“Thank you for your help but I have not found what I was looking for won person offered me colf wing which was gray when I asked for silver so a bit disappointed”
Thanks for your recent feedback.
The nature of recycled spares is that they are not always available.
If after checking your emails or texts, you do not receive many quotes first time round, it's likely your parts were not widely available on that day.
With over 150 Breakers nationwide however, between them they are processing literally hundreds of additional vehicles every day.
So if you have not found the parts you need, you can log back into the site and re-send your request automatically.
All the best
Customer Care - 1st Choice.
“Got the parts I ordered from Derby auto salvage good communication price also good effortless transaction , I got parts picked up due to our location, but Derby were more than happy to ship parts them selves”
“Was contacted almost immediately by a company offering the door I was after albeit a different colour. Paid a fair price and was able to collect.
Definitely use these guys again 👍👍👍👍👍”
“Terribly disappointing, I was told we have found the part, I made contact Twice, was told will be in touch once we confirm the condition of the part, no one has contacted me as yet”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
Our records show that three breakers' quotes were issued for this car parts request. Please log in to your account to view the details: https://www.1stchoice.co.uk/login
We do try to ensure a certain level of service from the suppliers: If it is a breaker that has not come back to you and you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Put my requirements into 1st choise recieved my quotes promptly phoned up and was quickly dealt with and recieved the part within two days excellent service”
“I got a reasonable quote very quickly. I confirmed I wanted the part to EMS late on the Friday afternoon of a bank holiday weekend and received the part the following Wednesday. I think it would be hard pressed to beat this service, I would class it as excellent and would thoroughly recommend it.”
Thanks for your recent feedback.
Our records show that a request was made for:
Parts:
Door (Front/Right)
Parts:
Door Mirror (Right)
A breaker's quote was issued for both these car parts [and another breaker had quoted just for the door, as you say] - perhaps contact the breaker who quoted for both. Please log in to your account to view the details: https://www.1stchoice.co.uk/login
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
Our records show that 5 breakers' quotes were issued for this car parts request. Please log in to your account to view the details: https://www.1stchoice.co.uk/login
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“The car part I ordered arrived on time ( message sent to me to let me know the delivery day) signed for and in excellent condition. The only flaw, if this could be classed as one, is the company I bought it from asked that if I wanted it sent to my local garage I would have to pay the person to their account rather than the company account which I chose not to do. I then had to take it to the garage myself, thankfully it wasnt a large part but otherwise happy with the service provided.”
