“Our experience with Derby Auto Salvage was very good, there was a slight hitch but was quickly dealt with and everything went smoothly very good service from start to finish always kept in the loop at every point of the purchase.”
“Initial problems after gearbox was damaged slightly resulting in extra mechanics time and cost to rectify but got there in the end.
Niall resolved with conversations with my mechanic and was very helpful throughout so top marks to him.
Porkies regarding delivery/dispatch and none existent tracking caused initial concern but all ended fine.”
“service was very good i was a bit dissapointed to see there was a scuff mark on one of the trims and the only other problem was evri, stayed in all day for the delivery but they did not turn up.”
“Ordered a part from a trader who was suggested unfortunately wrong part was sent and returned.
1stchoce assisted with refund as trader was slow in response
Cannot fault their service”
“You put me in touch ith AAH motor spares and they had the part I needed
It's always a leap of faith dealing with someone for the first time and paying up front but it all worked out ok and the part arrived within a week and fitted.”
“I was looking wiper , linkage and motor for a fiat bravo, i could not locate the part in ireland.
Through first choice spares , I was able to find a number of dealers with the part.
It had been dispatched and cleared customs within a week of order. The part matched the car and the wipers are now working thank God.”
“1st Choice were very good in using their network to get me quotes for a part for my car. The follow-up communication was Excellent
However when I accepted a quote from one of there network the part I paid for was not delivered and my calls were not returned. I am still waiting for a refund”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Dealt with professionally.Chose aws did not reply .Alison Taylor from 1st choice got them to confirm quickly.Will stay with your 4&5** suppliers in future as some of the others did not reply back.
For future reference- it would help if the suppliers WHICH COLOUR of the the external parts they have.
I eventually opted for a red wing mirror which my garage will colour code with my SILVER car.
The part is in very good condition.Hope it works.Godd to have a 3 months guarantee.
Will use you again in future as I also have an old Toyota Celica.
Best wishes,
Ken.”
