A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.37

4.4 Rating 3,939 Reviews

82 %

of reviewers recommend A Farley Country Attire

4.4

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 28th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Didn’t arrive for ages so obviously wasn’t in stock”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. Your order was placed on the 4 - 7 working day delivery timeframe and we can see you received your order on the 5th working day via DPD. We understand the importance of receiving orders within a timely time frame and we aim to get our orders to our customers as quickly as possible.We are sorry if you feel like our timescale was is too long, we are working hard behind the scenes to improve our service. Kind regards, A Farley Country Attire

Posted 1 year ago

“The order arrived two weeks late”

Helpful Report

Posted 1 year ago

“Very poor communications Would I use this comf for kn.”

Helpful Report

Posted 1 year ago

“Ordered the boots that were in stock on the 10th. Was notified this morning (22nd) that the boots were being returned back to A Farley. No idea why - looking at the tracking they got to a depot near by.”

Helpful Report

Posted 1 year ago

“Items took 8 days from order to arrive, did not include free gift of shoe trees as “out of stock” despite still being offered on website and containing a printed sheet with a code for £10 off next purchase, returned items via DPD and had to wait 24 hours for a label, which cost £9.95 instead of £8.95 as described on website”

Helpful Report

Posted 1 year ago

“Yet again goods delivered to wrong address..I’ve not received my trousers. Apparently left in someone’s porch but certainly not mine. Never delivered to Baker John Baker”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are sorry to hear your order has been delivered to the wrong location via DPD. Our customer service manager Holly has tried to contact you in regards to your order. If we could kindly ask you to get back into contact with Holly on either 01164105440 or email Holly@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 1 year ago

“Dubarry boots received in very unacceptable condition even though I was told they had passed Dubarry quality control. Boots looked tired with wear marks from internal detailing and/or internal packaging, a long scratch as well as dark marks on them. A replacement pair were offered but in a damaged box. These boots were destined for a gift so neither were satisfactory and I requested a refund. This was received timeously.”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are very sorry to hear you were unhappy with the with the quality of the Dubarry boots you have ordered. As mentioned by my colleague, all items are ordered in directly from Dubarry after passing their quality control, however we understand your disappointment. I can see a replacement pair was offered, but sadly the box had a slight crack in it, which has happened in transit from Dubarry in Ireland to ourselves. We did not have any additional stock to offer, as unfortunately we were awaiting a restocking delivery to arrive from Dubarry. We understand the importance of receiving your order to a satisfactory manner and we are sorry we were not able to fulfill your order on this occasion. Kind regards, A Farley Country Attire

Posted 1 year ago

“Sent boots back at a cost to myself. No refund for 10 days. Very disappointed Said they are uk size 6 but they are a eu 40 so a uk size 7 Postage was nearly £10 to send back Ridiculous Still not got refund after 6 days”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We have had a look into your order for the Dubarry boots and can see you have ordered a EU40/UK6. Dubarry comes in EU sizing and Dubarry advise the EU40 is a UK6 and therefore this is what we have dispatched, as per your order confirmation. We are pleased to confirm we have received your return back, and a refund has been issued on the 5th working day from the date we received the return (we advise this can take up to 10 working days). Kind regards, A Farley Country Attire

Posted 1 year ago

“Yes I did purchase an item and the delivery company sent me a picture of its delivery in front of a brown door. My door is white, contacted the delivery people and Farley yet to have feedback from either even a holding note”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley. Sorry to hear your order has been delivered to the wrong location. Looking at the tracking information we can see your order has been delivered to the house opposite yours. We can see our customer service manager has been in contact with you regarding your order and is looking into this for you. We are very sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 1 year ago

“Took to long for delivery items says in stock and then days later you get emails to say out of stock left waiting for items also no free returns or easy returns procedure very difficult and frustrating sending items back and pay for returns postage timetaken to process returns not very good customer service upon calling again not good still left waiting for a full refund to be processed currently on the 3rd week would not recommend will not be ordering again very disappointed with the service overall”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are very sorry to hear you had an issue with your order. In order for us to look into this and help we do require further information. Please can we kindly ask you to contact our customer service manager Holly on Holly@afarley.co.uk including your order number or postcode on the order. Once again sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 1 year ago

“Delivery service terrible”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We have had a look into your order and can see your order was placed on the 2 - 5 working day time frame and was delivered within this time frame. We are very sorry if you feel our delivery time frames are not adequate. Our customer service manager Holly has tried to contact you and we would be grateful if you could kindly get back to Holly on either 01164105440 or email Holly@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 1 year ago

“The trousers I purchased were delivered without packaging in a DPD plastic bag. No bag and no documents. They were supposed to have a returns form (I need to return them for a different size) but did not. They won’t exchange them either. Shocking.”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We are very sorry to hear you are not satisfied with the service we have provided for your order. We appreciate your feedback and take customer satisfaction very seriously. We are trying to be more sustainable and therefore we are a paperless company. All our returns information can be found on our website including a downloadable returns form. The reason we do not offer an exchange service is because we feel this procedure is longer winded for the customer. We believe by the customer returning for a refund and placing a new order for the alternative item, the customer will receive this in a quicker time-frame. Our customer service manager Holly has tried to contact you. If we could kindly ask you to get back into contact with Holly on either 01164105440 or email Holly@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 1 year ago

“Ordered a chestnut wallet. A black wallet arrived Slow delivery.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are extremely sorry to hear we have sent you the incorrect colour wallet and delivery was slow, we apologise for any inconvenience this may have caused. Our customer service manager Holly has tried to contact you regarding your order. If we could kindly ask you to get back into contact with Holly on either Holly@afarley.co.uk or 01164105440. Kind regards, A Farley Country Attire

Posted 1 year ago

“Wrong size shoes sent in a box stating the right size. No reply to my email yet.”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We have had a look into your order and can see your order is currently being dealt with by our team. We are extremely sorry to hear the shoes inside the box were the wrong size, and apologise for any inconvenience this may have caused. Our customer service manager Holly has also tried to contact you but has not been able to get hold of you. If we could ask you to kindly get back into contact with Holly on either 01164105440 or email Holly@afarley.co.uk. Sorry once again for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 1 year ago

“Items should be in stock, when advertised on line.”

Helpful Report

Posted 1 year ago

“I am afraid your delivery service is hopeless. Goods bought aand paid for on 18 February still not delvered. I am very disappointed with the whole process.”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We can see our customer service manager Holly has been in contact, and we are pleased to hear you have received your order. We understand your order was over the advised time frame but we are pleased Holly has managed to explain the reasons behind this. We are very sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 1 year ago

“I’m not happy at all I placed my order over 10 days ago and it still has not been delivered and it was a present that was needed yesterday . It’s not good enough when including the customs charge I have paid over €700 for the boots .”

Helpful Report

Posted 1 year ago

“Ordered & paid for my goods 5 days ago no goods yet! 👎🏻”

Helpful Report

Posted 1 year ago

Thank you for your review. We are very sorry to hear you have not yet received your order. We can see our customer service manager Holly has been in contact, and after looking into your order further can see there has been an issue in transit with DPD and your parcel has gone missing. As you are aware, Holly has arranged for a replacement to be dispatched to you and a claim raised with DPD. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 1 year ago

“You lost my order. Two calls and one email...nothing. You had my payment on 11th Jan.”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We can see our customer service manager Holly has been in contact and confirmed you have now received the order. We apologise for the delay in receiving your order and are pleased to hear you are happy with the garment. Sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire

Posted 1 year ago

“Ordered three trousers to be delivered to Portugal. I never got an order confirmation from Farley. Had to chase delivery 10 days after I ordered it. Then the saga began as the goods were detained at Lisbon FedEx depot. It took nearly 50 emails to get the goods released. FedEx informed me that Farley hadn't sent the correct export invoice. I finally requested this from Farley and the goods were released. At no point did Farley want to resolve the situation on my behalf. And to cap it all, my order which cost £399 was then charged a further €239 by FedEx to release the goods. Thoroughly disappointing and expensive experience.”

Helpful Report

Posted 1 year ago

A Farley Country Attire is rated 4.4 based on 3,939 reviews