Name: ANYVAN
Address: The Triangle, 5 -17 Hammersmith Grove, Hammersmith, London, London Borough of Hammersmith and Fulham
Rating: 3.43

“Let me try and save you any hassle with booking with these absolute jokers if you actually want the job done and any degree of professionalism. 8 out of the last 10 google reviews are one star, hindsight is great but should have checked. Please dont let yourselves be let down by this so called company. Basically what you get is a company sub contracting out to Basically any old tom, dick and Harry with a van. Zero knowledge of removals and zero tools for the job and not even a van suitable! I had an office moved booked in with them for 1 item (yes 1 sole item) it is a very heavy hearing booth on wheels. Granted its an unusual item but supplied all the dimensions and weight so they know what working with. Accepted the job and paid for the service. Now today comes and they turn up outside of the delivery window. 2 hours early and I was not there as not expecting them. They came in a van with no tail lift, they had zero equipment such as a dollie or hand truck, no moving straps, ropes or chords, furniture sliders. Basically anything that is needed to move heavy furniture. They ended up refusing to take the item. The move consisted of moving it 200 yards and putting it into a lift. Could have done that myself, then saying it's too heavy to move. The driver then left. I was off site (as stated, it was outside the window) and it took me nearly an hour to get to speak with customer service. Put me on hold for a good while and the end solution was they would give me a refund (was told multiple times their terms mean shouldn't even get one and basically should be grateful). Didn't actually want this solution I wanted to get the item moved. Asked to speak to a manager and was Basically told it would take 24 to 48 hours for contact and the answer would be the same. Im now left with the said item still in an office we are meant to be vacating tomorrow. So, please , please, please dont use this company unless you want to be let down. Go read the Google reviews for yourself. Save yourself any stress and hassle and use a reputable company.”

Helpful Report

Posted 1 month ago

Hi Adam, Thank you for taking the time to share your feedback. We’re sorry that your booking did not go ahead as planned and understand how frustrating this must have been, particularly given the time pressures around vacating your office. For clarity, while dimensions were provided at booking, the item in question weighed approximately 300kg. For health and safety reasons, our transport providers are unable to manually move items of this weight without specialist lifting equipment, such as a tail lift or mechanical handling tools. Where an item exceeds safe manual handling limits, the job cannot proceed. This is to protect both customers’ property and the safety of the crew. We can confirm that as the move could not be completed, your booking was cancelled and a full refund was issued. We appreciate that this was not the outcome you wanted, however safety considerations must always take priority. Kind regards, AnyVan

Posted 3 weeks ago

“Well designed website making it a smooth and straightforward booking experience. Fair prices. Good communication throughout. Punctual and polite team. handled the goods with care. Highly recommended and will use them again when needed.”

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Posted 1 month ago

Hi there! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 3 weeks ago

“Delivery was done efficiently and timely. The gentlemen was very professional and friendly, providing great customer service. Very happy with the service!”

Helpful Report

Posted 1 month ago

Hi Asif, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 3 weeks ago

“Delivery was done efficiently and timely. The gentlemen was very professional and friendly, providing great customer service. Very happy with the service!”

Helpful Report

Posted 1 month ago

Hi Asif, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 3 weeks ago

“Our AnyVan driver, Onur, was great and kept us informed even though he had been delayed on earlier deliveries.”

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Posted 1 month ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“An excellent service. Van arrived on time and could be tracked from two hours before booking time and through the day. The driver and his assistant were friendly and efficient. They made lifting my heavy items look easy and delivered everything very quickly.”

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Posted 1 month ago

Hi Peter, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“An excellent service. Van arrived on time and could be tracked from two hours before booking time and through the day. The driver and his assistant were friendly and efficient. They made lifting my heavy items look easy and delivered everything very quickly.”

Helpful Report

Posted 1 month ago

Hi Peter, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“We booked our move with AnyVan in the UK, and we couldn’t be happier with the service. The team arrived right on time and even called ahead to let us know they were on their way, which we really appreciated. They were extremely polite, friendly, and professional throughout the whole process. Everything was handled with great care and attention. All our belongings were moved safely and efficiently. We are very satisfied with the service — the whole experience turned out to be much easier than we had imagined. Highly recommended!”

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Posted 1 month ago

Hi Karyna, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“What a brilliant service very impressive! Constant updates on progress which allowed for good planning on my side. Delivered with care and consideration. Highly recommend the service. Faultless! Thank you!”

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Posted 1 month ago

Hi Neal, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Fantastic service good price”

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Posted 1 month ago

Hi! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Fantastic service good price”

Helpful Report

Posted 1 month ago

Hi! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Good communication, good price and easy to arrange. Kept up to date on timings before and during the move day. 'Movers' were great, polite, punctual and quick. Thank you.”

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Posted 1 month ago

Hi there! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Very professional, very polite very friendly, very helpful, very respectful of your property, on time and very smart, what more could you ask for from someone who knows what they are doing, very professional.”

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Posted 1 month ago

Hi Ian! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Asked for a local collection and delivery. Can't fault the chap who did this. Hard worker he had a long day due to extremely bad traffic. He kept me informed of his progress so that I knew when he would arrive.”

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Posted 1 month ago

Hi Stephen! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Very good communication. Guys were professional & looked after my belongings. The whole process from gettimg the first quote was seamless & all the people I spoke with were friendly & helpful.”

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Posted 1 month ago

Hi Caroline! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Very good for the price”

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Posted 1 month ago

Hi there! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Very good, helped us move a table.”

Helpful Report

Posted 1 month ago

Hi there! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Excellent, communication highly rated, delivery hassle free.”

Helpful Report

Posted 1 month ago

Hi! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Very good service good communication highly recommended”

Helpful Report

Posted 1 month ago

Hi! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 1 month ago

“Rápidos y eficaces”

Helpful Report

Posted 1 month ago

Hola, ¡Muchas gracias por tu reseña! ⭐ Tu opinión significa mucho para nosotros aquí en AnyVan, y realmente apreciamos que te hayas tomado el tiempo de compartir tus comentarios 💬. ¡Esperamos poder darte la bienvenida de nuevo pronto! 🚚💙 Un saludo, AnyVan

Posted 1 month ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

ANYVAN Reviews

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