“I had to phone 1st choice seveal times and send pictures of the required part, perhaps inevitably. I was surprised that when I rang them after a longish interval they conrirmed they had soueced the part and it was ready to be sent. Would I still be waiting if I hadn't rung? But all's well that ends well!”
“My request was dealt with speedily and part sent out immediately, the only thing was the electrical connections which I didn’t realise there were several types, but my garage sorted it out and now I have Airconditioning”
“First time using the company. Part arrived promptly and well packaged however..The price given on first contact changed when ordered, then had to contact twice to chase part.
I would use again now as service on contacting the company second time was dealt with efficiently.”
“I would give 1st Choice spares 5 stars every time they are fast and give you a great way to pay safely the only problem I have ever had is with the last order which was for a gearbox we ordered it from from F.C.S. auto and M.O.T. workshop a reconditiond gearbox (ordered and paid for on the 15th June 2026 after quite a few phone calls to them we recieved a tracking order on the 26th June 2026 today is the 29th and FEDEX acording to the tracking number still have not recieved the gearbox to deliver.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I was hassled a bit by the company who contacted me but I bought it when I was certain I needed it. It is what it is, a used windscreen in a tailgate which appears to be correct to me but I won't be sure till the fitting people come.”
“This is a good service to 'locate' used spares.
Recommend improvement area is to share the delivery tracking details so that it is possible to check.
This saves considerable time and admin on both sides as numerous phone calls and/or Emails have to be sent when problems occur with delivery of parts.”
“For the service they provide it brought good results. Sadly however I paid £1300 for an engine 2 weeks ago and I am still pursuing the company for an answer to where it is.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“From start to finish this was ellecent services .
Needed a glove box , sent a request and within a few days the part was sourced. And once I had purchased delivery was very fast and part arrived as explained.
Well done 1st choice
Thanks 👍”
“I got the part i needed at a reasonable price. The sellers, prestige parts, were very good and called me after i sent a message. The offer i accepted was not the first offer i got as that was far too expensive. A good tip is to wait for a few offers.”
