Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.37

“The order (wellington boot conditioning) arrived damaged and empty.”

Posted 6 days ago

“Not very impressed. I initially rang up to inform A Farley that the Ariat boots I had purchased from them neneeded returning as the zip had broken. I was assured that a postage paid container would be sent to me for me to use to return the boots. This was a few weeks ago and dispite emailing A Farley it has still not arrived. At the same time I bought a coat and a replacement pair of boots, which took 10 days to arrive. I needed to telephone to place the order as the web site kept mis calculating my loyality points . The person I spoke to also made a mistake in calculating the discount and did not really seem to know what they were doing. I will email again to hopefully receive return postage for the broken boots, which will be over 3 weeks from first requesting.”

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Posted 1 week ago

“i ordered a black polo shirt rm williams and i got the “express delivery within four working days” and i ordered it 2nd of july. and i didn’t receive the shirt for 2 weeks later i think this is a joke and i payed and exact €18 for that shipping!”

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Posted 1 week ago

Thank you for taking the time to share your feedback with us. I am truly sorry for the delay you experienced with your order and completely understand how frustrating this must have been, especially after selecting express shipping. Unfortunately, once parcels enter customs in Ireland, we have no control over how long they are held, and I appreciate how disappointing this can be when you are expecting a faster delivery. That said, your experience certainly does not reflect the high standards of service we strive to provide, and I’m grateful that you’ve brought this to our attention. We will be reviewing this matter carefully to see how we can help prevent similar delays in the future. Thank you again for your patience and understanding — we truly value your custom and hope you will give us another opportunity to provide you with the smooth service you should always expect from us. Kind regards, A Farley Country Attire

Posted 1 day ago

“I ordered a golf bag they said they would deliver this on a 3 to 5 working days on there website ,i waited more than 5 days before i had to phone customer services ,the lady was really nice ,she emailed me back to aplogize for the wait and said the warehouse was waiting on order coming in ,i did recieve the bag a couple of days later ,and was promised a good will gesture something regarding gold ,never recieved nothing rarding this ,they asked if I would like money of my next purchase or a good will gesture ,still waiting on it ,very little communication regarding product ,but would still recommend them”

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Posted 3 weeks ago

“Brands offered are excellent ,found what I was looking for! Customer service enquiry on delivery had no response at all. Delivery was nearly 2 weeks so wouldn't use again !”

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Posted 3 weeks ago

“First order of Barker shoes arrived in 2 days, second order not dispatched even 6 days leter! Will look to alternative supplier in future”

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Posted 1 month ago

“Ordered on the 24th of July for my birthday , the web site said 5 working days for delivery . I then received email stating a week delay on sending out .Email sent to ask where my order was . Received reply saying now 21 st of August so if ordering make sure you order well in advance .”

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Posted 1 month ago

“Very disappointed, ordered clothes for my partners birthday and still not delivered, now 12days later and missed his birthday!”

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Posted 1 month ago

“Farleys….. please don’t take orders if you don’t have it in stock . I could have ordered it from somewhere else just like you did after you’d taken my payment . 2 weeks for trousers to arrive is not good .”

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Posted 1 month ago

“Disappointed with footwear. Right boot significantly wider than left boot which was clearly visible when looking at them as a pair. Very poor fit, unable to walk without foot sliding about in the boot. Very unhappy at being charged 3 times more the cost of return postage dictated by the seller”

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Posted 2 months ago

“I ordered two YETI boxes from A Farley Country Attire well in advance, two weeks before I needed them, and selected the 2 to 5 day delivery option. I received my confirmation email and then nothing. After 5 days of silence, I called and was told dispatch should happen soon and I’d get them the day after, and to expect an email shortly. That didn’t happen. I chased again, was told someone would investigate and call me back, but no one did. When I rang back later that day, I was finally told the items were out of stock and I should have received an email, which I never did. They had apparently just reordered them and said they’d arrive in a few days and be dispatched straight after. To be fair, that part did happen and the boxes arrived the day before I needed them. The items themselves were exactly as expected and well packaged, and every person I spoke to on the phone was friendly and polite. But overall, the experience was frustrating and stressful, especially for a high-value order. I’d seen mixed reviews about delivery delays but gave them a go anyway. I regret that now and would be cautious about ordering again unless there is no time pressure.”

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Posted 2 months ago

“Placed an order for 3 items, money was taken the following day (fine, fully expected that) but after 11 days i still hadnt had an email telling me my order had been shipped. Had to ring them, they came back several hours later, that there had been an issue, and the order hadnt been processed, they would get it despatched the following day. i just wonder if i hadnt chased at what point would someone have realised? This isnt the only time i have had delivery issues with A.Farley, website is good, products good but delivery process seems to let them down.”

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Posted 3 months ago

Thank you for your honest review, and we’re truly sorry to hear about the issues you’ve experienced—not just with this order, but in the past as well. While your order was placed on a 4–7 working day delivery timeframe and the shoes were delivered within that window, we acknowledge that the remaining items arrived a day late. More importantly, we understand your frustration at having to chase for an update, and we sincerely apologise for the inconvenience and lack of communication. You absolutely deserve better service, and we're sorry we've let you down again. Our Customer Service Team Leader, Phoebe, has reached out to you directly—if you could kindly email her at phoebe@afarley.co.uk, she’ll do her utmost to put this right. Kind regards, A Farley Country Attire

Posted 3 months ago

“Customer service is Poor. Items ordered were out of stock but I wasn’t informed until 4 days after placing the order. They said they emailed but they hadn’t. Cancelled out of stock item and ordered from another website and received next day. Had to wait a further 4 days for the remainder of my order from A Farley. And the ‘out of stock’ boots are still showing online as available!”

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Posted 3 months ago

Thank you for taking the time to leave a review. I'm really sorry to hear about the delay in letting you know the item was out of stock and the frustration this caused. I can confirm Emmie has been in touch to help get this resolved, and if you’re able to get back to her on emmie@afarley.co.uk that would be great. We’re reviewing our stock system and internal processes to prevent this from happening again. Your feedback is appreciated, and I’m sorry we let you down on this occasion. Kind regards, A Farley Country Attire 🙂

Posted 3 months ago

“Awaiting replacement goods DPD received returned goods 9/06.”

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Posted 3 months ago

Thank you for your review. We can see your return was received on 09/06 — if you’re still waiting on your replacement, please get in touch with us on 01164105440 or email us, and we’ll look into this as a priority for you 😊 Kind regards, A Farley Country Attire.

Posted 3 months ago

“Really slow delivery. Over and above that which was expected and stated. Days overdue. Additionally, I needed to return an item and the process was expensive and payment unnecessarily delayed. I could see when they received the item bit they didn't confirm it for days and then said refund are an additional 10 working days. None of these things make me believe the business is ina good place at the moment.”

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Posted 3 months ago

“The shoes I bought were as expected and good price, but delivery was ridiculously slow. It was over a week between ordering and delivery. I try to use local firms and not Amazon but I wish I’d used them this time the shoes would have arrived in time for the birthday they were purchased for.”

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Posted 4 months ago

Thank you for your feedback, and we're truly sorry to hear that your order didn’t arrive in time as expected. We understand how frustrating this must have been and apologise for the delay. We’ve been in touch and would really appreciate the chance to make things right—please get back to us at your earliest convenience, or feel free to email our Customer Services Manager, Emmie, directly at emmie@afarley.co.uk. Kind regards, A Farley Country Attire

Posted 4 months ago

“Time from purchase to dispatch is far too slow.”

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Posted 5 months ago

Thank you for your feedback. We’re sorry to hear about your experience and are keen to resolve this for you. We have been in touch, and we kindly ask you to respond at your earliest convenience so we can address this matter promptly. Please feel free to reach out directly to Emmie at emmie@afarley.co.uk if you have any further concerns or require assistance. Kind regards, A Farley Country Attire

Posted 5 months ago

“Delivery date not met unsure who was telling the truth. No human contact. Unlikely to use again. I have since received an apology for the delay and would accept that this appears to be a blip in their performance”

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Posted 6 months ago

Thank you for your feedback. We’re sorry to hear about your experience and are keen to resolve this for you. We have been in touch, and we kindly ask you to respond at your earliest convenience so we can address this matter promptly. Please feel free to reach out directly to Emmie at emmie@afarley.co.uk if you have any further concerns or require assistance. Kind regards, A Farley Country Attire

Posted 6 months ago

“I am still waiting for my boots! I was initially sent the wrong ones which contained the return slip from the last person who didn't want them.”

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Posted 6 months ago

Thank you for your feedback. We’re sorry to hear about your experience and are keen to resolve this for you. We have been in touch, and we kindly ask you to respond at your earliest convenience so we can address this matter promptly. Please feel free to reach out directly to Emmie at emmie@afarley.co.uk if you have any further concerns or require assistance. Kind regards, A Farley Country Attire

Posted 6 months ago

“Resolved”

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Posted 6 months ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

A Farley Country Attire Reviews