Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.57

4.6 Rating 12,453 Reviews

90 %

of reviewers recommend Appleyard London

4.6

Based on 12,453 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 1st June 2026

406

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“First time using Appleyard having used lots of other online next day florists before. Online imagery misrepresented the size and quality of the stems. Did not receive fresh flowers but rather ones already browning from age or storage, frankly supermarkets offer better. This was a particularly special occasion and didn’t feel I could gift these. Would not purchase again from Appleyard as Gabbie who replied from their customer services rather than making it right essentially said give it a few days and sorry we don’t do returns. In a few days they’ll be even more wilted! If they refuse a refund I’ll definitely contact my card issuer.”

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Posted 3 years ago

“Very Very Good Thank you Jean Jones timperley Cheshire”

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Posted 3 years ago

“Paid £8.99 for guaranteed Mother’s Day delivery, which now says it will be delivered on Tuesday the 21st. Not the first time Appleyard have delivered late for me when requesting a specific date. Not offering a refund despite not getting what was ordered. Avoid at all costs”

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Posted 3 years ago

“Lovely flowers and quick delivery”

Appleyard London 5 star review on 19th March 2023

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Posted 3 years ago

“On time and great quality.”

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Posted 3 years ago

“Beautiful flowers!”

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Posted 3 years ago

“Ref order 500691343 . NOT DELIVERED. I don’t even want to give one star. Absolutely appalled. First we were told delivery would be by 9pm on Saturday. Incredibly late for starters. Then a message to say delivered 8pm. . It was NOT delivered to my mother and not even the correct address . An appalling text exchange with yodel at 9pm which I will share with Appleyard customer service. These were Mother’s Day flowers planned well in advance. Ordered via the BA.com shop so I will also be sending full details to them about the terrible service annd recommending they remove Appleyard from there shop. I will never order from apple yard again.”

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Posted 3 years ago

“Quick and easy next day delivery. Nice flowers that my mum was very happy with.”

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Posted 3 years ago

“Excellent quality , great website and delivery as promised .”

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Posted 3 years ago

“appleyard delivered my order on time and without any problems”

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Posted 3 years ago

“Lovely flowers, arrived on time and lasted well”

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Posted 3 years ago

“Beautiful flowers that were delivered in perfect condition”

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Posted 3 years ago

“Thank you so much!”

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Posted 3 years ago

“Amazing customer service”

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Posted 3 years ago

“Well loved gift”

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Posted 3 years ago

“I ordered some beautiful lilies for my mum's birthday in February and they were absolutely stunning and she adored them. She said they lasted two weeks with a couple of top ups of water and snipping of the ends after a week. I have therefore ordered her a gorgeous bouquet for Mother's day (shhush haha). I do not normally leave reviews, but I felt deffo worth it in this case. Thanks again for the quality Appleyard.”

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Posted 3 years ago

“More like green mess than flowers and The flowers are in horrible state. Have a long distance relationship and have a feeling I made my girls day worse than better.”

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Posted 3 years ago

“Such a smooth process, from placing my order to it being delivered. A birthday present for a friend, she was thrilled. Thank you for making it so easy to send a gift as I live in France and can sometimes be a nightmare dealing with companies in the UK.”

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Posted 3 years ago

“They arrived morning of the day expected and cheered my daughter in law up. It was just what she wanted.”

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Posted 3 years ago

“Beautiful springy colourful bouquet arrived on time and as expected”

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Posted 3 years ago

Appleyard London is rated 4.6 based on 12,453 reviews