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A Farley Country Attire Reviews

4.4 Rating 5,662 Reviews
83 %
of reviewers recommend A Farley Country Attire
4.4
Based on 5,662 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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“I did not receive my order until 8 days after I ordered it despite having to pay £3.95 for delivery of my purchase . I also had to ring the company to enquire about my order before it was even sent out . After writing the above review , Holly from the company rang me to apologise and informed me that there had been a mix up with my order . She also graciously refunded my delivery costs and also sent me a £10 voucher . Thank you , Holly , for making the effort to contact me and address my minor concerns , it was very much appreciated .”
Helpful Report
Posted 4 years ago
Thank you for your review. We are sorry to hear your order was slightly over the advised time frame. We can see you have been in contact with our customer service manager who has refunded your delivery charge and explained why your order was late. Apologies once again for any inconvenience this may have caused. Kind regards A Farley Country Attire
Posted 4 years ago
“To who it may concern, I received my order of a pair of cherry red Barker boots and they are excellent along with the shoe horns. I already have a brown pair and they are comfortable to wear. The price I paid along with the horns is great value. Thanks to all the team at A Farley and I will definitely purchase from you again in the future, Regards Charles Griffith.”
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Posted 4 years ago
“Boots took 10 days to arrive despite stating I could get them next day delivery. I get the impression they don’t have a lot of stock and just order certain stock as orders come in. Also had to pay to return the boots as they don’t do prepaid returns. And still waiting for my refund.”
Helpful Report
Posted 4 years ago
Thank you for your review. We can see our customer service manager has been in contact with you in regards to the issues with your order. We can also see your order was refunded today for the returned item. Sorry for any inconvenience caused once again. Kind regards, A Farley Country Attire
Posted 4 years ago
“I ordered a pair of boots with a faulty buckle and I was told the popper did not do up. I’m fact the popper didn’t undo so the zip could not be used. I then had to pay to return them which I was not happy about. I won’t be ordering from you again.”
Helpful Report
Posted 4 years ago
Thank you for your review. We are sorry to hear there was an issue with your boots. Our customer service manager Holly has tried to contact you via your contact details but unfortunately has not been able to get hold of you. If we could kindly ask you to get back into contact with Holly by emailing Holly@afarley.co.uk it would be appreciated. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 4 years ago
“Have only been a few walks all good so far. Dry,comfortable feet. As some other reviews say size a bit large- easily fixed with thicker socks, definitely thumbs up from me. Delivery fast and efficient, notified when due.”
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Posted 4 years ago
“Very swift service, very easy to deal with. Ordered wellington boots for my daughter.”
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Posted 4 years ago
“Fantastic service. Large variety of top quality brand's. Knowledgeable staff.”
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Posted 4 years ago
“Excellent craftsmanship, definitely would make an additional purchase from this company”
Helpful Report
Posted 4 years ago
“second purchase problems both times with supply of goods.”
Helpful Report
Posted 4 years ago
Thank you for your review. We can see all your order have been received, but are sorry to hear you have had issues with 2 of your orders. We can see our customer service manager Holly has been in contact in regards to the problems you experienced with your orders. Apologies for any inconvenience this may have caused. Kind regards A Farley Country Attire
Posted 4 years ago
“Prompt service and great price”
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Posted 4 years ago
“LOVE my new walking boots which arrived in good time so that I could climb Mount Snowdon at the weekend! ARIAT Skyline Summit GTX Walking Boots - Womens - Acorn Brown size 6 - perfect fit and quite possibly the most comfortable walking boots I could buy. Delivered within 2 days of purchase, thank you ☺”
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Posted 4 years ago
“The boots are beautiful, let’s face it. But for the life of me I couldn’t get them on…I couldn’t get my heel into the boot which considering the boot was 1.5sizes too big for me… how is that even possible? Delivery was super fast from A Farley, but some confusion with the return (website says one thing, returns info in package says another) but it all got sorted. So yeah, back to the drawing board to find some decent boots!”
Helpful Report
Posted 4 years ago
“Am very disappointed with my online shopping experience with this company. Communications is my issue. I ordered an item on standard delivery. After 5 days of ordering I emailed and was reassured I would receive order by 30 Sept. The 29 Sept came and I still hadn't been advised of dispatch. I phoned and I spoke to a very helpful customer service advisor and after looking into it advised there was a delay in getting my order in stock, she apologised and said should have been advised of the delay. I received my order eventually this Monday 1 Oct of which I am happy. Poor customer service let me down. I did not expect to wait 11 days. And what was more annoying is that no one could be bothered to advise me of a delay.”
Helpful Report
Posted 4 years ago
Thank you for your review and for kindly placing an order with A Farley. Sorry to hear you had issues with your ordering arriving. Our customer service manager Holly has tried to contact you via phone and email. If we could kindly ask you to either get back to her by email holly@afarley.co.uk or call 01164105440. Kind regards, A Farley Country Attire
Posted 4 years ago
“Customer service act v fast.”
Helpful Report
Posted 4 years ago
Thank you for your review. Sorry to hear you have had an issue with your order. We can see you spoke to our customer service team who arranged for a replacement pair of Ariat boots to be sent along with the water bottle. Kind regards A Farley Country Attire
Posted 4 years ago
“A bit disappointed overall as order to delivery took 11 days. DPD advised delivery on Friday 30th but actually delivered on Monday 3rd and the Meyer Trousers which were excellent quality were too tight around the calf and had to be returned. I wish there was an option for a wider leg trouser as not all men have skinny legs.”
Helpful Report
Posted 4 years ago
Thank you for your review and for kindly placing an order with A Farley. We are sorry to hear your order was delayed due to a delayed restocking delivery. We can see you were advised this after your order was placed via live chat. We have had a look into the DPD tracking for your order and can your local DPD depot had some issues in your area on Friday 30th. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 4 years ago
“Excellent service even called to double check the size”
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Posted 4 years ago
“I like the Meyer range of trousers and you offer an excellent service with good promotions available.”
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Posted 4 years ago
“Very easy to order , shoes fit perfect as they also provide half sizes . Called customer service answered my call quickly and spoke to a very polite helpful person . I’ve used Farley before as the quality is of the highest grade . Would recommend to anyone you won’t be disappointed.”
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Posted 4 years ago
“Very happy with my purchase, the item was delivered on time and offered at a good price.”
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Posted 4 years ago
“Very friendly staff when I need help .”
Helpful Report
Posted 4 years ago
A Farley Country Attire is rated 4.4 based on 5,662 reviews