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A Farley Country Attire Reviews

4.4 Rating 5,662 Reviews
83 %
of reviewers recommend A Farley Country Attire
4.4
Based on 5,662 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

Write Your review

“Good Website, easy ordering, quality item. I did have to phone because I hadn't received a delivery update and the lady I spoke to was extremely helpful and answered my query straight away, they were just waiting for a re-stock on the item and it did still arrive within the given delivery time scale. Would definitely order from A Farley again.”
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Posted 4 years ago
“I got what I ordered in the time frame as promised and the product was excellent. What more is there to say”
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Posted 4 years ago
“Good quality product”
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Posted 4 years ago
“Products great! Delivery slow and over 5 days”
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Posted 4 years ago
“Great ariat boots very comfortable”
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Posted 4 years ago
“Great products & service. Bought from them a few times now. Really happy”
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Posted 4 years ago
“I had to phone to make further enquiries about my order. I found the staff very helpful both times I phoned. Such a pleasant change to deal with a person rather than a machine, who was then able to answer questions and sort out the changed order. You kept me well informed about delivery. Definitely worth 5 stars!”
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Posted 4 years ago
“Despite delay in delivery customer service solved the issue and am happy with all my purchases Thank you!”
Helpful Report
Posted 4 years ago
Thank you for your review and for placing an order with A Farley. We can see you have spoken to our customer service manager who has resolved your issue for you. Sorry for any inconvenience caused. Kind regards A Farley Country Attire
Posted 4 years ago
“A genuinely lovely shopping experience where customer service has been well considered. Competitive pricing makes for happy purchasing & a returns label included in the package is so helpful in the event if needing to. That In itself is reassuring. I swear some companies have policies that are engineered to make just that, difficult for the average busy person. Thank you Farley for a great attitude to promoting good business practices that encourage a return custom 👌❤️”
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Posted 4 years ago
“Absolutely fantastic. Great product. Excellent service.”
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Posted 4 years ago
“Seamless ordering process and fast delivery. Very happy with the merchandise and service.”
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Posted 4 years ago
“Replacement Le Chateau wellingtons for ones that have now outlived their life .”
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Posted 4 years ago
“When purchasing the shoes it said would be delivered in 5-7 working days. Had still not heard anything after 4 days that the order had even processed so called and was told the would definitely be with us by the middle of the following week. They eventually turned up on the Friday of the following week (9 working days after ordering) a day after we’d already left for holiday (the holiday id ordered them for). If I was told when I called that they would be delayed I could have ordered a replacement from elsewhere. Since writing initial review a member of their team quickly contacted me to apologise and offer a compensatory voucher if I were to shop with them again. Extremely well handled.”
Helpful Report
Posted 4 years ago
Thank you for your review and for kindly placing an order with A Farley. We are so sorry to hear your order arrived late. I can our customer service manager Holly has been in contact with you and resolved your issue. Sorry for any inconvenience this may have caused. Kind regards A Farley Country Attire
Posted 4 years ago
“Great service once a hiccup had been ironed out. Communication had been an issue but turns out it was a computer error that caused it. The company called me to apologise and offered a voucher to use with them for my next purchase. Pleasant to deal with and would use them again for sure. I was given the reason for my delivery being late and it was outwith their control but I was given a legitimate reason and the shipment to them had been delayed”
Helpful Report
Posted 4 years ago
Thank you for your review and for kindly placing an order with A Farley. We can see our customer service manager Holly has since spoken to you in regards to the issues with your order and resolved the issues. Sorry for any inconvenience caused. Kind regards, A Farley Country Attire
Posted 4 years ago
“After some initial confusion the speed with which A Farley dealt with my "complaint" was outstanding and i would certainly recommend them as their customer service is second to none!”
Helpful Report
Posted 4 years ago
Thank you for your review and for kindly placing an order with A Farley. We can see our customer service manager has been in contact in regards to the issue with your order and this has now been resolved. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 4 years ago
“Boots were lovely. Delivery very slow but communication was adequate”
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Posted 4 years ago
“Disappointed that I was able to purchase an item and while waiting for it to be delivered received an email that it was out of stock. Money had already been taken. Was sent an alternative but don't know why it just didn't say out of stock”
Helpful Report
Posted 4 years ago
Thank you for your review. We are very sorry we could not fulfill your order on this occasion and that an alternative was not suitable. Our website has now been updated to reflect the item. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 4 years ago
“It's three and a half weeks since I ordered and still haven't received it. Called them after one week and had to wait 30 minutes before getting through. They ensured it would be shipped right away. It didn't happen. It took another week before it was shipped. Then they provided me with a tracking number that didn't work. At least they could have refunded the shipping cost or sent it express. They only answer every third e-mail. Absolutely the worst customer service ever. Will never ever order from them again. Stay clear!”
Helpful Report
Posted 4 years ago
Thank you for your review and for kindly placing an order with A Farley. Sorry to hear you have not yet received your order. We have had a look into your order and can see you have been in contact with our customer service leader Emmie who provided you with the tracking information for your order that has been dispatched with parcelforce to Norway, sorry to hear you are struggling to get this to work. Parcelforce have advised us they are awaiting custom clearance. Our customer service manager Holly has tried to contact number you via the number provided on your account but unfortunately your mobile phone provided advised calls to this number are not being accepted. For this reason, Holly has also contacted you via email with detailed information in regards to your tracking and customs clearance and how to get this cleared. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 4 years ago
“Ordered the Dubarry boot cleaning set was with me in a day and a half very impressed with speed of dispatch delivery and quality of the product would use Farley again”
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Posted 4 years ago
“The whole experience was painless, and the product I bought, was a very high quality item ( Gillet)”
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Posted 4 years ago
A Farley Country Attire is rated 4.4 based on 5,662 reviews