“Having searched eBay etc for a few weeks to find carpets for my Ssangyong Kyron . I was recommended this service by a friend . Shock & delighted to find exactly what I was after through this service . Almost instantly. And was provided with an excellent service with the suppliers .10/10”
“Good website, getting our search out to lots of companies and getting a rapid response, without being inundated with irrelevant emails from other motor companies - would use again”
“I have had some very good results using your company. I also use 247 spares
who i do not find as helpful as yourselves.
Many thanks for your service.
Les Turner.”
“Part was received and it was discovered that the plastic manual operating lever on the boot lock was broken in a number of places and would completely fail if operated. As it was not financially viable to return it as the postage and packaging was in the region of £11.00 and the company charge a surcharge for returns then I would be grossly out of pocket and have paid for nothing in return.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Brilliant service, even when 1st supplier to respond was declined, a second search was taken for me which got me the part that I needed, was delivered a day later!”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
From our FAQs page: https://www.1stchoice.co.uk/faqs
Q
What happens if a part supplied is faulty?
A
Simply log into your account and you’ll be able to click the “Report a problem” link and fill in a brief outline of the problem and we’ll look into it for you.
All the best
Customer Care - 1st Choice.
