Appleyard London Reviews

Name: Appleyard London
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.57

4.6 Rating 12,455 Reviews

90 %

of reviewers recommend Appleyard London

4.6

Based on 12,455 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

About Appleyard London:

As a boutique online florist, Appleyard delivers beautiful, fresh luxury flowers 7 days a week throughout the UK.

At Appleyard London, choose from a wide range of stunning, seasonal bouquets. We use only the freshest flowers, hand conditioned to ensure they last longer in your home. Every luxury flower bouquet design is a unique creation and arranged with a hand picked, fresh assortment of flowers to embody the message you wish to convey to the recipient.

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Email:

customerservices@appleyardlondon.com

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Appleyard London 5 star review on 1st June 2026

406

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very happy with the flowers.”

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Posted 3 years ago

“EXCELLENT SERVICE”

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Posted 3 years ago

“These were bought as a mothers day gift. She was very happy with them, said they were well packaged/protected and "had a good range of foliage"”

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Posted 3 years ago

“My sister in law was thrilled with her flowers”

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Posted 3 years ago

“Delivered and great flowers”

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Posted 3 years ago

“Lovely flowers”

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Posted 3 years ago

“Very happy with the service, flowers were beautiful 🙂”

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Posted 3 years ago

“Flowers received really looked nothing like the picture on the website. So disappointed. This is about the 3rd time I’ve been let down by Appleyard. I wouldn’t use them again but I have paid for a privilege account with free delivery for a year so thought I would use that. It’s all very well having a happiness guarantee but I would prefer that the flowers were up to standard not to credit that means I then have to order again….”

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Posted 3 years ago

“After having very bad experiences in the past with prestige and inter-flora, I was running out of patience with flower companies but I was recommended to try appleyard and I’m very glad I did, the recipient loved the flowers and 6 days later they are still going strong. Highly recommended”

Appleyard London 5 star review on 23rd March 2023

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Posted 3 years ago

“Really good service”

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Posted 3 years ago

“Flowers were lovely - a little pricey, even with a discount code, but the service and quality were great.”

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Posted 3 years ago

“Really great service, high quality products and always delivered on time.”

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Posted 3 years ago

“Lovely flowers arrived on Mother’s Day, in perfect condition!”

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Posted 3 years ago

“Bought flowers for Mother and mother in law both said how gorgeous they were. Very happy.”

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Posted 3 years ago

“Amazing service”

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Posted 3 years ago

“Very happy with the flowers and delivery times.”

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Posted 3 years ago

“Avoid this company at all cost. I have ordered a birthday flower for next day delivery in London. I have even paid extra for early delivery. They told me the next day that they don`t have the item available, forcing me to take their offered product considering the timelines. I have told them that I need a delivery until 5 pm, which was confirmed. I have received a mail stating that the the flowers will be delivered between 21 and 22!!! Sorry but, who would like receive birthday flowers at 21/22!!”

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Posted 3 years ago

“I ordered an orchid plant for my mum for Mother's Day. It arrived with masses of buds, some of which were open and some closed and the colours were stunning. My mum was so thrilled with it. I have ordered before from Appleyard and have never been disappointed & wouldn't hesitate to recommend.”

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Posted 3 years ago

“Avoid - Didn't deliver Valentines Day or Mothers Day flowers! Ordered my Valentines Day and Mothers Day flowers in middle of January together as part of an offer on the website. Offer guaranteed delivery on Valentines Day and Mothers Day NEITHER turned up meaning I had to go out to the shops in order to have any flowers on the two most important flower days of the year. Obviously less than ideal Asked Appleyard to acknowledge this and provide compensation and they simply pointed me to their standard T&Cs. I tried to make the point to them that this is an exceptional case where they have failed to deliver on the two biggest days of the year but they were unwilling to acknowledge this or provide any further compensation. I don't normally write reviews but feel they should be held accountable as a flower company who can't deliver on Valentines Day and Mothers Day.”

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Posted 3 years ago

“Slightly disappointing bunch of flowers Lovely roses but the flowers with them are in bud and aren’t going to open, picked slightly to early I suspect. As I say though the roses are lovely”

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Posted 3 years ago

Appleyard London is rated 4.6 based on 12,455 reviews