ANYVAN Reviews

Name: ANYVAN
Address: The Triangle, 5 -17 Hammersmith Grove, Hammersmith, London, London Borough of Hammersmith and Fulham
Rating: 3.48

3.5 Rating 3,181 Reviews

63 %

of reviewers recommend ANYVAN

Company Reviews

Metrics

Info

3.5

Based on 3,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5

About ANYVAN:

AnyVan makes moving anything, anywhere hassle-free and affordable using trusted drivers. Whether you're moving a sofa down the road or your whole home across the country, we've got a van for that!

Phone:

020 3872 3050

Email:

info@anyvan.com

Location:

The Triangle, 5 -17 Hammersmith Grove,
Hammersmith,
London
London Borough of Hammersmith and Fulham
W6 0LG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service was done quickly and contact was kept between each person involved in the move, very efficient and careful and friendly thank you would highly recommend”

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Posted 3 weeks ago

“Great service easy to use and live tracking”

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Posted 3 weeks ago

“Reliable and trustworthy! We will continue to use your company. Thank you for taking care of our transportation.”

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Posted 3 weeks ago

“Delivered efficiently, with great care. Excellent communication and updates. Very reasonable cost.”

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Posted 3 weeks ago

“Stay away this company are a scam, Out move was the most stressful thing I’ve ever experienced. The van that turned up was too Small we were promised one lorry one drop, to take 2/3 hours. It actually took 6/7 hours and 4 drops by them and 10 using our own vehicles. They didn’t provide some of the services paid for including the disassembly of beds or reassembly the other end, none of the boxes made it into the house and were stacked in the garage, nothing was protected and the van was dirty so Mattresses were filthy, my washing machine was dropped and they tried to cover it up, the drivers were rude and only one of them understood English. We are still waiting for a refund for late arrival and for services not provided, This was a very expensive mistake my advice DO NOT USE.”

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Posted 4 weeks ago

“Very friendly and helpful team. Could have asked for more. Thank you!”

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Posted 1 month ago

“Most competitive quote and the service was immaculate very friendly speaking in the phone and everytging”

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Posted 1 month ago

“Be aware, you are buying space in a van with other peoples belongings, requiring several drop offs en route. This is like an Uber share. Random vans, random drivers. Do not expect any professionalism or expertise from any human contact. All AI generated booking, which is fine, easy to do, however, woe betide if you have any issuses or complaints. Watch your drivers and check they have packed everything you booked to have taken. Mine managed to leave behind a double mattress! Pick up was at the latest time given as an estimate and 5 hours over the estimated delivery time. Cheap, yes, but these are the reasons. Think very carefully and explore other options before using this company.”

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Posted 1 month ago

“Excellent ! From the first phone call and speaking to a human , we had first class customer service through to delivery . Quick , efficient and personable would highly recommend”

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Posted 1 month ago

“Great job done moving a grandfather clock which arrived safely”

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Posted 1 month ago

“Efficiently and professional service, with great communication. Highly recommended.”

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Posted 1 month ago

“Extremely disappointing experience with AnyVan in June 2026. During my move, damage was caused to both my furniture and the property, including a torn chair, damage to the front door and frame, and damage to the seal around the door. What has been particularly frustrating, however, is the claims process that followed. I have had to repeatedly chase for responses, obtain additional reports and quotations, contact third parties on AnyVan’s request, and respond to changing requirements as the claim progressed. I had specifically paid for additional cover when booking the move because I wanted protection in the event that something went wrong. Given what subsequently happened, I am very glad that I did. The experience has nevertheless left me seriously concerned about what position I might have been in without that additional protection, given the difficulty I have experienced trying to obtain appropriate compensation even with it in place. Despite providing extensive evidence and cooperating throughout, the process has been slow, burdensome and unnecessarily difficult. The position taken on the property damage has also changed during the course of the claim, which has added further frustration. A damage claim following a professional removals service should not require this level of persistence from the customer. Based on my experience of both the move and the subsequent claims handling, I would not use AnyVan again.”

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Posted 1 month ago

“The moving process went smoothly without any reported damage. The co- drivers were respectful and sociable.”

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Posted 1 month ago

“Driver was excellent and efficient with delivery. He was kind and polite, and made sure that all details of the delivery were discussed before committing to the job. Would use again.”

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Posted 1 month ago

“Excellent service from Anyvan. They moved two big sofas across the city for me and were polite and efficient. Excellent tracking service on the day of the move so I knew exactly where they were all day. Great price too.”

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Posted 1 month ago

“A1 service kept me posted all along the process don't look anywhere else”

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Posted 1 month ago

“Amazing and professional staff”

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Posted 1 month ago

“All ok with the delivery, arrived in the allotted time that they gave.”

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Posted 1 month ago

“Very pleased with the sevice. Was informed every step of the journey. Everything on time . Thank you”

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Posted 1 month ago

“Very good service, would use again.”

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Posted 1 month ago

ANYVAN is rated 3.5 based on 3,181 reviews