“Service was good but my wing mirror cover was painted the totally wrong grey I am so upset I gave the registration number and the vin I would like another one at no cost please advise.....”
“Well I purchased a washer bottle for my car. The item hasn’t turned up I’ve tried contacting 1st choice for help. But what a surprise they are not interested in helping me.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“1st Choice Spares were excellent. I was struggling to find the part I needed for my car but they sent me quotes very quickly and one of them was able to provide what I needed within 4 days. In my opinion, they fully deserve thie many good reviews and I would definitely use them again.”
“All I can give is one star because there is no option for 0 star. I have purchased a car front door from Derby Auto Salvage Ltd. They assured me by a WhatsApp voice message, no damage, no scratches and no dents which is not true. I have received it with one damage and many chips and dents. I found this trader is not trust worthy. I am disappointed and not happy with this purchase, so take care when you have a deal with them.”
Thanks for your recent feedback.
We were sorry to hear that you were experiencing problems with this supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 25/02/2026.
We do need to communicate with both parties in any dispute, and this can take time with some toing and froing. If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Was the first time I'd used this website. Worked for me, received a good selection to choose from and varying prices. Item was delivered in good time and when I contacted the seller they were helpful. One thing I did pick up on it may be advisable to read the seller/company feedback(s) .. some were quite alarming.”
“I was very happy with the service . Found the part i wanted very quick great place to look for spare parts. Would recomend 1st choice spares to anyone needing parts.First class service.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“As a woman who knows nothing about cars, the man i spoken to was very helpful. Item came next day delivery as promised and it was just what I needed. 1st time using this service and ill definitely use it again. Thank you”
“Bad experience. I purchased Car Alternator from this service, up till now, no delivery and no communication from the seller to me. I am left in Limbo.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
