A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.40

4.4 Rating 5,413 Reviews

83 %

of reviewers recommend A Farley Country Attire

4.4

Based on 5,413 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 5th October 2025

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The prices are appropriate. The boots I ordered arrived when they said they would and in good condition. However, I received 22 separate emails regarding 1 order. That is filthy. This actually will stop me ordering again. *Update a few days after initial review* After being offered £30 to revise my review, the email count regarding one singular order now stands at 25. I have also received a separate marketing email despite absolutely opting out of email marketing consent. This company does not treat your personal information with care or respect.”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to leave your feedback. We're pleased to hear your boots arrived on time and in good condition, but we're very sorry to hear about your experience with the number of emails you received. This certainly isn't the level of service we aim to provide. Please could you get in touch with me directly at phoebe@afarley.co.uk so I can investigate this further and get to the bottom of why this happened. We truly appreciate your feedback as it helps us improve our service, and we hope to have the opportunity to put things right for you.

Posted 2 weeks ago

“We ordered a whole load of Yeti cooler products. The order went through easily - and then over several days had a variety of emails making excuses for the product not being available. Alternatives colours were offered and accepted. They arrived in separate deliveries over a couple id days. All told not the end if the world and the introductory offer meant we had a good price but I suspect that these products were ordered to fill my requirements and rather than being in stock. Happy with the product but the experience left a bad taste really.”

Helpful Report

Posted 2 months ago

Thank you for your feedback. We are sorry to hear that your experience did not meet expectations. Unfortunately, stock availability can occasionally change unexpectedly, and we appreciate that receiving multiple updates and split deliveries can be frustrating. Emmie, our Customer Service Manager, has been in touch with you directly and would appreciate the opportunity to help resolve this matter. Please could you get back to her at your earliest convenience so we can assist further. Kind regards, A Farley Country Attire

Posted 2 months ago

“The 2 to 5 day delivery service certainly didn't happen for me. 12 days! A very quick service once i had asked on the whereabouts of my order, twice! Ordering just before a bank holiday certainly didn't help. I believe my order was overlooked, perhaps? Rapidly rectified and a nice little discount was appreciated.”

Helpful Report

Posted 2 months ago

We are sorry to hear you were disappointed with the delivery timeframe, although your order was delivered within the advised timeframe provided at the time of ordering. Emmie, our Customer Service Manager, has been in touch with you via email regarding this and would really appreciate it if you could get back to her so we can hopefully resolve this for you. 🙂 Kind regards, A Farley Country Attire.

Posted 2 months ago

“Pretty disappointed. I ordered trousers which were in stock and took a week before being told they were no longer available and the top that come does not suit me and I have to pay £8 to send back. Most retailers offer free returns. Given the trousers were out of stock too I feel this is bad form.”

Helpful Report

Posted 2 months ago

We are very sorry to hear about your experience and completely understand your frustration. We sincerely apologise that it took us so long to inform you the trousers were out of stock, as this is not the level of service we strive to provide. Someone from management has now been in touch directly to help resolve this for you. If possible, please reply to phoebe@afarley.co.uk so we can assist further. Once again, our sincere apologies and thank you for your feedback.

Posted 2 months ago

“Product arrived eventually but delivery was very slow with 10 separate automated emails saying nothing had been shipped yet. Looks like they sell product they do not actually have, then order it from the manufacturer which then causes the delay No reply to my email asking when we could expect the items”

Helpful Report

Posted 2 months ago

We are very sorry to hear you were disappointed with the communication regarding your order. Whilst your order was delivered within the advised timeframe, we completely understand your frustration regarding the lack of response to your email and sincerely apologise. Someone from management has now contacted you directly, so please reply to phoebe@afarley.co.uk so we can assist further. Thank you for your feedback and once again, apologies for the experience.

Posted 2 months ago

“I ordered my items which took much longer then expected it says two days to five day but I had to email them which I was given wrong information then I had a chat with their chat box which did sort for me my order arrived with in 48 hours. I do understand that product can be delayed arriving at the sellers so they can get the order out only thing is please just tell the customer.”

Helpful Report

Posted 2 months ago

We are very sorry to hear that your order took longer than expected and that communication was not clear throughout the process. This is not the level of service we strive to provide and we completely understand your frustration, especially as you had to chase this yourself. I can see that someone from the team has been in touch with you via email regarding this matter. If possible, please could you reply directly to phoebe@afarley.co.uk so we can assist you further and hopefully resolve this for you. Once again, our sincere apologies.

Posted 2 months ago

“A long wait for boots that should of been delivered in 3 days ended up been 3 weeks with no real updates of when they would arrive, AI chat response was better than the actual email sent lacking in grammar with no real update, poor service. Would not use you again”

Helpful Report

Posted 3 months ago

“this was a disappointing purchase. I ordered a pair of beige Meyer Roma trousers but the product that arrived was a far darker colour than that shown in the photograph. So I have returned it”

Helpful Report

Posted 3 months ago

“Waited such a long time for the item to be delivered … it was too late for the event O wanted it for. In this day and age it is unacceptable to wait so long when most companies do next day delivery. Customer service are responsive but it’s not much use without the goods”

Helpful Report

Posted 3 months ago

“I ordered a pair of boots on 1st April and never received them until 14th April and I was disappointed with the delivery time! They were only dispatched on 13th April so why could they have not been dispatched earlier 🤔 Was planning on making other purchases but I’ll give it a miss! Sort your house out as you’ve just lost my custom.”

Helpful Report

Posted 3 months ago

“Hard to write a review,,,.very disappointed with my purchase but probably my own fault. Delivery very delayed as my choice was sold out but didn't hear this straight away. It took a long time to finally receive the puppy gift, puppy now needs a larger item. On line shopping isn't slways as expected,but again my fault.”

Helpful Report

Posted 4 months ago

“Order Number 222805 placed and confirmd by you on Monday 23 February, and then complete silence until I contacted you on Wednesday 4 March and pointed out that the 4-7 days free delivery timescale had expired. To a casual observer it might look as though you had mislaid the order... Full marks for promptly finding it again, and the flurry of emails that followed, but next time I'll be ordering from a supplier who doesn't have me anxiously checking my phone dozens of times for progress information, and waiting seven days plus a weekend for the goods to arrive, only after chasing up the order. Or a shop, even, if I can find one. How easy it was to just call into Mr French's in Stratford upon Avon (now an ice cream parlour) and walk out of the store with the trousers a few minutes later. This tedious, time-consuming and remote online ordering is progress, is it?”

Helpful Report

Posted 5 months ago

“Ordered an item on the 12th of February with 3-5working day delivery. Chased item up as hadn't had a dispatch notice. Had to chase it again in the 20th to which I got a response there has been warehouse issues ( no notification of this until I reached out) to which my item was soon dispatched and arrived the next day. They refunded my postage costs. After further reading online this seems to be a common issue with this shop.”

Helpful Report

Posted 5 months ago

“A Farley has a very impressive and comprehensive website. However for items ordered their delivery process takes at least a week longer than other similar online retailers. I also find their delivery packaging quite flimsy and given that one of my last items seems to be faulty and arrived without operating instructions i am struggling to find out how to return the item (other retailers seem to provide documentation in the delivery package for potentail returns). So before concluding i need to see how the return process pans out - i am not feeling too confident based on experience to date.”

Helpful Report

Posted 5 months ago

“I've worn the boots twice and find the uncomfortable and 1 boot the leather has crincled.”

Helpful Report

Posted 5 months ago

“Poor customer service . Didn’t receive item . Delivered to incorrect address . Told I need to wait 10days before a resolution can be made even after I have requested a refund instead of a replacement .”

Helpful Report

Posted 6 months ago

“Sent wrong size boots before Christmas. Has required repeated follow up to resolve. Hoping to receive correct size as originally ordered in the next few days”

Helpful Report

Posted 7 months ago

“Disappointed- late delivery and scratched. The last package from an order on the 10th Dec arrived on 29th Dec after Christmas so too late for a present. In addition whilst it doesn’t appear damaged- there are small scratches on the Yeti rambler which I’m surprised at given the expense and as it was very well wrapped for transit suggests it was packaged with scratches.”

Helpful Report

Posted 7 months ago

“Waited a long time for this item even after paying extra for quicker delivery. Item itself (shooting coat) was amazing but was 2 sizes too big even though I’d ordered correct size. I’ve returned item and hoping when I order the smaller size that it fits better”

Helpful Report

Posted 7 months ago

“Communication was very poor. Order placed on 11/12. 18/12 we were informed an item could no longer be supplied. No dispatch date given for remaining items. Took 45 minutes to get through on the phone. Item eventually arrived on Christmas Eve.”

Helpful Report

Posted 7 months ago

A Farley Country Attire is rated 4.4 based on 5,413 reviews