Name: ANYVAN
Address: The Triangle, 5 -17 Hammersmith Grove, Hammersmith, London, London Borough of Hammersmith and Fulham
Rating: 3.40

“The process was a little "longwinded" but we got there in the end”

Helpful Report

Posted 2 months ago

Hi Peter, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“I have used Anyvan several times to help with moving smaller and larger items. I have found the site helpful as it offers a range of services,availability and pricing. Payment options are easy to use, communication is always available and upfront. The driver and courier are professional and pleasant and handle the items with care and show care to my propery on delivery. I would recommend and check them out”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“I really like the concept of ANYVAN - I think the value for money is really good and it beats hiring a van on your own and then trying to find someone to help; However, on two occasions this month, both drivers have been late (not their fault) and I lost valuable time because of that; this is why I give only 4 starts, not five; the drivers were very friendly and helpful on both days, by the way.”

Helpful Report

Posted 2 months ago

Hi Boris, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 2 months ago

“Excellent service with two helpful and friendly removers.Would recommend them to anyone.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 2 months ago

“Arrived on time, Care and attention with the move and both men very polite.”

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Posted 2 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 2 months ago

“From the first phone call to the furniture arriving at my home this has been a first class service. I had a very careful and committed delivery team too. Thank you for care and attention throughout the contact with ANYVAN.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 2 months ago

“Kahlid and his helper were fantastic with picking up and dropping our white sofa from north London to south. Highly recommend this reliable service”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 2 months ago

“Hat alles funktioniert, wie geplant. Die Vermittlungsgebühr war mit 155€ im Verhältnis zu den 400€ Transportkosten recht hoch, aber ist ja die Entscheidung des Spediteurs.”

Helpful Report

Posted 2 months ago

Hallo Martin, Vielen Dank für Ihre Bewertung! ⭐ Ihr Feedback bedeutet uns hier bei AnyVan sehr viel, und wir wissen es wirklich zu schätzen, dass Sie sich die Zeit genommen haben, Ihre Gedanken zu teilen 💬. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen! 🚚💙 Mit freundlichen Grüßen, AnyVan

Posted 2 months ago

“# Excellent Delivery Service, Marred by an Avoidable Dispute Pros: Drivers were punctual for both collection in Glasgow and delivery in Nottingham. Excellent communication with updates during transit. All items and boxes arrived in great condition. Cons: A significant disagreement arose over the number of extra boxes. The drivers believed I had six more boxes than quoted, whereas my count was only one or two over. This led to a tense standoff, which was frustrating. Given the total cost of the service was £729, I felt that a minor discrepancy should not have become such a significant issue. This created a stressful standoff and required a call to a manager to resolve the situation before the team would proceed. Summary: The fundamental moving service provided by Anyvan was great. However, the experience was let down by a frustrating and, in my view, unnecessary dispute at the point of collection. I would still recommend them, but with the advice to double-check your item count.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your feedback! 🌟 We’re thrilled to hear that your items arrived safely and that our drivers were punctual and communicative during your move 🚚💙. We’re sorry that the small box discrepancy caused some stress at collection. We’ll make sure to pass your comments along to help our team handle these situations more smoothly in future. Thank you again for sharing your experience, and we’re glad the move itself went well! 😊 Kind regards, AnyVan

Posted 2 months ago

“Efficient & the driver, Marius, was just lovely!”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 2 months ago

“Great service from start to finish. Punctual and friendly yet professional too. Good updating on progress and tracking of van/driver so the timings are accurate on arrival and delivery of goods”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 2 months ago

“Terrible rip off business. They took payment for a full moving and packing service and then simply didn’t send any packers on the day of the move! Refuse a refund and I am now suing them through the courts. I wish I had done more research before using them, I can understand why there are so many terrible reviews online”

Helpful Report

Posted 2 months ago

Hi John, Thank you for taking the time to share your feedback, and I’m really sorry to hear about your experience. I’d like to clarify that AnyVan operates as an inventory-based service, which means the price and allocated resources are based on the specific items listed in the booking. Whilst you selected a Premium service, the boxes you required to be packed were not included in the inventory, and therefore were not scheduled as part of the move. As this requirement was not added to the booking, it was unfortunately not reflected in the service or the cost. Thank you for your understanding, and again, I apologise that your experience did not meet expectations. Kind regards, AnyVan

Posted 2 months ago

“The driver let me know 15 minutes before arriving they were polite and professional. They also let me know when the items arrived at the other end. I would definitely use them again.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 2 months ago

“Mobeen and his team were very helpful during the day of the move. From the initiation of the booking till the move day, Anyvan was very helpful with excellent communication at every step”

Helpful Report

Posted 2 months ago

Hi Adil, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 2 months ago

“Great customer service and excellent value for money. Will defo use again”

Helpful Report

Posted 2 months ago

Hi Sean, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 2 months ago

“A great service from start to finish. Kept fully informed on arrival time for both pick up and delivery. Very smooth pick up with care for all our furniture and packed so well for the journey. On delivery appraised and kept us fully informed of the furniture and where we wanted it placed and care of the property. Could not have had a better removal service and thoroughly recommend Anyvan. A stressful time given total reassurance.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 2 months ago

“Great service. Used a few times for eBay furniture or other purchases and have found the couriers I’ve used to be well priced, punctual, reliable and careful. I’d recommend this platform if you’re looking for a way to move things around!”

Helpful Report

Posted 2 months ago

Hi Deeyon, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 2 months ago

“The driver let me know 15 minutes before arriving they were polite and professional. They also let me know when the items arrived at the other end. I would definitely use them again.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 2 months ago

“The driver let me know 15 minutes before arriving they were polite and professional. They also let me know when the items arrived at the other end. I would definitely use them again.”

Helpful Report

Posted 2 months ago

“The men were very quick , clearly well practised, very professional. No hassle.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 2 months ago

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

ANYVAN Reviews

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