Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.58

4.6 Rating 11,755 Reviews

91 %

of reviewers recommend Appleyard London

4.6

Based on 11,755 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 1st June 2025

394

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Overall it was a good experience, but I do have a concern. Why you are not asking for the phone number of the recipient? What if he is not home, are you going to come to his house several times? All other websites always ask for the phone number, and make sure to deliver flowers after verifying that there is somebody in the house . Thank you, Eleonora.”

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Posted 9 years ago

“Nice flowers were for a present appear to have lasted quite well”

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Posted 9 years ago

“Gorgeous flowers which were really appreciated but unfortunately they arrived 6 days after I was told they had arrived! 01/09/15 rather than 26/08/15”

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Posted 9 years ago

“Flowers were absolutely lovely and well packaged, except they arrived a day later than expected which wasn't very impressive. Especially when I placed the order at least 2 weeks in advance...”

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Posted 9 years ago

“Flowers arrived in the time indicated to me and were very well received. 3 days later, they are already wilting a bit despite proper care, so I'm hoping they last a bit longer! A very beautiful arrangement, but hope they give enjoyment for at least a week - fingers crossed!”

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Posted 9 years ago

“Fantastic service, flowers superb. No note to say who they are from though!”

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Posted 9 years ago

“Very happy with the flowers and delivery. Ordered an extra large bunch and was surprised at the size, I had expected a much bigger arrangement.”

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Posted 9 years ago

“Easy to order & flowers were lovely. Need to clarify the website : The customer does NOT choose the delivery slot ! The courier company advise on the day of delivery what time they expect to arrive if you wish to change this they charge you....even though you already paid the flower company. Very misleading!”

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Posted 9 years ago

“These flights wears were sent to a friend who said they were gorgeous.”

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Posted 9 years ago

“I unfortunately had a problem with my order. I had placed it weeks before my friends 30th birthday to ensure that she had a lovely bouquet on the day. However, despite my instruction to leave on the doorstep if no one was home, these were not delivered on the day and a collection card left instead which took the shine off my surprise. However, due to Appleywards system I was notified that this was happened and called them to arrange redelivery. They were unable to redeliver the original bunch as they were waiting to be collected by my friend. So they arranged a larger bunch to be sent the next day and this time stressed on the notes that they were to be left at the house if no one home. I am still waiting to find out if this has happened and obviously am disappointed that my friends 30th birthday flowers will be two days late, but I was very impressed at the way appleyard dealt with this and the quick solution which I really hadn't expected.”

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Posted 9 years ago

“Got the flowers promptly, well packaged, beautiful on arrival , they are still blooming so the 7 day freshness motto is definatly true ! Very happy with these flowers , would purchase again”

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Posted 9 years ago

“First time I've used Appleyard flowers and I was very happy with the service. The flowers are beautiful and dilivered exactly on time. I will recommend to my family and friends.”

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Posted 9 years ago

“The flowers were really nice on the photo but the fact I was sending them to a friend I have no idea how they looked when they arrived that their home.”

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Posted 9 years ago

“Blooms are clearly high quality and sturdy. They've been in the case for four days and the lillies still haven't opened - also they have no scent... But at least the bouquet looks pretty!”

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Posted 9 years ago

“Prompt service lovely flowers would recommend”

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Posted 9 years ago

“These flowers were for a specific occasion and I nominated a date; I was warned that they could be delivered up to 24hrs later but I was not warned that they could be delivered 2 days early! As the message said: Thinking of you today, I was a bit disappointed with that aspect of the service. Flowers, I am led to believe, are lovely.”

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Posted 9 years ago

“Good looking flowers that the girlfriend loved, really good delivery too - only complaint was that the bouquet was advertised with daisies, and I bought this particular one because she loves daisies, so was disappointed when they weren't in there - but all round good quality”

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Posted 9 years ago

“Flowers were delivered on time and packaged beautifully. Only criticisms would be that I paid extra for 'extra large' but I would consider what was delivered to be standard. Anything smaller would have been very disappointing. I was expecting 'extra large' to be bigger - more of a show stopper. After receiving an image of them from the recipient they also included blue flowers which were not on the bouquet I selected. These issues make me nervous about purchasing again.”

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Posted 9 years ago

“The flowers were just as beautiful as in the pictures and my girlfriend loved them and they're still going strong :) Only disappointment was the card which i requested was not in the box nor was it attached to the flowers. Had to pass on the message to my girlfriend personally. The card would've been a great touch...”

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Posted 9 years ago

“better description of bouquets would help”

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Posted 9 years ago

Hi, Thank you for your valued feedback. We would love to hear more from you in regards to your shopping experience with Appleyard London. We would greatly appreciate if you could please email your feedback to feedback@appleyardlondon.com Appleyard London highly appreciates customer feedback as this is how we can improve our services. Kind regards, Team Appleyard

Posted 9 years ago

Appleyard London is rated 4.6 based on 11,755 reviews