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1st Choice Spares Reviews

4.4 Rating 5,866 Reviews
86 %
of reviewers recommend 1st Choice Spares
1st Choice Spares 5 star review on 14th October 2025
Henry Hugh McAuley
1st Choice Spares 5 star review on 9th October 2025
Jarbas Alves Borges
1st Choice Spares 5 star review on 31st August 2025
Andrew Jones
1st Choice Spares 5 star review on 31st August 2025
Andrew Jones
1st Choice Spares 5 star review on 16th August 2025
Tina Reynolds
1st Choice Spares 5 star review on 24th July 2025
Ian Burns
1st Choice Spares 5 star review on 3rd May 2025
Customer
29
Anonymous
Anonymous  // 01/01/2019
I have been using 1st choice for over 15 years but last time I bought 2 driveshafts from a scrap yard called A&C Auto salvage and it was a nightmare they lied to me for for almost 3 weeks I had to call over 10 times and every time I was hearing different stories even when I asked them for a refund when I told them if you can’t send the item then I should be entitled to a refund but instead they told me to go back where you come from and I have all of those recorded as a proof anyway in the end I was really disappointed because the site I have been using for a long time turned out to be full of fake scrap yards and scammers. 1st choice really should look at those who try to sale things on this site.
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Posted 3 hours ago
The piece came on time and it was the right one. All good. Thanks
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Posted 8 hours ago
I ordered an alternator when it arrived a week later it was damaged then took over a week to send return code sent back over 10 days ago still waiting for refund
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Posted 13 hours ago
Hi Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible. All the best Customer Care - 1st Choice.
Posted 13 hours ago
Great service
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Posted 1 day ago
wanted an hand brake button for my electric car recieved a quote for £370 from one place to expencive and then i had another one come through for £100 so i paid for it the supply then told me that they do not have one so asked for my money back it took 2 weeks to get it back steer clear of this company they allow anyone to sell through them
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Posted 1 day ago
Thanks for your recent feedback. We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers. We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible. https://www.1stchoice.co.uk/contact All the best Customer Care - 1st Choice.
Posted 1 day ago
By using 1stChoice I was able to source a difficult part at a great price very easily.
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Posted 1 day ago
Would definitely use 1st Choice again- excellent service. Saved me a lot of hassle ringing round.
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Posted 2 days ago
Was looking for steering wheel switches for my Tucson. 1st choice came up trumps with two locations where I could obtain the part. Ordered, delivered, excellent quality, being fitted next week. Thanks.
1st Choice Spares 5 star review on 14th October 2025
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Posted 2 days ago
Part didnt arrive, checked with supplier and they said they would send antother, again this didnt arrive. By this point are customer was not very happy. In the end they refunded the money. But not helpfull as vehicle remained off the road.
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Posted 3 days ago
Thanks for your recent feedback. We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers. We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible. https://www.1stchoice.co.uk/contact All the best Customer Care - 1st Choice.
Posted 3 days ago
1st Choice were very good in using their network to get me quotes for a part for my car. The follow-up communication was Excellent However when I accepted a quote from one of there network the part I paid for was not delivered and my calls were not returned. I am still waiting for a refund
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Posted 5 days ago
Hi Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible. All the best Customer Care - 1st Choice.
Posted 3 days ago
Very impressed .Excellent and punctual service.Thank you Keith.
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Posted 5 days ago
Derby Salvage were very helpful. When DHL lost my part in the post, Derby Salvage kindly sent me another part. Very good service. I would recommend 1st Choice.
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Posted 5 days ago
Used parts at expected. Cleaned up really well. Quick delivery
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Posted 5 days ago
Ordered a week ago still not received anything yet.
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Posted 5 days ago
Hi Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible. All the best Customer Care - 1st Choice.
Posted 3 days ago
"Excellent customer service – very helpful with information and delivery scheduling. Highly recommend!"
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Posted 6 days ago
Great company, large list of available parts and the staff are helpful and friendly
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Posted 1 week ago
Everything It’s 100%
1st Choice Spares 5 star review on 9th October 2025
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Posted 1 week ago
The absolute worst service and most stressful experience I've ever had. Parts still haven't turned up despite waiting in for four whole days. Approximately 3 weeks since order was placed. Asked for a refund and 1st Choice reply was, ghe parts are in the post. Now I'm told my refund of £757 will be in my account Friday. I'll wait and see but no confidence in this at all. I'm about to ask my card company to charge back. I have screenshot all messages.
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Posted 1 week ago
Thanks for your recent feedback. We were sorry to hear that you were experiencing problems with this supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 07/10/2025. We do need to communicate with both parties in any dispute, and this can take time with some toing and froing. If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact All the best Customer Care - 1st Choice.
Posted 1 week ago
Prompt service and more importantly, made sure it was the correct spare for my vehicle.
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Posted 1 week ago
Nice to deal with, very helpful, part was as described and came in good time.
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Posted 1 week ago
1st Choice Spares is rated 4.4 based on 5,866 reviews