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A Farley Country Attire Reviews

4.4 Rating 5,635 Reviews
83 %
of reviewers recommend A Farley Country Attire
4.4
Based on 5,635 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read A Farley Country Attire Reviews
Visit Website

Email:

support@afarley.co.uk

Location:

77 Harborough Road (A6), Kibworth,,
77 Harborough Road (A6), Kibworth,
Leicestershire
LE8 0RF

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“Good selection of products.”
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Posted 4 years ago
“Very good after-sales support, and a quality product (Trickers Stow boot) at a fair price. Delivery was slower than expected, however (due to them waiting for re-stocking), but once shipped out delivery arrived the next day via DPD. Overall very good service.”
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Posted 4 years ago
“Excellent service and a great quality product”
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Posted 4 years ago
“Very professional company with a good customer service.”
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Posted 4 years ago
“Seamless quality. Great service.”
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Posted 4 years ago
“Great website and customer service. Unfortunately, my boots, are too big. I'm returning, returns seem to be easy enough. I emailed customer service and had a helpful and friendly reply.”
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Posted 4 years ago
“Very easy to order from, delighted they had half sizes of Ariat boots. Boots are extremely comfy. Overall extremely pleased with my purchase. Will definitely visit again.”
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Posted 4 years ago
“Order was swiftly dealt with and arrived within 5 days. I love the boots. They are exactly as described”
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Posted 4 years ago
“A reliable company to deal with”
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Posted 4 years ago
“Although the goods were of a high quality and the customer service was top notch with me getting 10% back on my order due to the wait time - which is why the ranking is 2* as opposed to 1* - my boots took over a month to deliver which is frankly unacceptable. I will not be buying anything from A. Farley again in the future. I do not believe that had I not chased up my boots would have got to me at all. Thank you, but please get your act together.”
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Posted 4 years ago
Thank you for your review. We are sorry it took so long for you to receive your order. Our customer service manager Holly has tried to contact you via your contact details but has not been able to get hold of you. If you could kindly get back into contact with her via email her on Holly@afarley.co.uk it would be most appreciated. Apologies once again for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 4 years ago
“Bought a pair of walking boots, and arrived promptly and well packaged. Love the boots too!”
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Posted 4 years ago
“Quality service once again from A.Farley Country Attire. Have used on several occasions and never disappoint”
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Posted 4 years ago
“We had a real debarcle with purchasing a pair of boots, which should have taken three days to be dispatched. They weren’t dispatched and a long process of poor communication, failed promises and waiting 20 minutes in a queue on the phone at various times to get information just wasn’t good enough. The staff were friendly and polite (hence two stars not one), but that didn’t get me the product any quicker. It’s really poor to have to be the one persistently chasing you when you are the one with problems your end. I understand there can be delays and problems, but we were promised the boots on three occasions before they actually arrived three weeks late and your communication was one way from us and atrocious. Sorry but we won’t be using you again.”
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Posted 4 years ago
Thank you for your review. We are sorry to hear your order was received late. Our customer service advisor Holly has tried to contact you via your contact details but has not been able to get hold of you. If we could kindly ask you to get back into contact with her by emailing Holly@afarley.co.uk. Sorry once again for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 4 years ago
“I did not receive my order until 8 days after I ordered it despite having to pay £3.95 for delivery of my purchase . I also had to ring the company to enquire about my order before it was even sent out . After writing the above review , Holly from the company rang me to apologise and informed me that there had been a mix up with my order . She also graciously refunded my delivery costs and also sent me a £10 voucher . Thank you , Holly , for making the effort to contact me and address my minor concerns , it was very much appreciated .”
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Posted 4 years ago
Thank you for your review. We are sorry to hear your order was slightly over the advised time frame. We can see you have been in contact with our customer service manager who has refunded your delivery charge and explained why your order was late. Apologies once again for any inconvenience this may have caused. Kind regards A Farley Country Attire
Posted 4 years ago
“To who it may concern, I received my order of a pair of cherry red Barker boots and they are excellent along with the shoe horns. I already have a brown pair and they are comfortable to wear. The price I paid along with the horns is great value. Thanks to all the team at A Farley and I will definitely purchase from you again in the future, Regards Charles Griffith.”
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Posted 4 years ago
“Boots took 10 days to arrive despite stating I could get them next day delivery. I get the impression they don’t have a lot of stock and just order certain stock as orders come in. Also had to pay to return the boots as they don’t do prepaid returns. And still waiting for my refund.”
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Posted 4 years ago
Thank you for your review. We can see our customer service manager has been in contact with you in regards to the issues with your order. We can also see your order was refunded today for the returned item. Sorry for any inconvenience caused once again. Kind regards, A Farley Country Attire
Posted 4 years ago
“I ordered a pair of boots with a faulty buckle and I was told the popper did not do up. I’m fact the popper didn’t undo so the zip could not be used. I then had to pay to return them which I was not happy about. I won’t be ordering from you again.”
Helpful Report
Posted 4 years ago
Thank you for your review. We are sorry to hear there was an issue with your boots. Our customer service manager Holly has tried to contact you via your contact details but unfortunately has not been able to get hold of you. If we could kindly ask you to get back into contact with Holly by emailing Holly@afarley.co.uk it would be appreciated. Sorry for any inconvenience this may have caused. Kind regards, A Farley Country Attire
Posted 4 years ago
“Have only been a few walks all good so far. Dry,comfortable feet. As some other reviews say size a bit large- easily fixed with thicker socks, definitely thumbs up from me. Delivery fast and efficient, notified when due.”
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Posted 4 years ago
“Very swift service, very easy to deal with. Ordered wellington boots for my daughter.”
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Posted 4 years ago
“Fantastic service. Large variety of top quality brand's. Knowledgeable staff.”
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Posted 4 years ago
A Farley Country Attire is rated 4.4 based on 5,635 reviews