Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.58

4.6 Rating 11,755 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,755 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 1st June 2025

394

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The flowers look exactly what I would be glad to receive. So I choose them for giving others. Very easy online shopping. Thank you!”

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Posted 9 years ago

“Easy to use site. I did want to see a photo of the finished bouguet but there was nowhere to ask for this a little disapointing”

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Posted 9 years ago

“The flowers were very lovely, delivery on time. There's just one thing that disturbed me and it was the card. The person receiving it, didn't even notice it as in her words: "it looked like a flyer". The message was printed in very small letters and everything seemed so impersonal.—quite the opposite of what someone would like to achieve with such nice flowers.”

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Posted 9 years ago

“You let a very small space to write on your cards...”

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Posted 9 years ago

“Very nice quality flowers, well presented and delivered in a very timely fashion.”

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Posted 9 years ago

“Great service would happily buy again”

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Posted 9 years ago

“Great photos, quick checkout. when I ticked the times order delivery it didn't offer me a time for delivery, which I thought it would. Otherwise all good!”

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Posted 9 years ago

“Flowers arrived on time and were a lovely mix. Unfortunately some of the wet paper the flowers were wrapped in had come off meaning some were wilted on arrival and didn't really recover.”

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Posted 9 years ago

“Flowers were really beautiful, however the vase was really disappointing - far too narrow at the top, so do not do the flowers justice at all. We had to ditch that vase and use a jug and then the flowers looked much better. The picture of the vase on your website seemed quite different from the vase in reality.”

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Posted 9 years ago

“Lovely flowers. Delivered on the right day (my sisters 30th) mostly alright after over a week now. But I wouldn't say they are worth the price. But saying that I would consider apple yard again. Thanks”

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Posted 9 years ago

“I was very happy with the user experience of the Appleyard website, it was easy to navigate and purchase flowers. The only piece of feedback I would give is that as it was a company purchase, it would be good to send an immediate receipt to the email address given for expense purposes. But when I emailed the customer service team they did send the receipt through promptly. Thanks Rachael”

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Posted 9 years ago

“Couldn't fault the service, ordered at 4.45 on Friday afternoon and the orchid was delivered the following Saturday morning. The recipient was very pleased with the orchid, and having seen a photo, the plant looked healthy with lots of buds still to open. I'm hoping the buds do indeed open and don't drop off as most are very tightly closed with only one open flower, so not that initial wow one would get with a more flowering orchid. However, the pot it was delivered in was different to the picture on the website (and not so nice in my opinion). Would have given 5 stars otherwise.”

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Posted 9 years ago

“Beautiful flowers, slightly smaller bouquet than I'd hoped, but beautiful regardless! Would absolutely recommend.”

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Posted 9 years ago

“Lovely flowers, sent as a surprise thank you. Received on time and beautifully boxed. If I have one suggestion it would be to add a few more stems to the smaller bouquets? £26 is quite a lot of money and the bouquet I saw did look a little on the mean side.”

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Posted 9 years ago

“I was happy with the bunch, I got the large, my only criticism was that as the lillies were sent closed thwy would not open until the roses were past their best. Oh and don't get the small as large wasn't huge :-/ Otherwise fine, thanks”

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Posted 9 years ago

“The bunch was lovely but the yellow roses started to die off as soon as they were delivered, so by the time the other flowers had opened fully they had dropped all their petals”

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Posted 9 years ago

“Very simple to order.”

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Posted 9 years ago

“Flowers were deilivered to a third part so I can't comment directly but the recipients were delighted.”

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Posted 9 years ago

“The service I received was very good indeed, however the flowers my friend received did not include white lilies as per the description, which was very disappointing.”

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Posted 9 years ago

“Sent flowers for Mums birthday no problems .”

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Posted 9 years ago

Appleyard London is rated 4.6 based on 11,755 reviews