AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.69

4.7 Rating 4,646 Reviews

95 %

of reviewers recommend AlzProducts

4.7

Based on 4,646 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall,
Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

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AlzProducts 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately I had to return the radio, it worked using batteries, but when plugged into mains it did not.”

Helpful Report

We're sorry to hear that the music player only worked with batteries. We arranged for a free return for a refund and gave our apologies that it arrived faulty. The music player has been tested and the power adapter was found to be faulty.

“We gave mum this for her birthday. Shevwas over the moon with it. Chatting and cuddling it. Best present ever and lovely to see her so happy. We've always had a cat and dog in the past. She used to pinch another one from the home she is in. So having her own is best. 7”

Helpful Report

“As described by others. Looks nice & chest movement realistic but it is horribly stiff and limbs don't move. While it looks pretty and the fur is nice it feels like a dead cat.”

Helpful Report

We're sorry to hear that our customer was unhappy with their pet. Most of the top half and fur is soft, but there are some hard parts such as the base, head, and other places. Because of this we do not feel comfortable advertising them as "huggable" or “cuddly” even though many other places do. We do offer a hassle free 30 day returns policy, which our customer service team are happy to arrange for our customers.

“I purchased the cat for dad and he loves it. It gives him so much pleasure to have it on his lap purring. I wasn't sure how he would respond to it as he has had both cats and dogs as pets throughout his life but it brings him so much joy.”

Helpful Report

“Simple to operate. Loud and clear diction. Seems to automatically operate at 2400, otherwise perfect.”

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“My brother loves the radio as he can turn it on and off and listens to Classic FM”

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“Just what I wanted. Thanks”

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“Brilliant product. Exactly what was needed.”

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“A little sceptical at first - thought perhaps a little childish for dementia patient - but it was well received and used over and over again. In fact other visiting adults enjoyed using it too, finding it quite relaxing. I'll be looking to purchase some more.”

Helpful Report

“Product supplied not dependable”

Helpful Report

We're sorry to hear our customer is having problems with the GPS location not being consistent. Alzproducts and the manufacturer offer technical support via telephone and email. We have reached out to our customer to see if they require any help to get the issue resolved.

“This is the first time I have used AlzProducts, Ordering was easy and it arrived on time, exactly as described.”

Helpful Report

“Really helps my mum”

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“Absolutely dreadful experience. Alz tracker watch stopped working. The company have claimed that this was due to impact and no repair, replacement or refund offered. My 83yr old mother has not fallen or damaged the watch. She was left in a very vulnerable position by this company. Please, for the safety of your loved ones, do not trust this device or company.”

Helpful Report

Thank you for taking the time to review your order. We are very sorry to learn that you have had a negative experience shopping with us. I’m sorry that we weren’t able to help further with this, we communicated with yourself and the manufacturer, who have confirmed that this form of damage would not be a manufacturing fault but would be classed as accidental damage.

“First one delivered didn't work. Lift the lid no music. It is that simple. I used usb to connect and check that there was mp3 files loaded and there was. I could play them from the computer and it was a very nice mellow and loud sound. After some emails about things to check and several days delay about returning, I gave up and bought another one. It arrived promptly and worked first time as it needs to, loaded lots of music on in mp3 format and the customer was delighted with his new radio that plays his music. Still waiting for refund on the first one I bought . Return was easy too via Royal Mail pickup and label. It's clearly very unusual for one of these to not work on delivery. It is a nice product well made and sounds good. Perfect for people who need something simple that just works.”

Helpful Report

We're sorry to hear that our customer received a faulty music player. We have since arranged for a free return and full refund of their faulty product and given our apologies that it arrived faulty. We are pleased to hear that our customer is delighted with the new player they ordered which is working perfectly.

“Customer Service was very helpful”

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“Flicking through the book brought back so many memories for my 92 year old mother. I shall be considering the 1960s one next”

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“A good service from Alz Products.”

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“The perfect solution to anyone who forgets to turn off the taps.”

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“Having read about the potential benefits of 'fiddle' items, I noticed my wife (with Alzheimer's) fiddling with some cutlery one day and thought something purpose-made might be worth trying. I got my wife a Fiddle Muff and it holds her attention longer than anything else. Definitely worth trying.”

Helpful Report

“Not as I expected. I thought the book would contain more photos. My Dementia husband wasn't interested.”

Helpful Report

We are really very sorry to hear that your purchase was not as expected. The book has been designed with a set of images researched and chosen to help aid reminiscence and prompt conversations relating to these which can in turn spark other memories for the person. We know that not all activities work first time. It may be worth approaching it again on another day to see if this works, as every day can be different. We advise all our customers, that if they are not happy with the product they have purchased, then we do offer a hassle free 30 day returns policy, which our customer service team are happy to arrange for our customers.

AlzProducts is rated 4.7 based on 4,646 reviews