“I ordered a ECU for my wife's car. The part was incorrect with a minor difference, so easy mistake to make. I called the supplier and he immediately send me the correct one, even without the proof I had sent the incorrect unit back. It arrived by express delivery the following day. I am very impressed and highly recommend this company based on my experience.”
“Fabulous group, 3 brilliant choices offered, 1 was perfect colour & condition.
Delivered to me within 2 days of paying for it, Faantastic, very very pleased.
Jim Stubbs”
“Very knowledgeable, were able to answer my questions about the gear box, when I mentioned i was looking at one that might have been better value straight away asked what would secure my business and were able to agree to it. when I wasn't able to make payment at the tme (I was in a waiting room) they were happy to wait till i got home.
Part was deleivered in two days to the garage doing the repair.
Very polite on phone, never talked down to me when they heard a woman on the other end -which some places still do, sadly - would totally use again and reccommend.”
“Ordered and paid for a 307 seat belt expecting it to arrive in a couple of days. 1 week later and I still haven't had it and I contact the garage to be told I cant just expect them to send it and that I have to phone them. Now this is a new one on me. They don't even pist it that day I have to wait fir them to post it the following Monday afternoon. When I get it its as rusty as he'll. I just cannot believe anyone would think it's fair to send this out to a customer to use on a car. The buckle is really really rusty. Im not sure it will even pass its MOT until later today”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I bought a gearbox and it was worse than the one i already had, paid for the fitting £240 and now i have to pay to take it off again
I had no reply from the people that i bought the gearbox...”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I was told the part was available I paid the money for the part plus postage, When chaseing the part was told it was lost in the post the money was returned a very poor service.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
