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A Farley Country Attire Reviews

4.4 Rating 5,662 Reviews
83 %
of reviewers recommend A Farley Country Attire
4.4
Based on 5,662 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

Write Your review

“Best boots I've ever bought! So comfortable and a perfect fit.”
Helpful Report
Posted 4 years ago
“I purchased a pair of RM Williams boots. Despite the boots showing “in stock” and receiving advice that I would receive the boots within 6 days I heard nothing until I called up on day 7. I was then told A Farley was waiting for the boots to “come in”. The boots were dispatched with Next Day service and received on Day 10. A simple, honest communication at the start of the order process could have prevented such a negative shopping experience with A Farley. I also don’t understand why telephone enquiries can’t be handled on the weekend.”
Helpful Report
Posted 4 years ago
Thank you for your review and for kindly placing an order with A Farley. We can see our customer service manager has been in contact this morning in regards to the issues with your order. We are so sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 4 years ago
“Great bit of a problem at first soon sorted out very helpful keeping me updated with phone calls just ordered from them again 👍”
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Posted 4 years ago
“Not many better thanks.”
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Posted 4 years ago
“Very good to deal with”
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Posted 4 years ago
“gorgeous belt.beautifully made.perfeft gift”
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Posted 4 years ago
“Good service , can speak to someone on the phone - difficult to find the returns procedure though Im going to have to email them , bit dissapointing”
Helpful Report
Posted 4 years ago
“Very slow delivery! Ordered on a Friday and although should have been next day delivery, I still hadn't heard anything the following Wednesday. After a follow-up, I received an email the next day to say they were being sent out with no apology or explanation for the delay.”
Helpful Report
Posted 4 years ago
Thank you for your review and for kindly placing an order with A Farley. Our customer service manager has tried to contact you this morning but has not been able to get hold of you. We have had a look into your order and can see your order was placed on an express 3 working day delivery service. One of our customer service advisors also sent you an email to advise that unforunetly your order would be with you a few days after the advised time frame due to a delayed restocking delivery. We are sorry if you did not see this email. Our manager will try to contact you again later today. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 4 years ago
“Very happy with this service but a bit unfortunate my item missed the 3 day delivery service therefore waited longer. However they did offer me a courtesy call to explain.”
Helpful Report
Posted 4 years ago
Thank you for your review and for kindly placing an order with A Farley. We can see our customer service manager has been in contact with you in regards to your issues and resolved this for you. Kind regards, A Farley Country Attire
Posted 4 years ago
“Very fast service and a great range of country related products”
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Posted 4 years ago
“I’m happy with everything. Unfortunately the item I ordered was out of stock so I did wait 3 weeks for it but I was asked if I wished to proceed with the order. Now that I’ve decided my boots I’m very pleased with them”
Helpful Report
Posted 4 years ago
“After bad review I have received call from Holly whom was very understanding and very efficient, I cannot commend Holy enough Thankyou for making customers happy Holly”
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Posted 4 years ago
“As ordered excellent quality delivery as stated by DPD and on time as they stated will use both companies again. Anthony Durrant”
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Posted 4 years ago
“I hadn’t realised when I placed the order that the stock was not in their possession. They had to order from manufacture, which was delayed, before they could despatch to me: Hence the shipment was delayed to me significantly.”
Helpful Report
Posted 4 years ago
“I had to wait 2 weeks for a next day delivery item. I had to call twice to chase up the order, i dont think i would of had the item now”
Helpful Report
Posted 4 years ago
Thank you for kindly placing an order with A Farley and for leaving a review. We have had a look into your order and can see you were contacted when the order was placed to advise we were awaiting a restocking delivery of the item you ordered and you were happy to have an alternative. We apologise it took longer than usual to obtain the alternative. Our customer service manager has tried to contact you but has not been able to get hold of you so far. If we could kindly ask you to get back in contact with Holly on either 01164105440 or email holly@afarley.co.uk. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 4 years ago
“I was really disappointed with the service. My shoes arrive and were too big. I wanted to exchange them so I called the customer service number on three separate occasions and for 20-15 minute each time. On two occasions I was disconnected and one occasion I gave up as I had an appointment to go to. I will never shop again at this store.”
Helpful Report
Posted 4 years ago
Thank you for kindly placing an order with A Farley and for your review. Sorry you have been unable to get through, we are now in our peak period and our phonelines are very busy. Our customer service manager has tried to contact you on the number provided on your order but unforunetly this is a invalid number and has therefore also sent you an email. If we could kindly ask you to get back into contact with our customer service manager Holly at Holly@afarley.co.uk or call 01164105440 your issue will be dealt with immediately. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 4 years ago
“Great shop!”
Helpful Report
Posted 4 years ago
“The delivery took 10 days. My order included payment for 24 hour delivery which was one of the reasons I ordered them as I needed the boots for a trip the following weekend. I was contacted to say 24 hour delivery was no longer possible but I would get the boots within normal delivery ie 3-5 days. The boots finally arrived 10 days late. Communication was poor and I had to call and email for updates”
Helpful Report
Posted 4 years ago
Thank you for your review and for kindly placing an order with A Farley. Our customer service manager has tried to contact you but has not been able to get hold of you so far. We have had a look into your order and can see we unforunetly were awaiting a restocking delivery of the item you have ordered. Whilst we usually receive restocking deliveries every 3 working days this delivery was unfortunately delayed from the supplier due to being in peak period. We are so sorry you were not updated accordingly of the further delay and apologise for any inconvenience this may have caused. Kind regards A Farley Country Attire
Posted 4 years ago
“Website nice and clear very easy to navigate. Super quick delivery!”
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Posted 4 years ago
“Purchased chameau boots. Size as expected, delivery arrived within an acceptable time frame of 9 days since order placement (we are a bit spoilt by amazon fast deliveries ;)..) No issues. thank you very much.”
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Posted 4 years ago
A Farley Country Attire is rated 4.4 based on 5,662 reviews