Shiply Reviews

Name: Shiply
Address: Shiply,Floor 3, 207 Regent Street, London
Rating: 4.54

4.5 Rating 41,269 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 41,269 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

020 3137 2454

Email:

support@shiply.com

Location:

Shiply,Floor 3, 207 Regent Street
London
W1B 3HH

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Renay

298

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They showed up on time...loaded...and delivered the washing machine as tasked. I would use this company again and also recommend them.”

Helpful Report

Posted 3 hours ago

“A data leak and apparently problems with the login process. I was able to access a lot of other people's data without any problems because I automatically accessed the supplier's account without wanting to, even though I only clicked on a reply button. I informed Shiply about this directly and received no response after more than two days. Very unprofessional and not trustworthy.”

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Posted 9 hours ago

“Grace Shipping is amazing! If I could give him 10 stars I would. Professional, on time, honest and kind. What a pleasure. Thank you Curtis!”

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Posted 9 hours ago

“Very satisfied, good communications, will definitely use again. Thank you”

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Posted 9 hours ago

“The guy who showed up to transport the furniture did a great job taking the time to wrap it and secure it for transport.”

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Posted 11 hours ago

“These guys were great, I will use them again. They picked up my Harley in Florida, a little late but no big deal. They delivered it to Virginia, the next day by 5pm. They did a great job tieing it down.”

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Posted 12 hours ago

“Very happy with Shiply, saved me almost $1000 shipping my car cross country! The shippers on the site are professional and helpful!”

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Posted 13 hours ago

“Told 1-7 days for pick up. They eventually cancelled contract as they couldn’t find a driver and wasted 2 weeks. They were prompt with communicating and very polite, but “please be patient” did not reassure me at all.”

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Posted 13 hours ago

“Shipping my car went smoothly.”

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Posted 13 hours ago

“HBTransit via Shiply was on point! I needed a new engine but couldn't make the 8 hour drive so I thought I'd give a shipping company a try. BOY AM I GLAD I DID! Not only were they awesome communicators, but got the job done quickly! The driver even made sure the product I purchased matched the product he was picking up! I highly recommend using this service again. A++++ job!”

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Posted 14 hours ago

“HBMOTORZ via Shiply was amazing! They stayed in contact with us throughout the entire process, and were so helpful in making a last minute change to delivery due to post access. They delivered in the middle of the night to accommodate my daughter’s immediate need for transportation! We will definitely use them in the future for all our transport needs.”

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Posted 14 hours ago

“Gute Möglichkeit Transporte zu buchen”

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Posted 15 hours ago

“Thank you, ' Fantastic Moves'. Great service, Excellent communication, collection and delivery,hassle free 😀. All Packages were delivered without any harm 😁. I highly recommend your service and I will definitely use your service again. 🌟🌟🌟🌟🌟 Thank you.”

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Posted 16 hours ago

“Ottimo servizio, prezzi top”

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Posted 17 hours ago

“The one app.....”

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Posted 17 hours ago

“Very happy about the interaction with Mamad, and thankful to Shiply to have facilitated the contact with him.”

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Posted 17 hours ago

“Wohnwagen transport”

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Posted 17 hours ago

“I will be recommending them to everyone”

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Posted 17 hours ago

“There needs to be a better way to vet and determine all these companies that you allow to reach out after a customer request. BRAVO Moving has multiple negative ratings and has shown a pattern of up charging upon loading customer goods onto their trucks. Yet you still have them in your database and are benefiting from them. There is no accountability, reason, customer service or couth in that business. As I have seen before your default response is "leave a review on their site and youre sorry" That also seems to be passing the buck instead of being proactive and requiring companies to operate with some integrity. If they dont comply, remove them !”

Helpful Report

Posted 19 hours ago

“Excellent service. Professional and competitive prices. Friendly, helpful deliverer. 10/10 highly recommended.”

Helpful Report

Posted 19 hours ago

Shiply is rated 4.5 based on 41,269 reviews