A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.37

4.4 Rating 3,939 Reviews

82 %

of reviewers recommend A Farley Country Attire

4.4

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 28th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Terrible delivery time and customer service only available for a short time Monday to Friday. I was also sent a completely different item from what I had ordered”

Helpful Report

Posted 11 months ago

“The goods did not arrive after many weeks.”

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Posted 1 year ago

“Purchased shoes via the website at full price then found them heavily discounted in their ‘sale’ section, same website. I emailed cs asking them to honour the ‘Sale’ price but received no reply and still ended up paying full price. Poor CS, no communication and unethical practice. Very disappointing”

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Posted 1 year ago

“We sent them back! Disappointed you have to send back and reorder instead of exchange. Anyway for this reason we didn’t reorder!”

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Posted 1 year ago

“Extraordinarily slow turnaround on our first A Farley order (Meyer jeans) - took 2 weeks and despite chasing they still didn't arrive as indicted - we were told that dpd didn't pick up. Very disappointing.”

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Posted 1 year ago

“Parcel still hasn’t arrived at its destination taking days longer than was led to believe. Sent as a birthday present - missed date! Very expensive item! DPD keep saying they are going to deliver but still haven’t”

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Posted 1 year ago

“Had to chase up order on line twice, no communication after order was placed, difficult to get someone to answer the phone, poor online service.The staff on the phone very pleasant the first member did not sort my delivery out, it took the 2nd member of staff to finally get my order to be finally delivered.”

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Posted 1 year ago

“My daughter opened the parcel on her birthday, the box was all battered and just about held together with cellotape. When she opened it there were two completely different shoes inside! Disappointed was an understatement.”

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Posted 1 year ago

“As I have not received my order it’s difficult for me to share any good experience. I placed an order 24th of August. Please to hear if I should be happy or not ?”

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Posted 1 year ago

“I placed a time sensitive order for two items and the while order was a nightmare. First there was no order confirmation, when I called I was told one item was out of stock, then the remaining item became lost. Again I had to call up to find this out because email communication was so poor. I won’t be ordering again and would advise others against this brand.”

Helpful Report

Posted 1 year ago

Thank you for your review and kindly placing an order with A Farley Country Attire. Please accept my sincere apologies that you did not receive the order confirmation, as explained by our customer services manager Emmie, this is not a usual occurrence and our system seemed to have an issue sending it to your email address. In regards to DPD usually they are very good at collecting and delivering goods however as per your conversation with Emmie last week, DPD had unfortunately reconsigned your parcel back to us in error which was completely out of our hands. We fully understand how frustrating this may be and can only apologise for this. Should you wish to shop with us again and give us the opportunity to change your opinion, please do contact Emmie directly and she will ensure your orders are treated as a priority. Kind regards, A Farley Country Attire.

Posted 1 year ago

“Never ever again”

Helpful Report

Posted 1 year ago

Thank you for your review and kindly placing an order with A Farley Country Attire. We can see that Emmie has been in touch with you regarding your order. After reviewing the situation, it appears there was some confusion about customs fees. As noted on our website, international orders may be subject to customs duties, which are the responsibility of the recipient. Unfortunately, refusing the delivery has resulted in additional fees, which is why we strongly encourage reviewing all relevant information during the checkout process. However, we understand that this was an unexpected issue for yourself, and offered a discount as a gesture of goodwill which you agreed to. Please feel free to reach out if you need further clarification or assistance. Kind regards, A Farley Country Attire.

Posted 1 year ago

“Terrible experience with deliveries. Extremely disappointed very slow, states 2 to 5 working days and it’s worse than that. Deliveries appear weeks later. Unacceptable really. A Farley take your money and deliver whenever. Still waiting for some Hoggs of Fife boots which have been weeks. Still not arrived. It’s not DPD. DPD are the best courier out there by non.”

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Posted 1 year ago

“Paid for express delivery via DPD. Took 8 days to arrive. Doesn’t look like the fault of DPD, just wasn’t dispatched from the warehouse quickly.”

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Posted 1 year ago

“I would love to give a review on the deck shoes I ordered on 1/7/24 for my husband’s birthday on 12/7/24. However, this is not possible as I still haven’t received them. So disappointed with the fact they were late being dispatched and even with the 2-5 working days express delivery still haven’t arrived. I live in hope that one day they might appear ! Milly M - Devon”

Helpful Report

Posted 1 year ago

“The item arrived promptly but was not of the quality or size required so has to be returned. There was no return instruction or code with the item,unlike its replacement from another supplier, so I had to use the Bot to request a return label which it promised to email me. It has not arrived yet and I am still unable to return the item until I recieve it. Not satisfactory.”

Helpful Report

Posted 1 year ago

Thank you for your review. Sorry to hear you have had trouble receiving our returns information. Our customer service manager Holly has tried to contact you via phone and email. If we could kindly ask you to get back into contact with Holly on either 01164105440 or email Holly@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 1 year ago

“Sorry l will never order from you again , l suggest you check before asking for a review, two items ordered two items wrong.”

Helpful Report

Posted 1 year ago

“The Meyer shorts I purchased for a holiday arrived 4 days late, but were still delivered to the wrong address which I eventually located. No apology/compensation recieved. Terrible service.”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. Having looked into your order we can see you missed your house name off your shipping address when you placed the order, which is what caused the issue with DPD delivering to the wrong address and also caused the delay while the order was in shipping. We are pleased to see our colleague Phoebe assisted in retrieving the parcel and we are pleased to hear this has been located successfully. Kind regards, A Farley Country Attire

Posted 1 year ago

“Sadly we never received them. We had to email a couple of times to find out where they were. We got a refund in the end and had to buy them somewhere else.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are very sorry to hear your order was not fulfilled on this occasion. We would like to be able to look into your order to see where things went wrong however you have not provided any information so we cannot find your order. Please can you contact our customer service manager Holly on Holly@afarley.co.uk or 01164105440 with your order details. Kind regards, A Farley Country Attire

Posted 1 year ago

“I ordered on 30th May and still have not received my order as of today 13th May. They are now saying 17th May! Just terrible customer support! There are other country clothing retailers who will get things to you alot quicker. They also list things as in stock on the website then when you order it they need to order it in! Really Not great at all!!”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We have had a look into your order and can see your order was dispatched to be with you within the time frame, minus a couple of items that unfortunately we are awaiting our restocking delivery. We have tracked the order and can see on this occasion DPD have dispatched the order to the wrong depot in Scotland, which caused a slight delay in receiving your order. However, DPD have since managed to relocate the order meaning it is due to arrive with you today, the 13th June, as opposed to the 17th June. We do understand how important it is to receive your order in a timely time frame and apologise for any inconvenience this may have caused. Our customer service manager Holly has tried to contact you regarding your recent orders, if we could kindly ask you to get back into contact with Holly by email on Holly@afarley.co.uk or calling 01164105440. Once again, we are very sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire

Posted 1 year ago

“Terrible, didn't deliver and haven't responded to my request for a refund”

Helpful Report

Posted 1 year ago

Thank you for your review and for kindly placing an order with A Farley Country Attire. We have had a look into your order and can see DPD have tried to deliver on 3 occasions and unfortunately you were not in to accept the delivery. For this reason, DPD returned your order to us, and our customer service team leader Emmie was in contact with you to advise you of this. We can see Emmie arranged for the order to be dispatched again on a special next working day delivery service which you have now received. We are sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire

Posted 1 year ago

A Farley Country Attire is rated 4.4 based on 3,939 reviews