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ANYVAN Reviews

3.4 Rating 2,600 Reviews
60 %
of reviewers recommend ANYVAN
3.4
Based on 2,600 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 65%
Accurate And Undamaged Orders
Greater than 74%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
2.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read ANYVAN Reviews

About ANYVAN:

AnyVan - Move Anything, Anywhere

Save up to 75% on deliveries and removals

No matter what you are moving; from a King-Sized bed to a framed picture of the Queen; a Grand Piano to a classic Ford Capri; we’ll take care of it all the way from Penzance to Peterhead and beyond.

We do this by marrying people looking to move something with our trusted team of AnyVanners. They are equipped with the knowledge and expertise to go the extra mile. And our customer team are always on hand to ensure there is a friendly person to guide you through the journey.

Phone:

20 3872 3050

Email:

it_service_account@anyvan.com

Location:

5 -17 Hammersmith Grove The Triangle Hammersmith London
London
W6 0LG

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent service! They were very helpful and will update you all the time. Will definitely recommend them.
Helpful Report
Posted 2 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 1 month ago
Excellent service! They were very helpful and will update you all the time. Will definitely recommend them.
Helpful Report
Posted 2 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 1 month ago
Truly thankful for harrylucy977 - @ gmail . com.
Helpful Report
Posted 2 months ago
Hi Lilian, We're really sorry to learn that your AnyVan experience was not the best. So that we can do this, can you please email qualityandresolutions@anyvan.com with your name, booking reference and details of your complaint? Kind Regards, AnyVan
Posted 1 month ago
Great service all round from booking to delivery. Easy to book, and i could not find a cheaper quote. Great comms and tracking service, and Shahid the driver and his helper were really good ,friendly and respectful, and handled our items safely within their stated timescales. I would 100% recommend 😀
Helpful Report
Posted 2 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 1 month ago
Easy, good notifications. Delivered with no issues. Would use again.
Helpful Report
Posted 2 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 1 month ago
Very easy to organise and great customer service from Stefan
Helpful Report
Posted 2 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 1 month ago
Great value for money and an efficient and speedy service throughout.
Helpful Report
Posted 2 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 1 month ago
A move made less stressful, the guys were amazing at moving our stuff quickly and in the correct rooms. The whole process of booking the van all the way through to the drop off point was smooth and efficient, couldn't fault it. Would definitely use anyvan again.
Helpful Report
Posted 2 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 1 month ago
Great service again, competitive pricing, easy to book and navigate. Highly recommend
Helpful Report
Posted 2 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 1 month ago
What a amazing company! My elderly mother booked AnyVan to deliver an antique chair and footstool from Bristol to Derbyshire. The price was only £145.00. The furniture arrived within the schedule given. Two very polite and helpful delivery men delivered both items in pristine condition. Very impressed. A well earned five star review. Thank you.
Helpful Report
Posted 2 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 1 month ago
The movers were really quick and careful with my things, and highly professional
Helpful Report
Posted 2 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 1 month ago
Spot on. my delivery was on time and well looked after. Friendly driver and an absolute bargain.
Helpful Report
Posted 2 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 1 month ago
Moving a grand piano - 2 men to tackle a 3 man job (result of a mangled message) but they tackled it imaginatively, cheerfully & willingly. I was very impressed. I was also impressed by the ease of arranging the job.
Helpful Report
Posted 2 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 1 month ago
Fantastic service and very helpful. Would highly recommend!
Helpful Report
Posted 2 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 1 month ago
Fantastic service and very helpful. Would highly recommend!
Helpful Report
Posted 2 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 1 month ago
Pathetic service by AnyVan Had a terrible experience with AnyVan. First, they showed two different prices for the same day and same items. I had to call customer service because the price increased by £50 from morning to evening without any explanation. I booked a move for a 6-seater dining table and clearly confirmed on the call that it was a foldable dining table with six chairs. Still, on the moving day, they charged me extra, claiming the quote was only for the table, not the chairs. They told me they couldn't find my call recordings, even though they record all their support and sales calls!!! Also, my apartment is a deluxe flat with two levels. I booked the move from the 2nd floor and mentioned everything clearly, but because the drivers had to take five extra steps to bring the table down (everything else was already on the ground floor), they charged me an additional £47 on the spot! The drivers themselves were very nice and helpful and admitted that AnyVan often pulls these kinds of tactics with customers to squeeze more money out during moves. Apparently, they face the same complaints on almost every job. Would not recommend. Be very cautious!!!
Helpful Report
Posted 2 months ago
Hi there, Thank you for sharing your feedback. I’m really sorry to hear about your experience, and I can see you’ve also left a review on Trustpilot. A member of our team will be in touch soon to address your concerns directly. If there’s anything else you need in the meantime, please don’t hesitate to reach out. Best regards, AnyVan
Posted 1 month ago
Arrived in good time. Very professional and careful.Excellent service from start to finish.
Helpful Report
Posted 2 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 1 month ago
Just great !friendly guys and nothing was too much trouble, great value for money
Helpful Report
Posted 2 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 1 month ago
All went smoothly. Nigel collected and then delivered the car in good time. He was very helpful and courteous and took care offloading the vehicle for me. My only concern was that having accepted your quote made on the basis of the area post codes it was disappointing to see the price went up by over 10% when accurate postcodes were used. I could have provided accurate full postcodes/addresses from the start but was not asked for them. I had a difficult conversation with your staff member (male - could have been Aaron?) who just kept repeating that basic postcodes cover a wide area and this was explained in your Ts & Cs. He was not at all conciliatory, to put it politely. Maybe this system could be explained more clearly (as in your glossy ads) at the start of the process ? Otherwise all good thanks
Helpful Report
Posted 2 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 1 month ago
very punctual communication was outstanding definetly recommend
Helpful Report
Posted 2 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 1 month ago
ANYVAN is rated 3.4 based on 2,600 reviews