“Of the two companies I was told about one gave very unsatisfactory service while the other was extremely helpful. I was happy that there is a place one can go to get as much help in looking for the people that may be helpful in finding a spare part. I think 1st Choice Spares is a good first port of call in doing this and I would consider using them again should the need arise”
“Got the part I needed without any complications, cannot in any way fault that. However I am finding the requests for writing reviews of my "experience" draining too say the least, I have already given one glowing review with regards my purchase why do I now have to give another review, what next another review? am I too spend the rest of my natural writing reviews for you people because I once bought a second hand alternator of someone you put me onto? Stop with the reviews for crying out loud.”
Thanks for your recent feedback.
Weβre sorry to hear you have experienced problems. We ask for feedback from our βInternal reviewβ about the member itself and then a review request from Reviews.co.uk about ourselves.
If you received more than this and you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.
“Absolutely BRILLIANT im not one to blow smoke anywhere for any reason unless warranted.
Im a streetwise Black man living in eadt london, i party to funky house and a personal trainer,so believe me when i say as long as i have a Mercedes then if i need parts there is inly one place i trust... Ryan and the family there are BOSS”
“Thank you for your help but I have not found what I was looking for won person offered me colf wing which was gray when I asked for silver so a bit disappointed”
Thanks for your recent feedback.
The nature of recycled spares is that they are not always available.
If after checking your emails or texts, you do not receive many quotes first time round, it's likely your parts were not widely available on that day.
With over 150 Breakers nationwide however, between them they are processing literally hundreds of additional vehicles every day.
So if you have not found the parts you need, you can log back into the site and re-send your request automatically.
All the best
Customer Care - 1st Choice.
“Got the parts I ordered from Derby auto salvage good communication price also good effortless transaction , I got parts picked up due to our location, but Derby were more than happy to ship parts them selves”
“Was contacted almost immediately by a company offering the door I was after albeit a different colour. Paid a fair price and was able to collect.
Definitely use these guys again πππππ”
“Terribly disappointing, I was told we have found the part, I made contact Twice, was told will be in touch once we confirm the condition of the part, no one has contacted me as yet”
Hi
Thank you for your recent review. We are sorry to hear you are experiencing problems with this supplier. We have raised an issue with our Customer Service team who will contact you shortly in order to help resolve this for you as quickly as possible.
All the best
Customer Care - 1st Choice.
Thanks for your recent feedback.
Our records show that three breakers' quotes were issued for this car parts request. Please log in to your account to view the details: https://www.1stchoice.co.uk/login
We do try to ensure a certain level of service from the suppliers: If it is a breaker that has not come back to you and you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.
https://www.1stchoice.co.uk/contact
All the best
Customer Care - 1st Choice.