AlzProducts Reviews

Name: AlzProducts
Address: Unit 2, 68 Bayton Road, Exhall, Unit 2, 68 Bayton Road, Exhall, Coventry
Rating: 4.69

4.7 Rating 4,704 Reviews

94 %

of reviewers recommend AlzProducts

4.7

Based on 4,704 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall,
Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

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AlzProducts 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered Thursday arrived on the Friday Bought Telephone and Clock Both as described on website”

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“The web site was clear and easy to use.”

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“I would definitely purchase from this site again as I needed help with my purchase and they were fantastic and provided me with exceptional customer service.”

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“I purchased this product on behalf of my mother-in-law who is partially sighted. She has found it to be an excellent product and is learning to use a tablet for the first time. She finds it very easy to use and is very impressed with the Synapptic system. A great product would recommend it to any partially sighted person of any age.”

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“I was very impressed with the order I made with you . From Tom who I was able to chat with whilst putting the order in and the assistance he gave me,to the very quick delivery and then with the quality of the goods. Thank you”

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“Delighted both with our purchase & customer service. Very prompt delivery.”

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“I was pleased to find a product that fitted my requirements on the Alz site. It was well displayed and details of the product clearly given. Ordering was straight forward and acknowledgement of the order immediately confirmed . The product was delivered within two days and setting it up was easy.”

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“Two years ago we purchased a calendar clock for my mother-in-law who has dementia and relies on the product to orientate herself throughout the day. Last week it went blank, and having proved it was the "rat & tail" style power supply that had failed, I contacted AlzProducts for help. Within minutes of sending the email I had a promise to dispatch a replacement, and it arrived 48 hours later. What wonderful supportive customer service.”

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“I have purchased several items from Alz for my elderly mother and aunt. The reason I go back time and again is partly because despatch is prompt but primarily if anything is not quite right, there is always someone who takes ownership and ensures the issue is resolved. Their products suit a much broader audience than the company name suggests. I think a name change would bring the benefits that this organisation offers to a much wider audience of those in need of such services.”

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“Easy website to use. Fast & efficient service”

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“Very quick and easy”

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“Arrived promptly and well packaged. Product as described.”

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“Early days ,but as yet the pill dispenser is working well and we feel much more confident that our mum is receiving the correct dosage at the correct time.”

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“The staff that I spoke with on the telephone were extremely helpful and dispatch of my goods was excellent.”

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“Was requesting information about an item I had broken, the team were very efficient & sent me a replacement part in the next available post, they were super fast fantastic would recommend purchasing an item from this company with the knowledge that the after care is brilliant”

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“I'm extremely impressed with the service offered by this organisation ... I had a number of product related questions, all were answered extremely promptly and courteously by Thomas who has been just brilliant ...He really does go the extra mile..... Thank you Thomas ! The item I purchased was the photograph album which allows you to record a piece for each picture .... Again, excellent! 10/10 all round !”

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“Just what was needed.......also very prompt service and delivery.”

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“Great service, delivered very promptly”

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“Product arrived quickly. Wish they were available in Australia as postage makes it unaffordable for some. thank you Debbie”

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“The Day Clock I bought for my father is very well made, easy to read and does exactly what I hoped it would. I had a small technical query and phoned the number on the instruction leaflet. The very polite person on the end of the line was unable to help as I had not bought the product directly. However, when I phoned AlzProducts I got excellent technical support straight away. It might be useful to indicate (somewhere on the packaging?) the number to phone if help is needed for AlzProducts items.”

Helpful Report

AlzProducts is rated 4.7 based on 4,704 reviews