“I have used First Choice for used car parts on several occasions and find them to be first class and timely. The response is speedy and I have always had good results. Thank You First Choice.( I will continue to rely on your services) James D Hamilton”
Thanks for your recent feedback.
We were sorry to hear that you were experiencing problems with this supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 27/10/2025.
We do need to communicate with both parties in any dispute, and this can take time with some toing and froing. If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“I bought and paid for a spare wing mirror. When I queried when it was arriving or where it was, I was informed it had been sold to some else because I had not answered a message relating to the part.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“1st Choice came up with a supplier of the spare we required in 2 days: we payed for it but it took a week to be delivered although it is the correct part ; so generally pleased with their service”
“Was looking around for a specific sump tray for a clio and wasn't getting anywhere fast - no pun. Googled a few firms and came across these guys . Entered a few details and voila within 10 minutes they had sourced the part and provided the contact details for the scrapyard . Rang them up ...paid and 48 hours later the later arrived . Well packaged and no issues. So a very hassle free process. Highly reccomend.”
