“Verbal promises not kept; "Ian the item has been tested and inspected", the item, a seat belt, had a 7mm wear nick 33cm below the upper strap fixing. When I phoned to complain I was told, "Well you are buying a used item"!!! I had to make it clear this is a safety harness!”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I needed a replacement oil cap filler for my car, I was informed by Cit-Ren I would receive this within 2/3 working days after phoning them and paying over the phone, it arrived 7 days later.
I was also charged £10 for delivery which I didn’t mind paying as I thought it would arrive quicker, however when the item arrived it was stamped as second class at a cost of £4:11.
I ended up going to the Citroen dealer near to my house, I received it the next day, it was a brand new part and was cheaper!
I emailed to ask where the part was as I was a key worker and needed this so I could start using my car to get to work, but I did not receive a reply.
I do not rate this service.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“I was promised a 12 month warranty, I got 30 days. I was promised a low mileage engine just out of a running sandwich van, I got an engine which had been sitting in a puddle for weeks if not longer and no provenance of the mileage. I knew the fuel pump was not going to be on it but there was no oil pump either. Even the hoses looked to have been cut months ago not fresh. I am going to check the engine with the local police to see if the engine can be identified as I could not locate an engine number on the block in the usual place. I suspect I have been a victim of fraud.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“The breakers I was recommended were a absolute disaster. Sent wrong parts and wouldn't refund me . Phoned them on several occasions to know prevail. Do not use .”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“My first experience was superb. I got numerous offers for the part I needed and went with the best offer, not the cheapest but the best. I was not disappointed. The part arrived as was agreed and it was perfect. I highly recommend this to others.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Very friendly phone call with competitive price shortly after posting message, order for petrol tank processed immediately over the phone by Anthony and the tank arrived a couple of days later. Does the job perfectly”
“Do not use !!!!!!!!!!!
I paid for a part that never got delivered
and they would refund the money I had to go through my credit card
to get the money back A BUNCH OF THEIVING LIERS”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
