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Appleyard London Reviews

4.6 Rating 12,124 Reviews
91 %
of reviewers recommend Appleyard London
Company Reviews Product Reviews
11,847
 Metrics Info
4.6
Based on 12,124 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Appleyard London Reviews

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Mr Anthony S
Verified Buyer
“Great price, delivered when requested. Great communication. Great quality”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“My friend was delighted with the quality, colours and fragrance of her birthday flowers 💐”
Helpful Report
Posted 3 months ago
Mr Michael M
Verified Buyer
“Quality product, well received by recipient.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Flowers are always beautiful. I always chose Appleyard and never disappointed”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Very pleased with service”
Helpful Report
Posted 3 months ago
Mrs Diana W
Verified Buyer
“Great and convenient way to send flowers. Always reliable. Thank you”
Helpful Report
Posted 3 months ago
Mrs Pardeep D
Verified Buyer
“Very easy to buy and excellent speedy service”
Helpful Report
Posted 3 months ago
Mrs Carolyn W
Verified Buyer
“Sent as a gift for Ruby wedding anniversary. Recipient loved them.”
Helpful Report
Posted 3 months ago
Mr Kasim A
Verified Buyer
“Best option for purchasing flowers in London!”
Helpful Report
Posted 3 months ago
Kym.
Verified Reviewer
“My husband ordered 50 white roses for our anniversary to be delivered before lunch as we were going away for the night. They never arrived! Arrived next day when we were away. Just not good enough, and to top it all there is no number to call no one to contact if you have a problem. Company doesn't care, haven't replied to his email or customer service! So disappointed.”
Helpful Report
Posted 3 months ago
Hi Kym, Thank you for sharing your experience with us. I’m truly sorry to hear that your roses did not arrive as expected, especially for such a special occasion. I understand how disappointing this must be for both you and your husband. I apologize for the inconvenience caused by the lack of communication and response from our customer service team. Your feedback is invaluable, and I assure you we are taking it seriously as we work to improve our service. Please reach out to us directly at customerservices@appleyardlondon.com so we can address your concerns and find a resolution. Thank you for your understanding. Warm regards, Team Appleyard London
Posted 3 months ago
Mrs Shira I
Verified Buyer
“We were very pleased with the product and service”
Helpful Report
Posted 3 months ago
Mrs Nicola J
Verified Buyer
“Lovely quality and quick delivery”
Helpful Report
Posted 3 months ago
Daniel
Verified Reviewer
“The worst company, flowers didn’t arrive in time for a proposal and there is no number to contact. Avoid as it’s been a horrible experience, paid extra for items to be delivered at 2pm and they never came. They couldn’t care less.”
Helpful Report
Posted 3 months ago
Hi Daniel, Thank you for expressing your concerns. I’m truly sorry to hear that your experience with us was disappointing, especially during such an important moment. We understand how crucial timely delivery is, and I apologize for the frustration caused by the lack of communication and the issues you faced. Your feedback is essential, and we are committed to improving our service. Please reach out to us directly at customerservices@appleyardlondon.com so we can address this matter and work towards a resolution. Thank you for your understanding. Warm regards, Team Appleyard London
Posted 3 months ago
Mr Robert N
Verified Buyer
“My partner l8ves how frsh the flowers are and the volume. She l8ves that they are much nicer than other online flower orders and supermarket flowers. She particularly likes the lillies. Please can you find a way to auto apply discountscwhen offered via email. Thank you Rob.”
Helpful Report
Posted 3 months ago
Ms C
Verified Buyer
“The bouquet I ordered was lovely (and as pictured on the website), it was a birthday gift and the recipient was very happy with her flowers. Communication regarding delivery was great too and all on time.”
Helpful Report
Posted 3 months ago
Miss Elizabeth M
Verified Buyer
“Excellent as always.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“I was very pleased with the champagne and chocolates they arrived very quickly and well packed. My only issue is that the champagne could have been presented better in a nice gift box as it was a gift , but over all I was very pleased”
Helpful Report
Posted 3 months ago
Mr S C
Verified Buyer
“Flowers were fresh & good. Delivered on time. Value for money. ⭐️⭐️⭐️⭐️⭐️”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Great service! Good quality flowers!”
Helpful Report
Posted 3 months ago
Mr Ray M
Verified Buyer
“The Roses were exceptional!”
Helpful Report
Posted 3 months ago
Appleyard London is rated 4.6 based on 12,124 reviews
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