Name: ANYVAN
Address: The Triangle, 5 -17 Hammersmith Grove, Hammersmith, London, London Borough of Hammersmith and Fulham
Rating: 3.45

“I am very happy with the service. I was able to track the move from start to finish. Will recommend Anyvan always, they are the best.”

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Posted 8 months ago

“My experience with any Any Van Birmingham. APPALLING. The time was arranged. 7am 21.07.2025. Waited 1 hour, told they were 20 mins away. An hour later, 9am. Put on hold 6 times. 10am, told they had broke down. Lies. The driver made no attempt to call me. Or the office. My family contacted friends with cars & small vehicles. 14 helpers & 8 hours later at 7pm. I was in. At a loss of £550. Don’t trust Any Van. They will not arrive. I am very upset. At age 78. Disgusted & a loss of £550 😰”

Helpful Report

Posted 8 months ago

Hi G, Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience. We completely understand how stressful and upsetting the situation must have been, especially given the circumstances and the impact it had on your day. Being let down on the morning of a move is unacceptable, and we’re very sorry that you were left to make alternative arrangements at the last minute. We appreciate you bringing this to our attention and can assure you this is not the level of service we aim to provide. We’ll be reviewing what went wrong in this instance to ensure it’s addressed with the team involved. Once again, we’re very sorry for the disruption and distress caused. Kind regards, AnyVan

Posted 8 months ago

“Team were on time, efficient and careful with my belongings. Would definitely recommend”

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Posted 8 months ago

Hi Laura, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 8 months ago

“Brilliant helpful and very careful with goods very cheerful and plesent highly recommend them”

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Posted 8 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 8 months ago

“Avoid Anyvan at all costs. They left half my belongings in my original property so had to hire another van to get the rest of my property. They put homes in my walls and damaged my belongings. Customer service is a joke They don't answer the phones and don't admit to there mistakes or apologise. Avoid Anyvan”

Helpful Report

Posted 8 months ago

Hi there, Thanks for taking the time to share your feedback. We're really sorry your recent experience with AnyVan didn’t meet expectations. A member of our Service Quality Team has already reached out and is looking into your concerns to ensure they're fully addressed. We appreciate your input and are committed to making this right. If there’s anything else you’d like to add, feel free to get in touch. Best regards, AnyVan

Posted 8 months ago

“Everything went as planned, no problems.”

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Posted 9 months ago

Hi Nobby, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 8 months ago

“The service I received from ANYVAN was good. The driver Gurpreet and his assistant were extremely good and cared for the stuff they delivered - only issues i has was they they collected the stuff much later than expected - otherwise the service was excellent”

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Posted 9 months ago

Hi Chan, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 8 months ago

“Excellent service provided details of the move day before and gave live tracking 2 hours before arriving and was amazing delivery would definitely use again and good for price especially for a weekend everywhere else was like 80-130 pound for the weekend these guys was 55”

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Posted 9 months ago

Hi Chloe, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 8 months ago

“Most of our furniture was broken, scratched or damaged by brown tape. They charged us a ridiculous amount on the day (£500) for extra boxes after we had booked for the amount of boxes recommended by their staff. Very difficult to book a redelivery. Terrible all around”

Helpful Report

Posted 9 months ago

Hi Sara, Thanks for taking the time to leave your feedback, and we’re really sorry to hear about your experience. We completely understand how frustrating it must be to receive items in a condition that’s anything less than perfect, and we do apologise for the inconvenience this has caused. While our policy does require customers to notify us of any damage within three working days, we’ve made an exception in your case and have already raised a claim on your behalf. To move forward, we’d really encourage you to get back to us within the next five days with the information we’ve requested. Please bear in mind that if it’s submitted outside of this timeframe, the claim may unfortunately not be accepted. Kind Regards, AnyVan

Posted 9 months ago

“Helpful and on-time driver. Highly affordable.”

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Posted 9 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 9 months ago

“Charged almost double the price originally quoted. Then sent me the wrong confirmation. Spent almost 6 hours trying to resolve over WhatsApp and was put on hold for an hour with no resolution. Do not recommend!”

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Posted 9 months ago

Hi There, Thanks for your feedback, and we’re really sorry for the hassle you experienced — especially the time you spent trying to get things sorted. We’ve looked into the issue and can confirm it’s since been resolved. We do appreciate your patience throughout, and thank you for your understanding. Kind Regards, AnyVan

Posted 9 months ago

“Efficient and strong chaps! And definitely knew what they were doing.”

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Posted 9 months ago

Hi Jamie, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 9 months ago

“Everything was great! Collection and delivery was on time with a polite friendly driver and helper. Saved us the hassle of hiring a van and trying to move it ourselves. Worth every penny. Would definitely recommend.”

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Posted 9 months ago

Hi Beverley, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 9 months ago

“Excellent service provided details of the move day before and gave live tracking 2 hours before arriving and was amazing delivery would definitely use again and good for price especially for a weekend everywhere else was like 80-130 pound for the weekend these guys was 55”

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Posted 9 months ago

Hi Chloe, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 9 months ago

“I totally recommend Anyvan. This is a very good company. They arrived on time and were very helpful through the whole process. The driver was friendly and helpful. The only thing I would suggest is allowing people to travel in the van. I do not drive, so I had to take buses. I arrived at my new address 20 mins after the driver, which means he had to wait. Thank you Anyvan, keep up the good work!”

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Posted 9 months ago

Hi Nathalie, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 9 months ago

“Very good , professional service , friendly”

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Posted 9 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 9 months ago

“Very efficient and helpful, helped me move from manchester to london, definitely worth the money.”

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Posted 9 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 9 months ago

“They arrived when they said they would. They were courteous and they helpfully carried the items round the back for me.”

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Posted 9 months ago

Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan

Posted 9 months ago

“Anyvan sent a vehicle that was too small I had to pay another £800.00 to get them to second a second vehicle which arrived about 5.30pm and the move took 2days instead of one. They broke some of my belongings and damaged most of my furniture. I had to buy bubble wrap to enable them to pack fragile items. DO NOT USE THEM THEY ARE NOT COMPETENT”

Helpful Report

Posted 9 months ago

Hi Christine, Thanks for your feedback, and we're genuinely sorry to hear about your experience. We understand how frustrating and disappointing this must have been. The van size was arranged based on the inventory list that was confirmed with you via email prior to the move. Unfortunately, the list provided didn’t reflect the actual volume of items, which meant a second vehicle had to be arranged later in the day. We absolutely recognise how inconvenient this would have been, especially with the move taking longer than anticipated. In regard to the damage, we do need to clarify that we were only notified of this on 7 July, while your move took place on 3 March. As this falls well outside our required notification window, we regret to advise that we are unable to proceed with a damage claim on this occasion. We truly wish this had been raised with us sooner so we could have addressed it appropriately. We’re sorry again that your experience fell short of expectations, and we appreciate you taking the time to let us know. Kind regards, AnyVan

Posted 9 months ago

“Debo reconocer que no estaba muy convencido de fiar mi mudanza internacional a una empresa que no conocía de nada, pero todo ha salido perfecto, a un precio muy competitivo.”

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Posted 9 months ago

Hi YSH, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, Emma

Posted 9 months ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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