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AlzProducts Reviews

4.73 Rating 3,058 Reviews

95 %

of reviewers recommend AlzProducts

Company Reviews

Product Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall

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AlzProducts 5 star review on 11th September 2021

AlzProducts 5 star review on 29th August 2021

AlzProducts 5 star review on 21st August 2021

AlzProducts 5 star review on 21st August 2021

AlzProducts 5 star review on 4th June 2021

AlzProducts 5 star review on 26th May 2021

AlzProducts 5 star review on 6th April 2021

32

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the third year I have bought these calendars for both Mums. They are excellent for the holder to keep a track of the day and date and the space below these details is very handy for family members to write relevant appointments on the day they are due. Excellent product, arrived very quickly.”

“Reliable and helpful products that enhance the lives of those needing assistance.”

“Excellent and welcome present”

“Looks good! Not yet in use (Christmas present)”

“First class”

“Fine, as others said back lighting would be the icing on the cake. Is doing the job well.”

“Lovely little breathing motion Westie.”

“The product itself is good. But the instructions are very poor. Did you ask someone not involved in your company to follow your instructions? I spent an hour watching videos, reading reviews as well as reading the instructions… I also called your helpline and the message said you were too busy to answer the phone and to send an email. What use is that? I got an email back from you which just sent me back to the start. When you go on to your website, the instructions are exactly the same as come with the product. I don’t know how I did it, but I managed it, but it was not a happy experience. My 93 year old mother was nonplussed by the efforts it took. So I invite you to ask someone to see if they can follow the instructions… I think you will be surprised!!”

“Hi Thomas i am sorry to inform you but I posted back your product because of late delivery. The delivery day was Monday 15 November not Friday 12 November . When I made order on your website delivery day was 12/11/2021 .”

We're sorry to hear our customer is unhappy with the delivery of their order. We've investigated this and found that the delivery was made within 3 working days of dispatch, however, it could be clearer on our website that orders must be placed before the cut-off to be made within 3 working days. We will make this clearer on our website and also have plans for further improvements to our delivery estimations for the new year. We will be providing this customer with a full refund and apologise for the problems with delivery. Kind regards, the AlzProducts team

“Great product & quick delivery”

“Seems to be a company offering good products and despatch quickly. I’ll buy from them again is necessary”

“Very good service and first class products.”

“very clear day clock, good purchase”

“The phone had all the features that were required for our parents who have dementia and hearing aids and had struggled with adjusting the volume control on their old phone without muting the call or hanging up accidentally. Initially, the loud volume of the Geemarc phone seemed a significant improvement, as were the handsfree option and preset picture buttons but unfortunately, they found the handsfree option very confusing. Frequently, they did not hang up correctly and so could not be contacted. Regrettably, after several weeks of trying to use the handsfree option, our parents asked to go back to their old phone and we had to return the new phone to AlzProducts. The company have been super efficient and helpful and accepted the return within the Returns Policy period. We would unreservedly recommend them to anyone in a similar situation wanting to improve the phone options for their relatives.”

“Delivered promptly”

“Useful selection of aids”

“Excellent value for money and delivery service prompt would recommend.”

“A handy easy to use pill case”

“Great product to help an elderly relative who was struggling to navigate two remotes (sky/tv). Set up took some time as instructions could be better (took a while to realise you had to put sky channel numbers in ie 101 bbc, 102 bbc etc). Would recommend!”

“Perfect gifts”

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AlzProducts is rated 4.73 based on 3,058 reviews