Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,519 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,519 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very unprofessional uncommunicative canceled at the last second after being scheduled for weeks very upset lousy lousy lousy as for refund told me they would call me back. I haven’t heard anything.”

Helpful Report

Posted 18 hours ago

Hi Mary, I'm sorry to hear about your cancelled transaction with one of our transport providers. That is not the level of service we like to see on the platform. Please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Steve

Posted 5 minutes ago

“Arms Express llc they are the truth!needed my rims shipped asap locked the date in on a Sunday Monday product was picked up in Dallas tx,and arrived Tuesday morning in Slidell la a fast 2 day turnaround will be using them again in the future!”

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Posted 20 hours ago

“Es funktioniert gut mit Hilfe von Shipply.”

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Posted 21 hours ago

“Excellent customer service. Very responsive. Pick up and delivery was great. I would recommend this company and use them again in the future. I'm very happy with how the whole process went.”

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Posted 23 hours ago

“Gute Möglichkeit um Dinge von A nach B zu schaffen.”

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Posted 1 day ago

“Alles sehr einfach und übersichtlich gestaltet. Zuverlässige Auftragnehmer und problemlose Vermittlung.”

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Posted 1 day ago

“Facile d’utilisation je recommande”

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Posted 1 day ago

“Shiply has been a great way to ship cars, bulky items. I have used Shiply multiple times and had great service.”

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Posted 1 day ago

“Una plataforma muy interesante, aunque debería de ser un poco más intuitiva”

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Posted 1 day ago

“Alles besten.”

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Posted 2 days ago

“Great service”

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Posted 2 days ago

“Very helpful Driver - Collected Vehicle at the time and on the date specified -He kept in touch via Mobile phone so I knew what time he was leaving the Collection address and what time to expect him at my address -price was competitive J T”

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Posted 2 days ago

“Super Support und tolle Dienstleister auf der Plattform. Jederzeit gerne wieder”

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Posted 2 days ago

“Received plenty of offers to provide transportation. Great company to use.”

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Posted 2 days ago

“Very high fee!”

Helpful Report

Posted 2 days ago

Hi Eva, Sorry to hear about your experience. I understand how frustrating it must have been to receive a quote that felt unreasonable for your shipment. Transport providers on Shiply set their own prices based on factors such as route efficiency, availability, and demand. This can sometimes result in higher quotes, but you’re never obliged to accept any offer that doesn’t feel right. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com, and our team will be happy to assist. Kind Regards, John

Posted 2 days ago

“They guaranteed pick by my specified date Not ! They jacked up the price 2 times ! I paid close to double their original quote !”

Helpful Report

Posted 3 days ago

Hi Jeff, I’m sorry to hear about the price increase you experienced. That is not the level of service we like to see on the platform. Please note that we do not allow couriers to charge extra on top of the quote you have accepted unless there are additional items, a change of address, or other things that are stated in their Terms and Conditions. The accepted price is what you are expected to pay and no more. We understand how frustrating this is, especially since the job has been completed. If you haven’t already, please leave a review on the provider’s Shiply profile so other users are aware of your experience. If you need assistance or have any other questions, please get in touch with us at support@shiply.com. Kind Regards, Megan

Posted 2 days ago

“Very happy with service from Good fellas. They collected and delivered my item on time. Tracking was also available. Definitely recommend.”

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Posted 3 days ago

“Rien à redire même si je n’ai pas trouvé de transport pour 2 chaises de jardin…”

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Posted 3 days ago

“Prix compétitif”

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Posted 4 days ago

“full professionalism, I recommend it to everyone”

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Posted 4 days ago

Shiply is rated 4.5 based on 43,519 reviews