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Appleyard London Reviews

4.6 Rating 12,606 Reviews
90 %
of reviewers recommend Appleyard London
4.6
Based on 12,606 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Appleyard London Reviews

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 18th August 2026
Mr Shirajul I
Appleyard London 5 star review on 17th February 2026
PAUL F
Appleyard London 5 star review on 17th February 2026
Anonymous
Appleyard London 5 star review on 16th January 2026
Anonymous
Appleyard London 5 star review on 20th December 2025
Graham W
Appleyard London 5 star review on 20th December 2025
Mrs Claire M
Appleyard London 5 star review on 6th December 2025
Mr Andy T
406
Anonymous
Anonymous  // 01/01/2019
The flowers were a present for my mum and didn't include lilies as pictured (which are her favourites) and were a very different colour to that pictured. I was disappointed she didn't get lilies, but she was pleased with them.
Helpful Report
Posted 10 years ago
Well of course I was sending the orchid as a gift, so I didn't see it, but it arrived on the right day, & my friends seemed delighted with it. I'm sorry I can't be any more help than that ...
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Posted 10 years ago
Excellent quick despatch and delivery on time
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Posted 10 years ago
Arrived on time for Mother's Day, was wrapped in a nice box and the flowers were beautiful my mum loved them would recommend appleyard.
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Posted 10 years ago
First bouquet received was quite different to the image online - lots of greenery, few flowers. Appleyards kindly offered a replacement, which was terrific.
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Posted 10 years ago
Could not apply 33% offer for Westminster City Savers :( Nevertheless I still went ahead with the purchase and the form was easy to fill in. Hope the flowers are as beautiful as their photos.
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Posted 10 years ago
quick and easy to order. Flowers looked nice on the website. Will await whether delivery was good and if Flowers arrive at their destination in good order. I expect them to be top quality as they are for my mother!
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Posted 10 years ago
This is my first time so let's see if they delivery good flowers on time,
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Posted 10 years ago
Beautiful bouquet and arrived on time!
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Posted 10 years ago
Thank you for a friend flowers were good and website was easy to order
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Posted 10 years ago
Great service! Beautiful flowers! Most of them are still live but a few died within 48hrs which was a bit of a shame. Overall the whole house smells nice! Will definitely use again!
Helpful Report
Posted 10 years ago
I placed an order with you and picked next day delivery and payed for it, however the flowers arrived a day later not on the day I had requested, so a little dissapointed with that. The flowers themselves were very nice and my friend said they were lovely.
Helpful Report
Posted 10 years ago
Flowers were beautiful no doubt. Only down side was that half the text I wrote on my card didn't come out. I only wrote one line and the "I love you" but didn't come out which was a shame.
Helpful Report
Posted 10 years ago
Stunningly beautiful quality flowers delivered with quality packaging. Unfortunate attitude of delivery company who thought that 4.15pm delivery on Valentines Day was acceptable making it look like I'd forgotten valentines day and the flowers were a panicky after thought. When I raised this point with Appleyard I was told that the delivery company always send an e mail on the day of delivery to state delivery time..... true but not really the point... when I commented on the 'fairness' of this policy driven approach to customer service, I was offered a £10 voucher off my next order. It wasn't about the money it was more about the holistic need for the 'in the moment service'.
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Posted 10 years ago
Online ordering was uncomplicated and the delivery process was quick and efficient.
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Posted 10 years ago
I ordered two bouquets for friends. I'm sure they were happily and well received. Your website has beautiful photographs and is easy to navigate and use. If the actual bouquets look like the photographs then all is extremely well with Appleyard Flowers
Helpful Report
Posted 10 years ago
Smooth and easy to place order. I would prefer having an option to create a personal bouquet. This will give great satisfaction and a better idea to the florist on the theme. Otherwise, a great choice.
Helpful Report
Posted 10 years ago
EASY TO USE AND EFFICIENT
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Posted 10 years ago
The arrangement was as expected. Nice flowers
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Posted 10 years ago
Lovely presentation when arrived. Day 2 one of the roses had had enough however thereafter the rest of the arrangement kept evolving as the lilies started to open. Beautiful and long lasting.
Helpful Report
Posted 10 years ago
Appleyard London is rated 4.6 based on 12,606 reviews