A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.37

4.4 Rating 3,763 Reviews

82 %

of reviewers recommend A Farley Country Attire

4.4

Based on 3,763 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 28th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“First order of Barker shoes arrived in 2 days, second order not dispatched even 6 days leter! Will look to alternative supplier in future”

Helpful Report

Posted 16 hours ago

“Ordered on the 24th of July for my birthday , the web site said 5 working days for delivery . I then received email stating a week delay on sending out .Email sent to ask where my order was . Received reply saying now 21 st of August so if ordering make sure you order well in advance .”

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Posted 2 days ago

“Very disappointed, ordered clothes for my partners birthday and still not delivered, now 12days later and missed his birthday!”

Helpful Report

Posted 6 days ago

“Farleys….. please don’t take orders if you don’t have it in stock . I could have ordered it from somewhere else just like you did after you’d taken my payment . 2 weeks for trousers to arrive is not good .”

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Posted 1 week ago

“Disappointed with footwear. Right boot significantly wider than left boot which was clearly visible when looking at them as a pair. Very poor fit, unable to walk without foot sliding about in the boot. Very unhappy at being charged 3 times more the cost of return postage dictated by the seller”

Helpful Report

Posted 2 weeks ago

“I ordered two YETI boxes from A Farley Country Attire well in advance, two weeks before I needed them, and selected the 2 to 5 day delivery option. I received my confirmation email and then nothing. After 5 days of silence, I called and was told dispatch should happen soon and I’d get them the day after, and to expect an email shortly. That didn’t happen. I chased again, was told someone would investigate and call me back, but no one did. When I rang back later that day, I was finally told the items were out of stock and I should have received an email, which I never did. They had apparently just reordered them and said they’d arrive in a few days and be dispatched straight after. To be fair, that part did happen and the boxes arrived the day before I needed them. The items themselves were exactly as expected and well packaged, and every person I spoke to on the phone was friendly and polite. But overall, the experience was frustrating and stressful, especially for a high-value order. I’d seen mixed reviews about delivery delays but gave them a go anyway. I regret that now and would be cautious about ordering again unless there is no time pressure.”

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Posted 1 month ago

“Placed an order for 3 items, money was taken the following day (fine, fully expected that) but after 11 days i still hadnt had an email telling me my order had been shipped. Had to ring them, they came back several hours later, that there had been an issue, and the order hadnt been processed, they would get it despatched the following day. i just wonder if i hadnt chased at what point would someone have realised? This isnt the only time i have had delivery issues with A.Farley, website is good, products good but delivery process seems to let them down.”

Helpful Report

Posted 1 month ago

Thank you for your honest review, and we’re truly sorry to hear about the issues you’ve experienced—not just with this order, but in the past as well. While your order was placed on a 4–7 working day delivery timeframe and the shoes were delivered within that window, we acknowledge that the remaining items arrived a day late. More importantly, we understand your frustration at having to chase for an update, and we sincerely apologise for the inconvenience and lack of communication. You absolutely deserve better service, and we're sorry we've let you down again. Our Customer Service Team Leader, Phoebe, has reached out to you directly—if you could kindly email her at phoebe@afarley.co.uk, she’ll do her utmost to put this right. Kind regards, A Farley Country Attire

Posted 1 month ago

“Customer service is Poor. Items ordered were out of stock but I wasn’t informed until 4 days after placing the order. They said they emailed but they hadn’t. Cancelled out of stock item and ordered from another website and received next day. Had to wait a further 4 days for the remainder of my order from A Farley. And the ‘out of stock’ boots are still showing online as available!”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave a review. I'm really sorry to hear about the delay in letting you know the item was out of stock and the frustration this caused. I can confirm Emmie has been in touch to help get this resolved, and if you’re able to get back to her on emmie@afarley.co.uk that would be great. We’re reviewing our stock system and internal processes to prevent this from happening again. Your feedback is appreciated, and I’m sorry we let you down on this occasion. Kind regards, A Farley Country Attire 🙂

Posted 2 months ago

“Awaiting replacement goods DPD received returned goods 9/06.”

Helpful Report

Posted 2 months ago

Thank you for your review. We can see your return was received on 09/06 — if you’re still waiting on your replacement, please get in touch with us on 01164105440 or email us, and we’ll look into this as a priority for you 😊 Kind regards, A Farley Country Attire.

Posted 2 months ago

“Really slow delivery. Over and above that which was expected and stated. Days overdue. Additionally, I needed to return an item and the process was expensive and payment unnecessarily delayed. I could see when they received the item bit they didn't confirm it for days and then said refund are an additional 10 working days. None of these things make me believe the business is ina good place at the moment.”

Helpful Report

Posted 2 months ago

“The shoes I bought were as expected and good price, but delivery was ridiculously slow. It was over a week between ordering and delivery. I try to use local firms and not Amazon but I wish I’d used them this time the shoes would have arrived in time for the birthday they were purchased for.”

Helpful Report

Posted 2 months ago

Thank you for your feedback, and we're truly sorry to hear that your order didn’t arrive in time as expected. We understand how frustrating this must have been and apologise for the delay. We’ve been in touch and would really appreciate the chance to make things right—please get back to us at your earliest convenience, or feel free to email our Customer Services Manager, Emmie, directly at emmie@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 2 months ago

“Time from purchase to dispatch is far too slow.”

Helpful Report

Posted 3 months ago

Thank you for your feedback. We’re sorry to hear about your experience and are keen to resolve this for you. We have been in touch, and we kindly ask you to respond at your earliest convenience so we can address this matter promptly. Please feel free to reach out directly to Emmie at emmie@afarley.co.uk if you have any further concerns or require assistance. Kind regards, A Farley Country Attire

Posted 3 months ago

“Delivery date not met unsure who was telling the truth. No human contact. Unlikely to use again. I have since received an apology for the delay and would accept that this appears to be a blip in their performance”

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Posted 4 months ago

“I am still waiting for my boots! I was initially sent the wrong ones which contained the return slip from the last person who didn't want them.”

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Posted 5 months ago

Posted 4 months ago

“Resolved”

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Posted 5 months ago

“On the whole, this firm is just about ok, but when I ordered a case last November , and asked after a few days whether they couled expedite despatch ( I was going away ) I met with a brick wall. They said they coukd ask thd warehouse ( not that they would ) but it would make no difference ! This time, as well as the items that I had ordered, they also sent an expensive coat ( obviously in error, - I was not charged of course. ) I went to some trouble to send it back. I have confirmed on the DPS site that it has been delivered , but an e mail of thanks and confirmation would not have gone amis. I would have said nothing , but if you don't want the honest truth, don't solicit a review.”

Helpful Report

Posted 6 months ago

“Ordered two items for Christmas on 10th December. Despite customer services assuring me on three occasions that the items would be received by Christmas, they didn’t. One item was received after Christmas and one item never arrived at all. I was never contacted about the missing item. I had to call customer services yet again to request a refund. Very poor service wouldn’t use the A Farley again.”

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Posted 6 months ago

“Slow dispatch”

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Posted 6 months ago

“My order was incorrect and bag ripped on arrival, half of it did not arrive. Struggled to get in touch initially, when I did I received excellent customer support. I am hopeful all will now be resolved.”

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Posted 7 months ago

“I am still waiting for parcels ordered from 15th and 18th of December.”

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Posted 7 months ago

A Farley Country Attire is rated 4.4 based on 3,763 reviews