“After trying for several weeks to find the part I needed for my car 1st choice found it for me and delivered it in two days, so very pleased and would definitely use them again.”
“i havent even received my part still, and i am getting a email asking for a review
the company haven't communicated well at all, have been told its coming today for a week. first they said the courier damaged my engine i asked for a refund and now they saying the cant get hold of the courier but the engine is on the way.
wont be using again”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
The nature of recycled spares is that they are not always available, especially if the part is for a 30 year old vehicle.
If after checking your emails or texts, you do not receive any quotes first time round, it's likely your parts were not available on that day.
With over 150 Breakers nationwide however, between them they are processing literally hundreds of additional vehicles every day.
So if you have not found the parts you need, you can log back into the site and re-send your request automatically.
Customer Care - 1st Choice.
“Great service, fast and efficient.
I found what I needed to get my spare car through it's MOT, ordered it and it arrived next day. Sept on as advertised- A1 condition. 1st Choice would be my immediate 'go to ' choice in the future.”
“The company that supplied part sent it incomplete which did arrive the next day. Contacted them and they said they would send a replacement and they would collect the incomplete one. Waited three days and nothing. Contacted them and they said they tried to contact me ( no missed calls on my phone). They refunded the money. So have to try and find part elsewhere”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
Our records show that 3 other breakers' quotes were issued for this car parts request. Please log in to your account to view the details: https://www.1stchoice.co.uk/login
All the best
Customer Care - 1st Choice.
“1st Choice Spares located a car breaker with my required part in a very short period of time and I purchased that part at a fair price . A good transaction , thank you.”
“First time customer of 1st Choice Spares, after my garage recommended them.Fantastic service, received a good range of offers very quickly and item chosen was as described. Will definitely use again”
“I purchased a gearbox from Bradford Auto Breaker Ltd. which was advertised and confirmed as the MVT model. My mechanic has now installed it, but unfortunately it is not the correct model.
The gearbox is not the MVT model as described.
The installation alone cost me £500, and I am concerned that removing the gearbox will incur significant further costs. This situation is very difficult for me, as I bought the gearbox on the understanding that it was the correct MVT model, which Bradford Auto Breaker Ltd have confirmed.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Ist Choice came to my rescue I had searched the net work. I had used them before and they found what I needed, My rear window on the nearside of my coupe. There were plenty of offside but no nearside, I tried 1st Choice and in seconds they found one. I nearly bought the wrong one in photo supplied then I wasn't sure if i was looking at a 4 door model. I gave 1st choice my reg number and they found the correct parts for me, It was the right price and delived in the time agreed. Also 3 month warranty what a deal.”
