“Accurate description of part, good price, good customer service. Item arrived well packed, in good condition and on time. I was extremely pleased with the whole transaction.”
“Excellent service. The seller sent me a photo on WhatsApp of the part for me to check it was the right one. I asked for a prompt delivery on Friday and it arrived on Tuesday. Really happy with the service and I would definitely recommend them.”
“Excellent service. I needed my car aerial replaced as I put my car through a car wash without removing the aerial.Citren fitted a second hand part and the radio and the radio and satnav now back on
Would highly recommend..”
“The order was exactly as described . The wrong door was initially sent out, however a quick call and a day later the correct door was delivered and wrong one picked up, with no fuss at all. Mistakes happen, but it’s how they are handled counts. They were excellent in that regard and would definitely recommend them.”
“First offers were ridiculously high priced, but after a few days I got more reasonable offers. The one I chose was friendly, easy to contact and prompt with delivery. I took a star off because the web site offered payment by visa but wouldn't accept it, trying to get me to use klarna or paypal. Fortunately the vendor accepted visa over the phone.”
“Ordered through 1st choice spares. Had seen an ECU unit in Italy but didn’t want to take the risk. Was sent the exact same ECU I’d seen on ebay but for money. Very dissatisfied.”
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Customer Care - 1st Choice.
“Extremely poor and non professional. They took the money and never delivered the part. They keep making excuses, terribly lame excuses for why they have not sent the part and they refuse to give me a refund. They seem very shady the way the speak on the phone, keep changing their names and keep shifting blame to other people who are conveniently not in the office when I call. They seems to be running a money laundering kind of scam business. Please stay away from them. They need to be reported to the police as they are most probably running a money laundering business rather than a genuine car spare parts website. STAY AWAY FROM THEM!!!!”
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Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
