AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.69

4.7 Rating 4,259 Reviews

94 %

of reviewers recommend AlzProducts

4.7

Based on 4,259 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

AlzProducts 3 star review on 15th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cat is ok and given to my husband from our granddaughter for his birthday, but I do feel an interactive one would be helpful that maybe meowed and opened its eyes and I also think it is too small.”

Helpful Report

We're sorry to hear that the Cat was too small. We do have interactive companion pets on our website which are bigger, meow and open and close their eyes. We do have a 30 day returns policy, so you are welcome to return the cat for a refund. Please contact our customer service team and we'll be happy to get this booked into our system.

“Great company and very fast delivery.”

Helpful Report

“Nice jigsaws”

Helpful Report

“Great website, easy ordering and good communication.”

Helpful Report

“If I’m honest, I was expecting something a bit more fluffier. It seems very hard. It’s a present for my 8 year old granddaughter who is desperate to have a real golden retriever so I thought this would be the next best thing. I won’t be seeing her for another 3 weeks so I’m hoping she likes it and I don’t have to return it.”

Helpful Report

“I purchased this as an add on to my other one with pager .Once the instructions were sent by email on how to pair it it was easy .The instructions given were very precise and helpful . Works well and complete peace of mind .”

Helpful Report

“Had a problem with the display on the clock which meant I had to return it. Great service from the folks at Alz. My first purchase from them - but not the last”

Helpful Report

“Product arrived promptly ,earlier than expected. Have been buying this calendar or a number of years now & always happy with it. J Bannatyne”

Helpful Report

“I tried this out with clients at a day centre plus staff and visitors. It worked well playing in pairs. Interest and friendly competition made it fun. The only problem was showing the picture in the flip book at different angles round the table without the picture on the facing page showing. Next time I’ll take a piece of card to mask the facing picture. Very well- presented game.”

Helpful Report

“i would just like to say that alzproducts dealt with my order for an automatic calendar clock very quickly and efficiently”

Helpful Report

“Swift efficient and on time. What more can you ask for?”

Helpful Report

“Very good service”

Helpful Report

“Fast and efficient”

Helpful Report

“Excellent Service - product exactly as advertised -”

Helpful Report

“Had a slight problem with the unit when it arrived. Contact customer service who asked me to return product free or charge. The new unit arrived within four days. Brilliant product, excellent customer service.”

Helpful Report

“Very good product, delivered on time.”

Helpful Report

“Good selection of products for different stages of Alzheimer's”

Helpful Report

“Superlative customer care and support when I had to change the delivery address and also when I ordered the wrong product and had to return it. AlzProducts were so understanding, highly efficient and the refund for the product was immediate on its return. There pricing for the music player I ordered was the most competitive on the market. I’m extremely grateful to the team at AlzProducts for all their help and support and will certainly return to them when I need anything for my elderly parent.”

Helpful Report

“We purchased a telephone which received calls only. The product was of excellent standard. Quick turnaround. We would recommend AlzProducts 100%”

Helpful Report

“Thank you for such a thoughtful product range, useful to all, not just those with dementia.”

Helpful Report

AlzProducts is rated 4.7 based on 4,259 reviews