Dana
Terrible customer service. Despite numerous emails and pictures of damaged furniture still not accepting liability. If you value your belongings do not use. Drivers turn up (third party) no care whatsoever put a dent in my wall and my sofas and chairs covered in abrasion marks. This was reported at the time to the drivers and acknowledged and we were told it had to go through Anyvan! Which it did but now told it’s not there problem as the drivers are not admitting to damaging the stuff so no proof! They say they only cover fire and theft unless you’ve taken out separate damage insurance! £200 out of pocket and damage to sofas to repair.
3 years ago
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ANYVAN has a 3.3 average rating from 2,210 reviews

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Alice, Customer Support

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