Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
Saving money is our top priority however smaller items, after adding delivery costs, can sometimes make the price seem higher.
It also depends on whether the parts are available and those in short supply, can sometimes come with a premium.
We try to find the best price and it may be worth repeating a request, a day or two later.
With over 150 Breakers nationwide processing hundreds of vehicles every day, it’s possible you’ll get a better price if you’d like to try again.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
From our FAQs page: https://www.1stchoice.co.uk/faqs
Q: What happens if a part supplied is faulty?
A: Simply contact the supplying member direct to inform them your part is faulty. The member will usually ask you to return the faulty part and either dispatch a replacement or if they do not have one available, they will arrange for an immediate refund.
If the matter cannot be resolved then you can report the problem to our Customer Care team via the link on the "Contact Us" page: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“As per usual I cannot say how good 1st Choice are for customer satisfaction, choice and overall satisfaction at every level. If you are looking for the best try them you will never go back!”
“Easy to use, good choice of sellers and prices. Item was delivered from a local seller. Seems good at moment.
The only thing for me is I would have preferred to put a choice for how I wanted to be contacted. Didn't want lots of quotes via my home phone, mobile and email. otherwise, good.”
“purchase front caliper carrier for nissan terrano, from orange autosalvage. told them i needed the slide pins to be moving free,was sent the carrier with both slides seized was told to soak in wd40 and the told if i sent it back and they freed it i would be charged. the part sent was worse than the part i was replacing and had to pay a garage to free it up. will never use your service again”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
“I have had the worst experience with the seller. Sold me a different engine knowingly. When I took engine back, he wanted to do repairs on my car instead of a refund. Finally gave me another engine but apparently not fit for purpose coz had overheated and blown head gasket. Much as they gave me £200 to cover my costs to Bradford, I believe I should be refunded plus costs since they are selling bad parts knowingly!!”
“Hi 1st choice was prompt as a service provider but the 2 companies that contacted me saying they had the parts for my vehicle were blatantly wasting my time so its gave me a total lack of confidence in the whole process and makes me wonder is it the right way to try and get parts for my vehicle 2 bad experiences makes you think. Anyway good luck to you all i hope you have a better experience than I did.”
Thanks for your recent feedback.
We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with these suppliers.
If you would like us to review the supplier's rating then please leave us a message here: https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Found the part that I required. So I cannot fault the service.
The part was 50% cheaper than main dealer.. only problem is you cannot guarantee that it works if an electrical component.”
