Appleyard London Reviews

4.6 Rating 10,873 Reviews
91 %
of reviewers recommend Appleyard London
4.6
Based on 10,873 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Appleyard London Reviews

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Easy to order. Arrived on time. Lovely bouquet and vase. Recipient was very pleased. Just a shame there was no gift card sent with the flowers, so my message wasn’t received.
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Posted 4 months ago
Beautiful flowers as always. I am always very impressed with the quality of flowers from Appleyard.
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Posted 4 months ago
my friend who received the gift was very pleased
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Posted 4 months ago
I had an issue with my order not going through but it was resolved quickly.
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Posted 4 months ago
Ordered some Roses for my Wife for Christmas and had them delivered to her work . Delivered on time and the flowers were perfect thank you
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Posted 4 months ago
Beautiful flowers wife loved them. Delivered next day s7perb service.
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Posted 4 months ago
No option to increase size of bouquet Bit small but looks ok
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Posted 4 months ago
Quality blooms that last well. Worth the money and so would use Appleyard again.
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Posted 4 months ago
Easy to order on line the only problem was the message was incomplete so the people they were for didn’t know who it was from. When we weren’t thanked I presumed they hadn’t arrived but they had. In querying with Appleyard if they had been delivered I got a very quick response which was good and in the affirmative.
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Posted 4 months ago
Gift was for my niece. Looked lovely but I didn't see it ( just a photo)
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Posted 4 months ago
Flowers were very nice but should have been taken to the front door not left by the gate by the main road
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Posted 4 months ago
Good quality, delivered in time. Appreciate the regular discounts.
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Posted 4 months ago
Very easy to navigate and prompt delivery
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Posted 5 months ago
I placed the order through British Airways shopping as quality is normally good and different. The Happiness guarantee is difficult because you don't want to fuss the recipient on taking photo's to prove a point. The delivery was the issue not the quality because the service was set up to deliver up to 9:00 pm. I would look at this and restrict to latest 7:00 as if a Birthday it is likely they will go out to celebrate. Overall the recipient was happy with the quality apart from thre crythansunums not recovering. The query was handled well by Appleyard refunding the delivery charge. I have not received Avios expected for some reason as this is the secondary reason for using Appleyard. So overall not perfect but was service related not product.
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Posted 5 months ago
Good, responsive customer service, but they arrived late. I think that was more of a courier issue though. Quality flowers, good price.
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Posted 5 months ago
The package arrived on time with next day delivery option. The bucket looked like in the picture so I am definitely happy with this service provided by Appleyard.
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Posted 6 months ago
Flowers were lovely but the bouquet was a little smaller than I expected.
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Posted 6 months ago
I wish they had the same Color I ordered as in photos. Otherwise whole service was very good.
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Posted 6 months ago
I was disappointed that although I had paid for next day delivery, the flowers in fact turned up after 3 days. The reason being (as I found out when checking the REALLY small print) was that anything ordered on a Friday (therefore delivered on Saturday) would not be delivered until Monday. I just hope they weren't dispatched on Friday and were sitting around in a sorting office until Monday. That said, my God daughter was delighted with the flowers.
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Posted 6 months ago
Goods delivered as ordered.
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Posted 6 months ago
Appleyard London is rated 4.6 based on 10,873 reviews