Initially I was impressed by the service. I wanted a william lockie jersey as I know the good quality of the product. I live in france and can't find them here. The package arrived very quickly but I had to pay 37 euros customs and ups costs. The jersey was too small so I sent it back. A further 20 euros. So far 57 euros spent on a jersey costing 90gbp. So far no offer of assistance. One other point, I intially I asked what size equates to xl jersey I bought in the william lockie shop in hawick. I was told that the sizes were shown on there site. Not so. The only thing I saw was a chart in inches. Not much help for people in Europe. Who deals in inches any more. As we all know how to convert these measurements. When it comes to clothing it never works. All in all, if you live in Europe do not buy from this company. I've lost 50 euros and have nothing to show for it. Not happy at all.