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ANYVAN Reviews

3.5 Rating 2,977 Reviews
62 %
of reviewers recommend ANYVAN
Company Reviews Metrics Info
3.5
Based on 2,977 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
Read ANYVAN Reviews

About ANYVAN:

AnyVan makes moving anything, anywhere hassle-free and affordable using trusted drivers. Whether you're moving a sofa down the road or your whole home across the country, we've got a van for that!

Phone:

020 3872 3050

Email:

info@anyvan.com

Location:

The Triangle, 5 -17 Hammersmith Grove,
Hammersmith,
London
London Borough of Hammersmith and Fulham
W6 0LG

Write Your review

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
""
Unverified Reviewer
“Rápidos y eficaces”
Helpful Report
Posted 3 months ago
Hola, ¡Muchas gracias por tu reseña! ⭐ Tu opinión significa mucho para nosotros aquí en AnyVan, y realmente apreciamos que te hayas tomado el tiempo de compartir tus comentarios 💬. ¡Esperamos poder darte la bienvenida de nuevo pronto! 🚚💙 Un saludo, AnyVan
Posted 3 months ago
"Ian Begg "
Verified Reviewer
“Very professional, very polite very friendly, very helpful, very respectful of your property, on time and very smart, what more could you ask for from someone who knows what they are doing, very professional.”
Helpful Report
Posted 3 months ago
Hi Ian, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 3 months ago
"Camilla Salvatore"
Verified Reviewer
“Great experience!”
Helpful Report
Posted 3 months ago
Hi Camilla Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 3 months ago
"JBT"
Unverified Reviewer
“Easy process to navigate. The driver was amazing and delivered well within timescales with due care and attention.”
Helpful Report
Posted 3 months ago
Hi JBT, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 3 months ago
"Sally"
Unverified Reviewer
“Great service, great price, easy tracking and really friendly drivers who go the extra mile Would definitely recommend”
Helpful Report
Posted 3 months ago
Hi Sally, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 3 months ago
""
Verified Reviewer
“The guys were on time. They were very polite, respectful and very good workers. Never stopped. Absolutely brilliant they were.”
Helpful Report
Posted 3 months ago
Hi there! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 3 months ago
""
Verified Reviewer
“Brilliant polite and helpful”
Helpful Report
Posted 3 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 3 months ago
""
Verified Reviewer
“Brilliant polite and helpful”
Helpful Report
Posted 3 months ago
Hi there! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 3 months ago
"Stormsmummy"
Unverified Reviewer
“My go to movers and couriers always have a good experience.”
Helpful Report
Posted 3 months ago
Hi Storms Mummy! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 3 months ago
"Stormsmummy"
Verified Reviewer
“My go to movers and couriers always have a good experience.”
Helpful Report
Posted 3 months ago
Hi Storms Mummy! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 3 months ago
""
Unverified Reviewer
“Very pleased with service. Kept in touch before date of move. Driver on day kept me informed frequently . Letting me know when he had picked car upplus I had live router which meant I could see where he was Would recommend this business”
Helpful Report
Posted 3 months ago
Hi there! Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 3 months ago
"Javier"
Unverified Reviewer
“Personal muy dispuestos y amables con algunas cosas que no estaban en lamudanza.”
Helpful Report
Posted 3 months ago
Hola Javier, ¡Muchas gracias por tu reseña! ⭐ Tus comentarios significan mucho para nosotros en AnyVan, y realmente apreciamos que te hayas tomado el tiempo de compartir tus opiniones 💬. ¡Esperamos darte la bienvenida de nuevo pronto! 🚚💙 Saludos cordiales, AnyVan
Posted 3 months ago
"Francis Renwick "
Unverified Reviewer
“Extremely disappointed! The team involved talked amongst themselves, excluding me from the majority of the process. To make matters worse, I've discovered that a box containing my personal laptop is missing and I'm having a job trying to track it down. Pre-delivery, the process seemed to work very well, but sadly all this good groundwork was let down on the day.”
Helpful Report
Posted 3 months ago
Hi Francis, Thank you for your feedback. We’re sorry to hear that your experience on the day of the move didn’t match the smooth process you experienced pre-delivery. We completely understand how frustrating it can be to feel left out of the process or to discover a missing item. A member of our Service Quality team has reached out to offer support and help with next steps. Kind Regards, AnyVan
Posted 3 months ago
""
Verified Reviewer
“So easy to use, I was able to get a quote on line. I needed to check a couple of things and rang customer service who were very knowledgeable and helpful. Will definitely use again if I require any items moved. It doesnt have to be a full load just a few items which was really helpful.”
Helpful Report
Posted 3 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 3 months ago
""
Unverified Reviewer
“Very straightforward, good communication, good level of service. Definitely use them again.”
Helpful Report
Posted 3 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 3 months ago
Dan
Verified Reviewer
“ANYVAN IS A COURIER BROKER Anyvan was tasked with a simple 3 seater sofa move from Highbridge to Newport. The job was booked for next day, I chose an open all day time slot, then paid them £130. The day of the move, nothing from Anyvan. 30 minute wait on the phone to speak to a foreign call centre with no managers or no direct ability to speak to anyone that can do anything apart from apologise for their appalling service. The day went on, no update of driver allocation. It got to the end of the day, after 3x phone calls from me to them asking for updates, to which the response was given of "our team are working on allocation now". The day ended without any contact from their company to me, all one way phone calls from me receiving empty promises and apologies. I then was told we will TRY again tomorrow, no guarantees. The next day comes, same as the day before, nothing from Anyvan. I called them and the driver had been allocated and was arriving 30 mins LATER than the ending time of the booking. They collect the sofa, but then, after all of this, demanded I pay an extra £24 as the sofa was a recliner. AFTER ALL OF THIS. I am now on hold and have been for 25 minutes, they are threatening to dump the sofa off on the side of the road unless I pay. I am the most fuming I have been for quite some time, a HORRIBLE joke of a service. Please, avoid this company if you can see this review. Pay ever so slightly more for a reputable company, not a Broker to the lowest bidder service.”
Helpful Report
Posted 3 months ago
Hi Dan, We're really sorry to hear about the issues that you've raised around your AnyVan experience and would really appreciate the opportunity to try to resolve these. So that we can do this, can you please email qualityandresolutions@anyvan.com with your name, booking reference and details of your complaint? Kind Regards, AnyVan
Posted 3 months ago
""
Unverified Reviewer
“Nicolae and his colleague were a great team. They managed to move all of our belongings and furniture with care and speed without any damage. Kind and courteous and really good value for money. We had a 2 hour arrival window and you can track the van and contact the driver if required. We chose the basic move so we packed and disassembled. Highly recommend. Thank you.”
Helpful Report
Posted 3 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 3 months ago
""
Verified Reviewer
“Easy to book, efficient and friendly”
Helpful Report
Posted 3 months ago
Hi there, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 3 months ago
"JQ"
Unverified Reviewer
“Hepfull, reliable service at a reasonable cost.”
Helpful Report
Posted 3 months ago
Hi JQ, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 3 months ago
"Evita"
Verified Reviewer
“Profesional and reliable. I can recommend”
Helpful Report
Posted 3 months ago
Hi Evita, Thank you so much for your review! ⭐ Your feedback means a lot to us here at AnyVan, and we truly appreciate you taking the time to share your thoughts 💬. We look forward to welcoming you back soon! 🚚💙 Kind regards, AnyVan
Posted 3 months ago
ANYVAN is rated 3.5 based on 2,977 reviews
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