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Jumpking.eu Reviews

4.3 Rating 2,005 Reviews
81 %
of reviewers recommend Jumpking.eu
4.3
Based on 2,005 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone
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Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Needed a replacement net for an old 4 post 10ft trampoline. Jumpking have a great range of replacement parts for all variations of trampoline. Great price. Easy to order, delivered quickly. Will definitely use again, highly recommend.
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Posted 1 year ago
Very tricky picking the right one, a job simplified by Jumpking’s accurate detailed description. Fitted perfectly. Thanks.
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Posted 2 years ago
Ordered a new pad for the trampoline. After a few days it hadn’t arrived ( not jumpkings fault at all it got stuck at the delivery drop). Phoned customer service and they couldn’t have been more helpful. Sent out a replacement immediately and it arrived within 48 hours. Item exactly as advertised and easy to install. Would use them again for any replacement parts of my trampoline
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Posted 2 years ago
Great product , reasonably priced for quality of product. Looks great ,not had chance to use yet . If I had any complaint , it would be the instructions, we are in 21ST century . If possible video /you tube instructions, step by step guide would be really appreciated. I couldn’t find any (scan bar code )?? I am useless with flat back ,I feel step by step video would be helpful. Like I have stated excellent material,great product . 👍👍👍👍👍
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Posted 2 years ago
I can’t really comment as I’m still waiting for the trampoline to be delivered
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Posted 2 years ago
Great quality trampoline at a good price, daughter loves it
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Posted 2 years ago
Trampoline seems good quality. Instructions not clear with illustrations inaccurate for first 3 pages. Needs to be clearer as to which way the connecting parts face.
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Posted 2 years ago
Delivery earlier than expected. Really happy with our new mat, easy to install, much cheaper than a new trampoline. Really happy with our purchase.
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Posted 2 years ago
No problem at all with the equipment itself. But the delivery service (TNT) was very poor. Waited all day for the delivery which did not arrive. It finally came the following day, with them trying to say we tried to change the delivery address,we had no reason to change it.
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Posted 2 years ago
Great item quick postage
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Posted 2 years ago
Fast delivery. Good packing.
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Posted 2 years ago
Very happy with the oval trampoline we bought. Was delivered quickly, fairly easy to put together and great quality. Kids love it!
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Posted 2 years ago
Ordered a safety enclosure for 12 foot Jumpking trampoline. We have had the trampoline for 20 years and delighted that we can still get spares for it. It is a very strong trampoline. We have managed to replace worn out netting, and pad. We haven't needed to replace the bed yet, it is still in good condition as we store it away during the winter. Jumpking service and delivery is very good. The only reason I have given 4 stars instead of 5 is because I emailed to make an enquiry but didn't receive a reply.
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Posted 2 years ago
Easy purchase, quick delivery and fantastic quality product.....very difficult to put the springs in though! I was very glad of help to do it but still took 3 of us for a kids mini trampoline so just be aware 😆
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Posted 2 years ago
Very helpful lady who dealt with my purchase and helped with instructions on how to change the netting I brought. All good!
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Posted 2 years ago
Quick delivery- quality product which fit our very old but extremely sturdy jump king trampoline
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Posted 2 years ago
I made an error on my order and they sorted it out quickly and efficiently - excellent service
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Posted 2 years ago
Very quick delivery. My only concern is that we didn’t have notification of delivery date. Luckily someone was in the house to accept the order
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Posted 2 years ago
Great site for all your trampoline needs!
Jumpking.eu 5 star review on 22nd April 2024
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Posted 2 years ago
Great products and fantastic customer service. I accidentally ordered the wrong replacement net online and was called 30 minutes later to say they would ensure I was sent the correct one. Saved me a lot of hassle and additional expense!
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Posted 2 years ago
Jumpking.eu is rated 4.3 based on 2,005 reviews