“The people who work with 1st choice are not serious..I pay them their said they have the parts and after 1 week they say we don’t have the parts…tricky guys .. they’re name is Car Motional Ltd”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
The nature of recycled spares is that they are not always available.
If after checking your emails or texts, you do not receive many quotes first time round, it's likely your parts were not available on that day.
With over 150 Breakers nationwide however, between them they are processing literally hundreds of additional vehicles every day.
So if you have not found the parts you need, you can log back into the site and re-send your request automatically.
All the best
Customer Care - 1st Choice.
“Purchased shock Absorber and spring for a Mercedes Benz. Prestige All Parts called me 8am in the morning to tell me they had tge part then harrased me another 5 times until I broyht the part with calls left ring and centre. So I brought the part on Monday morning at 9am. All paid for they promised it would we with me in 2 working days. 5 working days later its still jot arrived. Their courier APC who I've never head of tried to deliver to someone's house when the part was clearly going to a garage. With clear delivery instructions. 1st Choice have been great. But Prestige All Parts are terrible to deal with, rude, harassing with all the cold calls, slamming down phones on you. Absolute bellends, shame they are 200 miles away or I woukd have gone up there directly and delt with them face to face. Shows how rude someone can be on the phone. But when you send the Heavys in they are pussys.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Very smooth process.... perfect match for my vehicle and ordered Friday evening and received Tuesday late morning.. great price and service and will use again
E”
“I bought a full wheel I needed just the alloy but I was sent the wheel as that was only available but then they told me it’s 96 pounds with delivery for a Nissan micra wheel with tyre. As I didn’t have time I said sure but when I received it was bent I am kinda disappointed as the wheel was bent as I was buying one cause the old was bent. 96 pounds for a wheel with bent alloy isn’t right”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“not good at all i ordered a 2015 front bumber and ended up with a 2008 and on top i have to pay an extra £40 for deliver and now getting nowhere with a return or refund”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“brilliant searching for parts for my 23 yr old Hyundai Sonata ,Hancocks were amazing ! cant thank them enough ,its 23yrs old with 35,600 miles on the clock hopefull good for another couple of years x”
“I had no problems with 1st Choice spares. They sourced the part I needed quickly. However, the company they linked me to, were not so good. I paid for part and was told it would be with me in a couple of days. I never received it and after a week I noticed they had refunded me and not told me. Instead of the business vehicle being off the road for a couple of days, it ended being of the road 14 days. All lost income. 1st Choice spares need to review companies it delas with.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Utterly useless. I thought I was getting my part only to find eventually they didn't have it. I was waiting long enough.
Now am left in limbo as to where can I find what I'm looking for.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I ordered the part, the company that was selling the part called me to ask to pay over the phone, even though I had done this via PayPal 2hrs before. That night the transaction was cancelled and refunded.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
