AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.69

4.7 Rating 4,448 Reviews

95 %

of reviewers recommend AlzProducts

4.7

Based on 4,448 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

AlzProducts 3 star review on 15th April 2025

Anonymous // 01/01/2019

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“This is lovely, great value, and clear, easy to see and light enough to hang on a wall without issue. I just wish we had purchased one sooner.”

Helpful Report

“We bought this for a adult male with autism. As he has broken most of the music players we have bought over the years we did not expect this one to last either. That said, he just loves the player and it is still going strong. It is so simple for him to use, all he has to do is open the lid and the music begins. The simplicity of this product has ensured he does not become frustrated trying to work out what buttons to press and the fact that it is continuous music means he does not have to change disks. A total win win with this product.”

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“Excellent product, not only does it play your chosen uploaded music it’s soft and cuddly. Has provide my mum with such comfort whilst in hospital would highly recommend for all ages”

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“Bought a TrueCall unit. Delivery fine, see below ref product Installed finally and one day in,so likely that as it does what it is supposed to I'll become much happier but for now just a generous three.”

Helpful Report

We're sorry to hear our customer had problems setting up the 'Trusted Caller Only' option on the TrueCall Secure unit and felt that the instructions for this were unclear. The settings can be changed in the handset menu and at the internet control panel and it explains how to do this in the instructions. We have fed back the customer's comments to the manufacturer who will review their instructions to see if they could be more clearly explained. Both ourselves and the manufacturer have UK customer service teams available who are happy to help anyone with the set-up of their kit.

“Love that I can adjust the size of the sections . Elderly mum on a lot of drugs ( some are large ) that have to be taken 3 times a day . They fit in perfectly and she can manage the sliding lids easily”

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“Extremely helpful about an exchange when the first item to be delivered was faulty.”

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“This remote works perfectly, ideal with just a few buttons, preventing mistakes using the TV, ideal for early onset dementia patients, thank you.”

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“Great sized clock . My mum now knows what day of the week and the time of day it is and was really pleased with the clock.”

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“Super speedy delivery. Product as described”

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“Great product”

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“Brilliant product just what Mum needed. Easy to purchase and prompt delivery.”

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“Very fast delivery. Not the cheapest. Good reviews to read before buying.”

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“This feels very substantial and really nice quality. The photo is easy to change and the settings are simple, the display is nice and large. My only problem was that my mother's eyesight is very poor and she can't read the display - I think if it had a backlight it would help (it wouldn't be a problem for most, just for those with particularly poor eyesight).”

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“Have never had such a rubbish piece of equipment to work with . I am in tears and about to put the player in the bin”

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We're sorry to hear our customer had problems setting up this product. We do offer technical support via telephone and email. We have reached out to our customer to see if they require any help.

“All good . Delivered quickly.”

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“Great service. Prompt delivery Well packed.”

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“Easy ordering and quick delivery. Quality items”

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“Good reliable and prompt service from this company”

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“Great range of products. Had just what we wanted”

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“I live in a first floor apartment, I'm not prone to memory lapses but anyone can get distracted, and when your leak might impact the person below you, it is good to have peace of mind.”

Helpful Report

AlzProducts is rated 4.7 based on 4,448 reviews