“IstChoice's online registration process and part request service was simplicity itself. BRADGATE MoToRS (ROTHERHAM) LTD got back to me very quickly and they were the only distributor/supplier to do so. The quote for a Left/Nearside Front Plastic Wheel Arch Liner was VERY reasonable, at only £20 (The Ford dealership had advised that the part was no longer available new, after taking an upfront charge from me of £87 - which I was later refunded).
I then phoned BRADGATE MoToRS, checking that it was the correct part & accepting the quote. The member of staff had an excellent phone manner & the payment process was quick & easy.
My Wheel Arch Liner was delivered within two days. It was the correct part, in excellent condition, and they even supplied clips to fit it. I have now successfully installed the liner and am delighted with both the part and service received. A++”
“Easy to navigate and request parts. Offered several quotes very quickly. Ordered late afternoon and arrived following day. Parts well packaged in bubble wrap and in good condition.”
“My garage said the parts sent for my bonnet release (handle, latch and cable) are not the right ones for my car and they are unable to use them. I would like to send them back to and have a refund. However, I am unable to get them packaged and sent back in present conditions. What should I do? A pity, as I found "Foreign Parts" good to deal with.
Barbara Hicks”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“Good choice of spares located via 1st Choice. Bought the part I needed from one of those options, and was very pleased. Would certainly use 1st Choice again.”
“I searched for a black sunvisor for my Volco C70.
I was contacted and offered a black sunvisor. I called to make the payment for Black sunvisor, "definitely black" I said to the guy on other end of phone. "Yes" was the reply. I paid. Two days later phone call saying "sorry it is Grey not Black, would that be alright"? What do you think I said?”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Part arrived when they said it would and all seems OK.
Thanks will recommend.
Keep up the work in these now hard times.
Pete New Milton in Sunny Hampshire.”
“Viewed website then contacted company by telephone received a quick response to my call. Thereafter company confirmed they could supply goods required however, paying £20.00 to have item transported to Glasgow could have been quicker. I would recommend to anyone and will use again if require further parts.”
