“clunky, unpolished site to use. Whilst to be fare it did its job of finding the part ii required, it was diffiicult to see iif the part was correct, if the suppiler had sent the part, and there was no premiise to easily see a chat thread. So there is a lot of guesswork.”
“Purchased an engine through your site. Engine was no good and had to scrap the car after spending £1300 on labour. Got a partial refund for the engine but I’m still heavily out of pocket.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“My complaint is not directly about 1st choice but about the people who made mistakes in the item I wanted.I specifieed black as the required colour and then bought and paid for one. Hours later I cancelled the because I was told the item they had was blue.Though the money was promply repaid it cost time in enabling the repair to take place. A similar mistake, but not this time colour, took place when I Purchsed from another dealer who used your service to contact.me. A total time loss of 4 to six days as a weekend was involved”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“I ordered a door actuator for my Mazda ,I received the wrong one ,I phoned up twice about a return label which I was assured was on its way stil no lable this was a week ago,can you sort this out please.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I paid for my part since 6th Feb and it has not arrived. If I call they tell me it’s on the way. Ive raised a dispute with my bank now for a refund. This Foreign car spare’s are terrible.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
