“The gearbox had two of the mounting bolts snapped off in the bell housing, a pig of a job drilling them out. The unit was the most expensive of the 3 that I was offered and I chose it because it had a 6 month warrenty. They told me the gearbox had had a minor refurb, bearings etc, but surely if they were doing that they would have noticed the two brocken off bolts.”
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We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“First time using the company. Part arrived promptly and well packaged however..The price given on first contact changed when ordered, then had to contact twice to chase part.
I would use again now as service on contacting the company second time was dealt with efficiently.”
“I was impressed by how quickly emails from different breakers got back to me.I found the correct part ordered Tuesday arrived Thursday very good service.”
“fcs are a horrendous company, they sent wrong part and still not got a replacement, my car needed this for MOT. I am not berating 1st Choice sparess but knock fcs off yr list”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I would give 1st Choice spares 5 stars every time they are fast and give you a great way to pay safely the only problem I have ever had is with the last order which was for a gearbox we ordered it from from F.C.S. auto and M.O.T. workshop a reconditiond gearbox (ordered and paid for on the 15th June 2026 after quite a few phone calls to them we recieved a tracking order on the 26th June 2026 today is the 29th and FEDEX acording to the tracking number still have not recieved the gearbox to deliver.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I had a quick response to my parts request.
I had a concern over the part as other suppliers were offering the wrong part, with a completely different part number!
The supplier called me and sent photos to confirm the part was the one I wanted.
Delivery was quick.”
