“I was impressed by how quickly emails from different breakers got back to me.I found the correct part ordered Tuesday arrived Thursday very good service.”
“fcs are a horrendous company, they sent wrong part and still not got a replacement, my car needed this for MOT. I am not berating 1st Choice sparess but knock fcs off yr list”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I would give 1st Choice spares 5 stars every time they are fast and give you a great way to pay safely the only problem I have ever had is with the last order which was for a gearbox we ordered it from from F.C.S. auto and M.O.T. workshop a reconditiond gearbox (ordered and paid for on the 15th June 2026 after quite a few phone calls to them we recieved a tracking order on the 26th June 2026 today is the 29th and FEDEX acording to the tracking number still have not recieved the gearbox to deliver.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I had a quick response to my parts request.
I had a concern over the part as other suppliers were offering the wrong part, with a completely different part number!
The supplier called me and sent photos to confirm the part was the one I wanted.
Delivery was quick.”
“Two transactions. Both said, thry had the part, both said they posted it, after a lot of following up by me both said the courier had lost it, nither provided a tracking number,
Very bad practice
In the case of FENCHSPARE i recieved a refund. of £30
In the case of UFS&A&C AUTO £ 34-99 Despite repested requests no refund
What a waste of my time.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Always happy with 1st Choice spares, always find me the parts required, having issues at the moment with a suppliers delivery company loosing my part that I'm waiting for, but this isn't the fault of the supplier”
“My second time using 1st Choice. I was very impressed before and not disappointed this time.
I needed a seat for a Micra which was sourced at Orange auto spares. Phone call to confirm my requirement and photos sent of the part before completing purchase.
Prompt despatch and delivery via FedEx.
I would certainly recommend.”
“Prompt response. Supplier did his best with good advice on how to proceed next with a difficult project on a very old car where parts are nearly impossible and the VIN did not actually produce the correct part for the car because the manufacturer had actually installed an older version of a handbrake in the car.”
“Very good from both Sunrise Car spares and Orange Auto salvage. Unfortunately I’ve still not managed to source the parts I require but the professional approach of both these companies was excellent!”
