“On time and as described albeit I should have checked for the colour. I assumed that as I was searching for a car that was silver the wing mirror would be silver. My mistake but i only saw the warning that colours may be different after receiving my part. Maybe this warning should be more prominent or the description of the item being sent should include the colour or, maybe i should be more diligent. Either way would definately use 1st Choice again.”
“Ordered a part from a trader who was suggested unfortunately wrong part was sent and returned.
1stchoce assisted with refund as trader was slow in response
Cannot fault their service”
“Emails started arriving in a short space of time. Contacted a supplier to make sure tank was still available,It was,ordered then and there.When I had not received tank after five days.I contacted the supplier who could not have been more helpful.I was supplied with tracking number to trace delivery,turns out tank was down for delivery the Monday after it left supplier but was put off Mon Tue & Wed.I started chasing courier for delivery, was finally delivered on the Friday.”
“We waited 3 weeks for our part. Confirmed that they had the correct part, we exchanged multiple emails. Only to be told 3 weeks later that they have lost the part. We have our car repair delayed by 3 weeks just because of incompetency of these people. Look elsewhere if you can.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Wouldn’t use these guys in the future , ordered a part wasted 7 days of my time only to refund me back , terrible communication if you don’t have the part don’t be so quick to take my money !! Will never use again.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Having ordered the part I received photos of the part but I didn’t realise I had to confirm this was the correct item this resulted in a delay and the part wasn’t available anymore but they had another one which i confirmed and waited for delivery. Unfortunately the next thing I received was a refund
So I still need the part which I shall have to pursue when I return from holiday”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
The nature of recycled spares is that they are not always available.
If after checking your emails or texts, you do not receive many quotes first time round, it's likely your parts were not widely available on that day.
With over 150 Breakers nationwide however, between them they are processing literally hundreds of additional vehicles every day.
So if you have not found the parts you need, you can log back into the site and re-send your request automatically.
All the best
Customer Care - 1st Choice.
“Required two replacement doors for my car. The team at Derby Auto Salvage sourced those in the same colour reducing amount of respray needed, condition was good for the price and they delivered the doors within a working week despite having to send them to other end of the country. Excellent service all round.”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“You put me in touch ith AAH motor spares and they had the part I needed
It's always a leap of faith dealing with someone for the first time and paying up front but it all worked out ok and the part arrived within a week and fitted.”
“I ordered a replacement rear bumper for my fiat 500. Really happy with the price and condition of bumper. Arrived suitably packaged and well protected. Thank you!!”
