Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.59

4.6 Rating 12,102 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 12,102 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 20th December 2025

402

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Have used Appleyard before and have never been disappointed. Amazing flowers as always.”

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Posted 4 months ago

“Were sent as a present so did not see them but my friend was delighted with them & the vase Delivered in time slot very nice delivery person”

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Posted 4 months ago

“The recipient was delighted with the bouquet. Easy to order and I was kept informed of the delivery. Thank you.”

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Posted 4 months ago

“Free bouquet through a Dove for Love promotion - wasn’t easy to use but contacted the office / customer services but eventually the bouquet came and was lovely - elegant and healthy”

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Posted 4 months ago

“Beautiful flowers”

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Posted 4 months ago

“Flowers arrived as dated and well packed Content as projected in web site image and excellent quality”

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Posted 4 months ago

“The flowers & presention was excellent as the receipient was very pleased & sent me 2 photos.”

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Posted 4 months ago

“your flower is supper nice”

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Posted 4 months ago

“Brilliant service, packaging and flowers.”

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Posted 4 months ago

“Fast easy and flowers are beautiful”

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Posted 4 months ago

“The recipient was very happy. I’ve not seen the quality of Appleyard flowers and I’ve always been the sender!! X”

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Posted 4 months ago

“The dried flowers are fabulous!”

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Posted 4 months ago

“Absolutely beautiful flowers. Delivered by Royal Mail. Amazingly easy and stress free.”

Appleyard London 5 star review on 25th August 2025

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Posted 4 months ago

“Stunning on arrival (mixed bunch of roses sent as gift) on Wednesday but the decline started immediately despite following all care instructions to the letter. Today (Monday) they are looking very droopy and browning, almost to the point where they need to go out. I raised this with Appleyard and they were very responsive and are sending me a replacement bouquet. I have revised my review in light of their response to my complaint.”

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Posted 4 months ago

Hi there, Thank you for your review, and I’m sorry to hear that the roses didn’t stay as vibrant as you expected. We take great pride in the quality of our flowers, and it’s disheartening to know we didn’t meet your expectations this time. If you're having difficulty with the photos, please feel free to share your thoughts with us directly at customerservices@appleyardlondon.com. We’re here to help and would love to learn more about your experience. Thank you for your understanding, and we hope to have the chance to restore your faith in us in the future. Warm regards, Team Appleyard London

Posted 4 months ago

“Lovely flowers”

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Posted 4 months ago

“Thank you once again I use your service to send gifts 🎁 thank you always reliable”

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Posted 4 months ago

“The flowers were for my wife to celebrate our wedding anniversary. She loved them, and she loved the exquisite fragrance too”

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Posted 4 months ago

“Stunning, healthy, highly fragranced blooms! Gift wrapped in a beautiful boutique style! Definitely not your average online florist, by far exceeded my expectations. Realistically and fairly priced. Excellent customer service and communication.”

Appleyard London 5 star review on 19th August 2025

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Posted 4 months ago

“Beautiful bouquet delivered to my friend. Thank you”

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Posted 4 months ago

“Flowers were delivered to Glasgow and recipient was delighted.”

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Posted 4 months ago

Appleyard London is rated 4.6 based on 12,102 reviews