A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.39

4.4 Rating 4,246 Reviews

82 %

of reviewers recommend A Farley Country Attire

4.4

Based on 4,246 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

Write Your review

Tell us how A Farley Country Attire made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

A Farley Country Attire 5 star review on 5th October 2025

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good quality shoes which I bought. Cannot fault those. But I ordered on 4/11/25 and they were not delivered until 17/11/25. Turns out they were not in stock when I ordered and I only found this out after I had to contact them to find out what was happening with my delivery. These were bought for a function I was attending on the 15th but did not arrive in time. I had to run about last minute buy another pair of shoes to be able to attend my function. So if you’re ordering anything I would contact to make sure whatever it is, is actually in stock. Only giving 2 stars due to being let down”

Helpful Report

Posted 3 days ago

“Easy to order but unfortunately disappointed with the boots, come up way to big and not sure how waterproof they are. For £204.00 i expected better quality.”

Helpful Report

Posted 2 weeks ago

Thank you for your feedback, Mr Davies. We're really sorry to hear the boots didn’t meet your expectations — that’s certainly not the experience we want for our customers. If you’d like, our team would be happy to help arrange an exchange or return for a better fit, or discuss any concerns about the quality. Please don’t hesitate to get in touch so we can make this right for you 😊 Kind regards, A Farley Country Attire.

Posted 2 weeks ago

“Item did not arrive no fault of the seller but is probably due to Royal Mail contact with company has been good but I’m still waiting for a replacement or refund for an expensive item. Unfortunately I’ve had to purchase elsewhere well this gets sorted as it was for a gift. I’m looking to contact company again this week to resolve this problem.”

Helpful Report

Posted 2 weeks ago

Thank you for your feedback. We're so sorry to hear your order hasn’t arrived — we completely understand how disappointing that must be, especially when it was meant as a gift. We’re glad to hear our team have been in contact, and we’ll make sure this is followed up so your replacement or refund can be resolved as quickly as possible 😊 Kind regards, A Farley Country Attire.

Posted 2 weeks ago

“Not reserved items delivered is poor service”

Helpful Report

Posted 1 month ago

“Sorry unable to review as I ordered it on behalf of someone else but I would say very poor packaging for something that cost £90”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your feedback. We're sorry to hear you were disappointed with the packaging — that’s certainly not the impression we want to give. Our belts are normally bubble wrapped and placed in an outer packaging bag for protection, but we’ll certainly review this with our warehouse team to see how we can improve. We really appreciate your feedback 😊 Kind regards, A Farley Country Attire.

Posted 1 month ago

“I waited well in excess of the quoted delivery date for my order to be dispatched. I queried a number of times on live chat as to why it had not been processed. I tried to telephone but no one answered. Eventually I got hold of someone and my order was sent the next day. No explanation of why the delay had occurred. I won’t order again which is a pity as I want the matching jacket”

Helpful Report

Posted 1 month ago

“All good apart from returns process. Takes weeks for refund to be processed..”

Helpful Report

Posted 1 month ago

Thank you for your feedback — we're glad you were otherwise happy with your experience. We're sorry to hear the refund process took longer than expected; we’ll certainly take your comments on board as we continue working to make returns quicker and smoother in the future 😊 Kind regards, A Farley Country Attire.

Posted 1 month ago

“Not very impressed. I initially rang up to inform A Farley that the Ariat boots I had purchased from them neneeded returning as the zip had broken. I was assured that a postage paid container would be sent to me for me to use to return the boots. This was a few weeks ago and dispite emailing A Farley it has still not arrived. At the same time I bought a coat and a replacement pair of boots, which took 10 days to arrive. I needed to telephone to place the order as the web site kept mis calculating my loyality points . The person I spoke to also made a mistake in calculating the discount and did not really seem to know what they were doing. I will email again to hopefully receive return postage for the broken boots, which will be over 3 weeks from first requesting.”

Helpful Report

Posted 1 month ago

“i ordered a black polo shirt rm williams and i got the “express delivery within four working days” and i ordered it 2nd of july. and i didn’t receive the shirt for 2 weeks later i think this is a joke and i payed and exact €18 for that shipping!”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your feedback with us. I am truly sorry for the delay you experienced with your order and completely understand how frustrating this must have been, especially after selecting express shipping. Unfortunately, once parcels enter customs in Ireland, we have no control over how long they are held, and I appreciate how disappointing this can be when you are expecting a faster delivery. That said, your experience certainly does not reflect the high standards of service we strive to provide, and I’m grateful that you’ve brought this to our attention. We will be reviewing this matter carefully to see how we can help prevent similar delays in the future. Thank you again for your patience and understanding — we truly value your custom and hope you will give us another opportunity to provide you with the smooth service you should always expect from us. Kind regards, A Farley Country Attire

Posted 1 month ago

“I ordered a golf bag they said they would deliver this on a 3 to 5 working days on there website ,i waited more than 5 days before i had to phone customer services ,the lady was really nice ,she emailed me back to aplogize for the wait and said the warehouse was waiting on order coming in ,i did recieve the bag a couple of days later ,and was promised a good will gesture something regarding gold ,never recieved nothing rarding this ,they asked if I would like money of my next purchase or a good will gesture ,still waiting on it ,very little communication regarding product ,but would still recommend them”

Helpful Report

Posted 2 months ago

“Brands offered are excellent ,found what I was looking for! Customer service enquiry on delivery had no response at all. Delivery was nearly 2 weeks so wouldn't use again !”

Helpful Report

Posted 2 months ago

“First order of Barker shoes arrived in 2 days, second order not dispatched even 6 days leter! Will look to alternative supplier in future”

Helpful Report

Posted 3 months ago

“Ordered on the 24th of July for my birthday , the web site said 5 working days for delivery . I then received email stating a week delay on sending out .Email sent to ask where my order was . Received reply saying now 21 st of August so if ordering make sure you order well in advance .”

Helpful Report

Posted 3 months ago

“Very disappointed, ordered clothes for my partners birthday and still not delivered, now 12days later and missed his birthday!”

Helpful Report

Posted 3 months ago

“Farleys….. please don’t take orders if you don’t have it in stock . I could have ordered it from somewhere else just like you did after you’d taken my payment . 2 weeks for trousers to arrive is not good .”

Helpful Report

Posted 3 months ago

“Disappointed with footwear. Right boot significantly wider than left boot which was clearly visible when looking at them as a pair. Very poor fit, unable to walk without foot sliding about in the boot. Very unhappy at being charged 3 times more the cost of return postage dictated by the seller”

Helpful Report

Posted 3 months ago

“I ordered two YETI boxes from A Farley Country Attire well in advance, two weeks before I needed them, and selected the 2 to 5 day delivery option. I received my confirmation email and then nothing. After 5 days of silence, I called and was told dispatch should happen soon and I’d get them the day after, and to expect an email shortly. That didn’t happen. I chased again, was told someone would investigate and call me back, but no one did. When I rang back later that day, I was finally told the items were out of stock and I should have received an email, which I never did. They had apparently just reordered them and said they’d arrive in a few days and be dispatched straight after. To be fair, that part did happen and the boxes arrived the day before I needed them. The items themselves were exactly as expected and well packaged, and every person I spoke to on the phone was friendly and polite. But overall, the experience was frustrating and stressful, especially for a high-value order. I’d seen mixed reviews about delivery delays but gave them a go anyway. I regret that now and would be cautious about ordering again unless there is no time pressure.”

Helpful Report

Posted 4 months ago

“Placed an order for 3 items, money was taken the following day (fine, fully expected that) but after 11 days i still hadnt had an email telling me my order had been shipped. Had to ring them, they came back several hours later, that there had been an issue, and the order hadnt been processed, they would get it despatched the following day. i just wonder if i hadnt chased at what point would someone have realised? This isnt the only time i have had delivery issues with A.Farley, website is good, products good but delivery process seems to let them down.”

Helpful Report

Posted 4 months ago

Thank you for your honest review, and we’re truly sorry to hear about the issues you’ve experienced—not just with this order, but in the past as well. While your order was placed on a 4–7 working day delivery timeframe and the shoes were delivered within that window, we acknowledge that the remaining items arrived a day late. More importantly, we understand your frustration at having to chase for an update, and we sincerely apologise for the inconvenience and lack of communication. You absolutely deserve better service, and we're sorry we've let you down again. Our Customer Service Team Leader, Phoebe, has reached out to you directly—if you could kindly email her at phoebe@afarley.co.uk, she’ll do her utmost to put this right. Kind regards, A Farley Country Attire

Posted 4 months ago

“Customer service is Poor. Items ordered were out of stock but I wasn’t informed until 4 days after placing the order. They said they emailed but they hadn’t. Cancelled out of stock item and ordered from another website and received next day. Had to wait a further 4 days for the remainder of my order from A Farley. And the ‘out of stock’ boots are still showing online as available!”

Helpful Report

Posted 5 months ago

Thank you for taking the time to leave a review. I'm really sorry to hear about the delay in letting you know the item was out of stock and the frustration this caused. I can confirm Emmie has been in touch to help get this resolved, and if you’re able to get back to her on emmie@afarley.co.uk that would be great. We’re reviewing our stock system and internal processes to prevent this from happening again. Your feedback is appreciated, and I’m sorry we let you down on this occasion. Kind regards, A Farley Country Attire 🙂

Posted 5 months ago

“Awaiting replacement goods DPD received returned goods 9/06.”

Helpful Report

Posted 5 months ago

Thank you for your review. We can see your return was received on 09/06 — if you’re still waiting on your replacement, please get in touch with us on 01164105440 or email us, and we’ll look into this as a priority for you 😊 Kind regards, A Farley Country Attire.

Posted 5 months ago

A Farley Country Attire is rated 4.4 based on 4,246 reviews