Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We were sorry to hear that you were experiencing problems with this ex-supplier. Our customer service team have been working on this on your behalf since your complaint reached us on 27/04/2026.
We do need to communicate with both parties in any dispute, and this can take time with some toing and froing. If you wish to add anything further then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Its was I call personally " right from the top drawer" service. I would plead that your service remain as it is, my fear is that if you make some adjustments then the system might lose the top noch spot.”
“Novice at buying rear axle. Garage were brilliant, they called me knew what I needed as I had put my VRM in search and they came back to me with a match. Great communication, arrived on time no issues at all.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“We have used 1st Choice Spares quite a few times and have always been very happy with their service, this latest request took just over two weeks but they found the item for us in the end, thank you.”
“I purchased a 1596cc Ford C-Max engine - Petrol, bare (No Ancils) from Ford Spare Parts Ltd. It had quite clearly been left outside for a considerable time with little or no cover.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“For the service they provide it brought good results. Sadly however I paid £1300 for an engine 2 weeks ago and I am still pursuing the company for an answer to where it is.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“1st choice seems ok but their retailer ‘ScottYard’ is awful. Do not buy anything from ‘ScottYard’ ever.
They purposefully supplied the wrong part, despite me having double checked the part number with them in advance. They then took ages to send a returns label and even longer to make the refund once the part had been returned. Terrible service.”
Thanks for your recent feedback.
We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
