ANYVAN Reviews

Name: ANYVAN
Address: The Triangle, 5 -17 Hammersmith Grove, Hammersmith, London, London Borough of Hammersmith and Fulham
Rating: 3.46

3.5 Rating 3,031 Reviews

62 %

of reviewers recommend ANYVAN

Company Reviews

Metrics

Info

3.5

Based on 3,031 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About ANYVAN:

AnyVan makes moving anything, anywhere hassle-free and affordable using trusted drivers. Whether you're moving a sofa down the road or your whole home across the country, we've got a van for that!

Phone:

020 3872 3050

Email:

info@anyvan.com

Location:

The Triangle, 5 -17 Hammersmith Grove,
Hammersmith,
London
London Borough of Hammersmith and Fulham
W6 0LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made a stressful day more bearable, Professional and helpful guys. Thank you !!”

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Posted 2 months ago

“Really happy”

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Posted 2 months ago

“Punctual, polite, professional the 3 P’s , excellent service took fantastic care with my very large display units. Florin kept us informed all the way through out our move at what stage we were at.”

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Posted 2 months ago

“Absolute joke of a company. I was given a time slot of 12-5pm (as this was apparently cheaper) to find out my driver had 1) the wrong address and somewhere the other side of the country 2) his app wasn't working yet he did not report this to any one to arrange for another driver to do my job 3) was miles away from the pick up address which meant he wouldn't arrive until 8pm on that day. This company should be reported. Not only could they not refund me as i had to move everything myself after spending £200 for the process, but they also couldn't give me a solution other than wait for the driver or reschedule for the next day (they also couldn't find me another driver to help) which couldn't be guaranteed to happen due to what happened to the original plan. The customer service is shocking. Will be posting this review everywhere to make sure no one gives them any more business. Next time, its checkatrade.com.”

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Posted 2 months ago

Hi There, Thank you for taking the time to share your feedback, and I’m really sorry to hear about the experience you had. I completely understand how frustrating and disruptive this must have been, especially when you were relying on a confirmed time slot and planning your day around it. I also want to clarify that a full refund was issued yesterday at the point you requested to cancel the service. I appreciate how upsetting the wider situation was, particularly around the delays, communication issues, and the lack of an immediate alternative solution on the day. I’m really sorry that this left you feeling unsupported and let down. Your feedback has been noted and will be shared with the relevant teams for review. Kind regards, AnyVan

Posted 2 months ago

“Polite, prompt , great communication, great price - Adam was great”

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Posted 2 months ago

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Posted 2 months ago

“Polite, prompt , great communication, great price - Adam was great”

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Posted 2 months ago

“Affordable, reliable, very efficient, polite courteous drivers”

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Posted 2 months ago

“Good service and on time , driver is very helpful and polite”

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Posted 2 months ago

“Fantastic communication - my driver was even early! Very helpful, would use again, thanks”

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Posted 2 months ago

“Driver turned up on time and was very helpful loading stuff into the van”

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Posted 2 months ago

“Good service. Driver and co worker were friendly and helpful. The price was very reasonable. Only problem was the tracking wasn't working for me but contacted customer services who kindly gave me an update. I would use anyvan again.”

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Posted 2 months ago

“Very smooth, efficient service”

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Posted 2 months ago

“Easy to book and kept me upto date of the whole process. Able to do the job with ease.”

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Posted 2 months ago

“Very smooth, efficient service”

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Posted 2 months ago

“Very smooth, efficient service”

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Posted 2 months ago

“I’m happy with AnyVan providing professional service. This is my second time booking with them and I’m delighted with how things were handled during the moving process.”

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Posted 2 months ago

“Very caring and professional really nice people and great service thank you”

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Posted 2 months ago

“Have to say service was really good. No complaints at all”

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Posted 2 months ago

“Job Ref AV 936 3679 1 person Job Dismantling Assembly After seeing the job AnyVan should’ve recommended a minimum 2 man job as it was a Triple Wardrobe Suitcase but with some help from my husband got the job done perfectly. Yohanis The person doing the job knew how it needed to be done and took and dismantling and assembling the item without it being damaged and was the perfect man for the job.”

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Posted 2 months ago

Hi Shaily, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 2 months ago

ANYVAN is rated 3.5 based on 3,031 reviews