AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.69

4.7 Rating 4,448 Reviews

95 %

of reviewers recommend AlzProducts

4.7

Based on 4,448 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

AlzProducts 3 star review on 15th April 2025

Anonymous // 01/01/2019

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“Excellent service”

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“very good. does what it is supposed to do. Took some time to work out the correct position on the door for it to work everytime.”

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“Seems decent quality, quick delivery”

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“See comments below”

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“Helpful honest staff that respond quickly - I chose the wrong postage and they adjusted this so that the item was sent in time for a birthday at no extra charge”

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“Very happy with this. It stops the kids messing with the plugs. I will definitely be buying a few more.”

AlzProducts 5 star review on 21st February 2024

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“I've only used the 'Sink Overflow Plug', which is not related to Alzheimer's for my use. This does, however, seem a great website and company for helpful items...”

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“Love this dog really realistic and great company.”

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“Item arrived very quickly. Good product value”

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“Gives light for when ever it’s needed. Has been a godsend”

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“Brilliant Everybody in care home love him and cuddle him”

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“Quick delivery with an excellent product that absolutely fits the need. The date, time and day clock works perfectly for the two individuals concerned giving them clarity with these facts.”

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“Great solution for my mum who lives alone but can’t have a pet.”

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“Very pleased with the service we received from the company. Very quick delivery and, as promised, batteries were installed and the transmitter and pager were already paired. All I had to do was lay the mat down, switch on, and relax.”

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“Very good service. Professional and helpful”

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“I bought this for my son who has mental health issues He loves it, cuddles it and watches it breathe His CPNurse thought it would be good for other clients”

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“Very good calendar for my husband Something to focus on each morning.”

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“So terribly difficult to set up Also the lock screen comes on automatically,my mum I'd unable to unlock herself, so phone is virtually useless Wish I hadn't bought it”

Helpful Report

We're sorry to hear that our customer had trouble setting up this device. We've contacted this customer to offer our support and our customer service team are always available to help with the set-up of any of our technical products, by email or telephone. We also have a 30 day hassle free returns policy should any product not be suitable. We have queried the lock feature on the phone with the manufacturer and they have clarified with us how this works. There is an automatic safety feature that locks the phone after use, so the user does not accidently make calls. For example, when the phone is in a pocket or handbag. The phone needs to be unlocked to make a call but not to receive one. To unlock the phone to make a call then a longpress on button ... is needed. We will look at adding this information to our product page.

“Very good product”

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“To be honest this product was not what I expected, I thought it would be soft and cuddly, but it's not it's hard and kind of mechanical. Not really dog or toy like.”

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We are sorry to hear that our customer is not happy with their purchase. With regards to the Perfect Petzzz although many other places advertise the petzzz as "cuddly" , "soft", or "huggable", we specifically do not use these words to describe the petzzz on our product pages as we agree that they are not accurate descriptions of the nature of the item. We advise to all of our customers, that if they are not happy with the product they have purchased then we do offer a hassle free 30 day returns policy, which our customer service team are happy to arrange for our customers.

AlzProducts is rated 4.7 based on 4,448 reviews