A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.37

4.4 Rating 3,941 Reviews

82 %

of reviewers recommend A Farley Country Attire

4.4

Based on 3,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 28th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Hi On ordering by phone I was offered a choice of 34/33 leg or 34/31 leg. I chose the 33 leg and found them to be too long.When I enquired about an exchange I was told to return them and reorder a 31” leg but I would have to pay full price.Also the offer price I paid was discounted from £400 to £250.However the tag attached to the garment had a price of £367.00?? the mind boggles ?? I’ve now returned them and I’m waiting for the refund. Should you wish to supply a pair (34/31 leg) at the offer price(£250) I would gladly accept. Thanks Ian”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. Our customer service manager Holly has been in contact via email regarding your order, if we could kinda ask you to get back into contact with her. Kind regards, A Farley Country Attire

Posted 1 year ago

“Charged £5 for free delivery and ignored communications”

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Posted 1 year ago

“My recent customer experience with A Farley Country Attire was nothing short of awful. Initially, I purchased a pair of Ariat boots for my daughter for Christmas. I chose to use A Farley as they guaranteed Next Day delivery. However, the "next day" turned into 4 days. When they arrived, they were faulty and so rather than try to process a refund so close to Christmas I simply ordered another pair hoping that the Next Day delivery would, in fact, be next day. My order was processed. 7 hours later, at the end of the working day, I received a phone call to say that they didn't actually have the boots in stock. The timing of this phone call gave me no opportunity to find an alternative supplier for these boots or anything similar and so as a direct result of this company's inefficiency/dishonesty, my daughter didn't receive her main Christmas present. Other than processing my initial refund using their lame apology of a "free return", I will never deal with this awful company ever again. Had the initial Next Day delivery happened on time maybe this could have all been avoided, and my daughter could have received her Christmas present. Shame on you and your "exemplary levels of customer service".”

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Posted 1 year ago

“Ordered boots more than two weeks ago. Sent numerous emails to enquire as to their whereabouts, to date I have had no response. Boots have still not arrived. Very disappointed.”

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Posted 1 year ago

“Haven't received Jacket yet . Had every excuse under the sun off DPD couriers. Can't find the property you weren't in . I live in a village with 30 property's and they cant find the property . An absolute joke . They say they have been in the village when they haven't. Got CCTV images to prove it Not Happy .”

Helpful Report

Posted 1 year ago

“To be honest, I am not very satisfied. I placed an order the 4th December, it was a Christmas gift, but I have not received the parcel yet. I have send you a request mail several times, but did not receive any answer.”

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Posted 1 year ago

“Diddent received belt buckle with the bag”

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Posted 1 year ago

“Having made a purchase 4 weeks ago and tried to contact the firm on several occasions I still have not received delivery of a Christmas present for my son in law. Now too late for Christmas! Customer service appalling”

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Posted 1 year ago

“Very poor still waiting for wrong sent item to be replaced”

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Posted 1 year ago

“I made the choice to purchase not one, but TWO beautiful hats from your company. Initially, the process went smoothly and I had great communication with 'emmie'. Howvwe, here we are SEVERAL weeks later and I still have NOT received my items!! I am sorely dusappointed and at this pointf feel as if Im 'over a barrel' with you'll. There is little likihood that I will ever do business with your company, again or give a recommendation to your company. I'm sad and dusappointed with you'll. Please try to improve your service performance to those of us who are not local!”

Helpful Report

Posted 1 year ago

“Absolutely shocking bought an item said it would be here in 7 days 10 working days later still no sign and have asked me for a review before I even received the item”

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Posted 1 year ago

“I am still waiting for the balance of an order from September. I have sent numerous emails and made numerous calls, communication from this company is poor to say the least.”

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Posted 1 year ago

“Thanks for this-delivery was Saturday-all good service. Unfortunately the Catania do not fit at all so I have sent them back It took 20 minutes wait this morning on the phone to be told you have gone paperless-which is why I could not find a returns slip in the delivery.Furthermore the return is at my expense-my fault,I didn’t check. All in all an expensive experience! The `Catania trousers have been sent ‘’signed for’’ today”

Helpful Report

Posted 1 year ago

“I have been trying to return my order without success”

Helpful Report

Posted 1 year ago

Thank you for kindly placing an order with A Farley. We are sorry you are having trouble returning your order to us. I have had a look into this and can see our customer service team leader Emmie has replied to your email advising how to return the item to us. Our customer service manager Holly has also tried to get into contact with you to help and advise, via the number provided on your order, however she has not been able to get through to you. If we could kindly ask you to get back into contact with Holly on either 01164105440 or email Holly@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 1 year ago

“I am still waiting for the delivery! I ordered 2nd Nov and have written x2 emails with no response to date Please can you urgently update I look forward to hearing from you.”

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Posted 1 year ago

“I was sent the wrong size Chameau boots and have been trying ever since to obtain a return slip to send the boots back and get a refund as this was not included in the package. I have now sent 2 emails but have had no response.”

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Posted 1 year ago

“There seems to be confusion about the purchase. I made it last year and not this year.”

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Posted 1 year ago

“After ordering a pair of chinos priced in excess of £200, I was disappointed with the fit, all the trousers in my wardrobe are 34”waist, on attempting to try the new ones on I would have needed to order a 38” waist, returned and won’t order again”

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Posted 1 year ago

“I am still awaiting confirmation that my package has been shipped. No notifications received that package has been delayed in customs. Seems like there is a black hole in communcation. Very poor customer experience. Unlikely to recommend or purchase again.”

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Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley. We can confirm your order has been dispatched, and unfortunately, we have been trying to contact you to let you know your order is being held at customs awaiting custom fees to be paid by yourself before the parcel can be released. Unfortunately after speaking to DPD they have advised us there has been a big back log of communication regarding custom fees, and I can see one of our customer service advisors (Phoebe) has kept you informed of this via email. We will continue to be in contact in regards to custom fees and track your order closely so you can receive your order as soon as possible. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 1 year ago

“Supplied what I ordered, for the price I paid in a timely fashion. Nothing I wouldn't have expected 🤷”

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Posted 1 year ago

A Farley Country Attire is rated 4.4 based on 3,941 reviews