“I had no problems with 1st Choice spares. They sourced the part I needed quickly. However, the company they linked me to, were not so good. I paid for part and was told it would be with me in a couple of days. I never received it and after a week I noticed they had refunded me and not told me. Instead of the business vehicle being off the road for a couple of days, it ended being of the road 14 days. All lost income. 1st Choice spares need to review companies it delas with.”
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We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
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Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Utterly useless. I thought I was getting my part only to find eventually they didn't have it. I was waiting long enough.
Now am left in limbo as to where can I find what I'm looking for.”
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Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I ordered the part, the company that was selling the part called me to ask to pay over the phone, even though I had done this via PayPal 2hrs before. That night the transaction was cancelled and refunded.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Amazing great priced parts
Very happy as struggled to find parts for older kia sorrento.
Found on here so quickly ordered and received within days.
Car back on the road brill job”
“Excellent, I had two offers within an hour of requesting a BMW wheel.
Paula at Quarry Motors ensured it was the correct one and I sent a photo to confirm.
Price was right and it came well packaged in a couple of days. Great service, thank you.”
“From start to finish this was ellecent services .
Needed a glove box , sent a request and within a few days the part was sourced. And once I had purchased delivery was very fast and part arrived as explained.
Well done 1st choice
Thanks đź‘Ť”
“Not happy atal was sent wrong part which was for MOT he said it was 2015 proof of part he sent 2013 so car stuck in a garage tried ringing no reply I now have to buy one from eBay and I want my refund please I will be ringing until I receive it did speak to him on the day garage tried to fit after that no response.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Works well it is a shame that the supplier was rubbish with the part that is broken and isn’t suitable for I need it for.
Have tried to contact them but they did not reply.”
Thanks for your recent feedback.
We were sorry to hear that you were experiencing problems with this supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 15/03/2026.
We do need to communicate with both parties in any dispute, and this can take time with some toing and froing. If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“1st Choice spares found a part with Specislist Auto services. I then paid for the part & delivery in full. I waited several days with no acknowledgement of receipt of funds or delivery of part. I called & emailed S.A.S with no response for a week. 1st Choice Spares told me to contact PayPal to rectify the issue. Please be aware that 1st Choice Spares offer no help in disputes.”
Thanks for your recent feedback.
We were sorry to hear that you were experiencing problems with this supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 16/03/2026.
We do need to communicate with both parties in any dispute, and this can take time with some toing and froing. If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
