A Farley Country Attire Reviews

Name: A Farley Country Attire
Address: 77 Harborough Road (A6), Kibworth,, Leicestershire
Rating: 4.39

4.4 Rating 4,239 Reviews

82 %

of reviewers recommend A Farley Country Attire

4.4

Based on 4,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0116 2792211

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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A Farley Country Attire 5 star review on 5th October 2025

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Shoes arrived later than expected, but happy with the shoes. Good price and would return again Thanks team.”

Helpful Report

Posted 3 days ago

ChatGPT said: Thank you so much for your review! 😊 We’re sorry your shoes arrived a later than expected, but we’re really pleased to hear you’re happy with them and felt they were good value. It means a lot to know you’d return again! Thank you from all of us here at the team. Kind regards, A Farley Country Attire.

Posted 1 day ago

“Item was perfect! But, the shipping was very slow, I tried to make contact and could not get through to given email to make contact which is disappointing.”

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Posted 6 days ago

Thank you for your review! We're really glad to hear the item was perfect, but we're very sorry the shipping was slow and that you struggled to get through to us — that’s not the experience we want for our customers. If you ever need help in the future, please don’t hesitate to try again — we’re always here and happy to assist 😊 Kind regards, A Farley Country Attire.

Posted 13 hours ago

“A good price & Super quick delivery, unfortunately a size to large I would have returned for smaller size if returns were free”

Helpful Report

Posted 1 week ago

Thank you for your feedback! We’re really pleased to hear you were happy with the price and our speedy delivery 😊 We’re sorry to hear the size wasn’t quite right this time. We do offer exchanges and returns, and we’re always working to keep these as fair and simple as possible. Kind regards, A Farley Country Attire.

Posted 1 week ago

“Description of boots was misleading, a video showed a different fastening to what I actually received. Other than that postage was swift, returns expensive.”

Helpful Report

Posted 1 week ago

Thank you for your feedback. We're sorry to hear the product video caused confusion and that the return costs were disappointing. We’ll review the listing to ensure the description and imagery are accurate — thank you for bringing this to our attention 😊 Kind regards, A Farley Country Attire.

Posted 1 week ago

“Although ordering on the website was very straightforward, I was somewhat disappointed with the lengthy delivery time for the product that I ordered. The terms did state 4-7 days delivery, however this is pretty standard on all retail websites, and despatch and delivery are generally much quicker than stated. When I chased the order I was advised that the product had been out of stock, so was a restock order. Unfortunately I wasn't advised of this and at the same time I was told that processing was slower as this was a family business. Not sure that's a great explanation for the length of time taken - surely being a family business things can be done much quicker than in larger, less wieldy organisations?”

Helpful Report

Posted 1 week ago

Thank you for taking the time to share your feedback. I’m really sorry to hear that your order took longer than expected to arrive and that you weren’t informed it was being restocked — that certainly isn’t the level of communication we aim to provide. We truly value your understanding and will use your comments to help improve how we update customers about stock and dispatch times in the future 😊 Kind regards, A Farley Country Attire.

Posted 1 week ago

“The only minor issue I ordered a pair of Harkila shorts socks and long socks turned up but the item was fine, delivery time on first item was good but had to wait for a while for the second item”

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Posted 1 week ago

Thank you for your feedback! We're glad to hear you’re happy with your items overall, though we’re sorry to hear there was a mix-up with the sock length and a delay on your second delivery. We really appreciate your patience and understanding while we sorted that out 😊 Kind regards, A Farley Country Attire.

Posted 1 week ago

“I order a pair of Meyer chinos. It took 7 working days for the order to be fulfilled and then when I received them they were not as shown on the web site. I notified Farley and they sent me an apology and a free returns label and was told it could take up to 10 days for the refund to be made. I think the time it takes to fulfil the original order and the subsequent refund is excessive. It is also disappoiunting that the web site is not up to date with what is actually available.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to share your feedback. I’m really sorry to hear about the delay with your order and the disappointment regarding the item not matching the website image. We completely understand how frustrating this must have been. Your comments have been shared with our team so we can improve both our website accuracy and turnaround times for refunds in future. We truly appreciate your patience and understanding 😊 Kind regards, A Farley Country Attire.

Posted 1 week ago

“I would prefer to write a review once order complete. A week taken before goods despatched only to discover, upon delivery, that wrong sized shoes were in correct sized box. Office were very quick to send QR code collection note but now waiting for correct sized shoes. I look forward to buying again and trust this was an isolated incidence. Thank you.”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to share your feedback. We're so sorry for the mix-up with your order — that’s certainly not the experience we want for our customers. We're glad our team were able to respond quickly, and we hope your correct pair arrives with you very soon. We truly appreciate your understanding and look forward to getting everything sorted for you 😊 Kind regards, A Farley Country Attire.

Posted 2 weeks ago

“The shoes were exactly as expected but too large. You advertise free delivery and return but fail to say that if they are returned you have to pay for both delivery and return. A slight misleading methinks.”

Helpful Report

Posted 2 weeks ago

Thank you for your feedback. We're really glad to hear you were happy with the shoes, though we're sorry to hear you felt misled about delivery and return costs. We do advertise free delivery, which applies to orders over a certain amount, but returns are at the customer’s expense. This helps provide additional cover should there be any issue in transit and protects you from potential loss of goods. We appreciate you sharing this — it helps us make our policies clearer moving forward 😊 Kind regards, A Farley Country Attire.

Posted 2 weeks ago

“Long delivery time and one item not in stock but not shown as not in stock when ordering”

Helpful Report

Posted 2 weeks ago

Thank you for your feedback. We're sorry your delivery took longer than expected and that an item showed as available when it wasn’t — we completely understand how frustrating that can be. We’ll review this with our stock team to help prevent it happening again in future 😊 Kind regards, A Farley Country Attire.

Posted 2 weeks ago

“I wasn’t very happy with the way the item arrived it wasn’t in a separate bag very creased up and not folded when put in the packaging I even doubled checked it to see if it was a new item”

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Posted 3 weeks ago

“Twelve months ago I would have given them 5 stars, but their service has 'slipped' and their Customer Service Department is a totally unreliable joke. When contacted, they will tell you what they think you want to hear, rather than the real situation with your order, or enquiry.”

Helpful Report

Posted 1 month ago

I do apologise for the issues you may have faced, and I completely understand your frustration. I’ve had a look into your previous orders for the Bruhl trousers and can see my colleague was looking into this for you, and it appears the matter was sorted? If there’s anything still outstanding or any further concerns, please don’t hesitate to get in touch with our Customer Service Manager, Emmie, at emmie@afarley.co.uk — she’ll be more than happy to resolve this for you! 😊 Kind regards, A Farley Country Attire.

Posted 1 month ago

“I had to wait longer than I expected for delivery. For the price it's OK.”

Helpful Report

Posted 1 month ago

Thank you for your review! We’re sorry to hear your delivery took longer than expected, but we’re glad you’re happy with your purchase overall. Your feedback is appreciated and helps us improve. 😊 Kind regards, A Farley Country Attire.

Posted 1 month ago

“Late in sending boots only when reminded. Then when boots arrived massive bkack nark on the front iff them currently being replaced ( I hope)”

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Posted 1 month ago

“The wellies are ok but not the best. Feels like I can feel the ground when I’m walking. The tops strangely wrinkle around my legs. I wouldn’t buy them again.”

Helpful Report

Posted 1 month ago

Thank you for your honest feedback — we’re sorry to hear the wellies didn’t meet your expectations. Comfort and fit can vary between styles, so if you’d like, our team would be happy to help you find an alternative pair that offers better support and comfort for you. Please don’t hesitate to get in touch with us 😊 Kind regards, A Farley Country Attire.

Posted 1 month ago

“Correct product arrived eventually a couple of weeks after buying and I had to pay a significant sum in customs to get them into Ireland, which hadn’t been clearly pointed out. Won’t be buying from them again. The post in Ireland was quick but they took a long time to process and dispatch the order.”

Helpful Report

Posted 1 month ago

We’re really sorry to hear about your experience and the unexpected customs fees. Unfortunately, orders to Ireland are subject to import charges since Brexit, but we appreciate your feedback and will review our checkout information to make this clearer. We’re also sorry for the delay in dispatch and will look into what caused this. Thank you for taking the time to share your thoughts. Kind regards, A Farley Country Attire.

Posted 1 month ago

“Slow delivery on items unfortunately took the shine off what seemed like a good experience. Loyalty points are a great addition but left disappointed with the late delivery as I needed the item in the advertised timescale so had to source alternative product elsewhere.”

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Posted 1 month ago

“I thought I had found a good retailer stocking some brands I like with my sizes available; and your people at the end of the phone were very courteous and took off the VAT as I don’t live on the mainland, however, your shipping times are hopeless - over 2 weeks! I made a second order 2 weeks ago thinking I’d receive my clothes in time for a holiday this week and I don’t believe they’ve even been shipped yet. I’ve now got to go to M&S to buy a load of T-shirts! This needs sorting”

Helpful Report

Posted 1 month ago

“Customer service sorted out problem with my order.”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to leave us a review 🙂 We're really pleased to hear that our customer service team were able to get everything sorted with your order. We understand how frustrating it can be when something doesn’t go quite right the first time, so it’s lovely to know that the team’s efforts helped resolve things quickly for you. Your feedback means a lot to us and will be passed on to the team so they know their hard work made a positive difference. We hope you continue to enjoy shopping with us, and if you ever need any further assistance in the future, please don’t hesitate to reach out — we’re always happy to help. Kind regards, A Farley Country Attire.

Posted 1 month ago

“I ordered the ARIAT skyline mid H20 walking boots, the hogs of Fife fleece and the hogs walking socks the items them selves are absolutely fantastic especially the boots they are the most comfortable things I've probably ever worn, that's the good bit unfortunately the delivery time was 13 days from order to received which I was not impressed at even if you had an issue with items being delivered to yourself the least you can do is keep me informed personally I think 13 days is excessive”

Helpful Report

Posted 1 month ago

Thank you very much for your honest feedback. We’re so pleased to hear you’re delighted with your new boots, fleece and socks – the Skylines really are a fantastic choice 🙂 We’re truly sorry though for the long wait and lack of updates regarding your order. You’re absolutely right that we should have kept you better informed, and we’ll take this on board to improve communication going forward. Kind regards, A Farley Country Attire.

Posted 1 month ago

A Farley Country Attire is rated 4.4 based on 4,239 reviews