Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,944 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lady that helped me when we had a wrong item delivered was really good and rectified the problem promptly”

Helpful Report

Posted 3 years ago

“We ordered a replacement safety net for our grandchildren’s trampoline, it was difficult to find one that matched out three pole support (most seem to be four poles) but Jumpking offered this three or six pole version. The price was reasonable and delivery was as promised - quite quick. The net looks robust and looks like it will do a good job. Could have done with some instructions as it’s quite a tight fit but I worked out that we needed to fit it loosely all round and then gradually tighten each drawstring in turn to bring the net right down to the base. Very happy with it and with the service.”

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Posted 3 years ago

“Excellent price and quick delivery, thank you!”

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Posted 3 years ago

“Excellent service I order wrong item exchange straight away recommend”

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Posted 3 years ago

“We recently purchased a second Trampoline Deluxe Tie Down Kit. We were very impressed by the fast and efficient service. Thank you.”

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Posted 3 years ago

“Arrived very quickly”

Jumpking.eu 5 star review on 7th November 2021

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Posted 3 years ago

“The product purchased, a flat-pack greenhouse, is well designed and manufactured and is worthy of high praise. The service received from the UK company and its staff has been excellent, in spite of a vital component of the greenhouse having been missed out of the delivered product. The replacement was promptly dealt with and received by courier the day following my reporting of the problem. I would confidently recommend Jumpking to my family and friends.”

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Posted 3 years ago

“Very good item and very hassle free delivery 👍👍”

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Posted 3 years ago

“I recently purchased a Jumpking rectangular 12’ x 8’ trampoline, with a basketball attachment. I was telephoned almost immediately after I ordered on line and it was delivered and constructed within 2 days of ordering. We have had an oval Jumpking trampoline for the past 10 years and it has been a really good buy. But this new model is far superior. My grandsons say it is better than any trampoline park they have been to. Equally, having lost their basketball net due to the restructuring of my garden, they are happy with the alternative provided within the trampoline itself. A win-win! I would highly recommend this Company for its products, it’s efficient and helpful staff and it’s commitment to customer service.”

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Posted 3 years ago

“Great and easy to attach to trampoline x”

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Posted 3 years ago

“Order taken efficiently, dispatched and received promptly. Thought that the postage charge was a little heavy!”

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Posted 3 years ago

“Outstanding stuff always willing to help out with query Hi recommend to anyone”

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Posted 3 years ago

“I was incredible impressed by the service. Items I wanted were initially out of stock but I was emailed when they were back in stock. Ronni was extremely helpful when I could not order what I wanted online. She sorted it within an hour and then when two items were missing from my order she arranged for them to be delivered ( the next day!). Dispatch and delivery was very efficient both times. Well done Jumpking and Ronni in particular.”

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Posted 3 years ago

“Whole process from ordering to delivery completed without a hitch, easy to use site. Ordered safety netting, arrived in good condition and no problems with fitting.”

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Posted 3 years ago

“Quick delivery good service”

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Posted 3 years ago

“Replacement parts, good prices, fast shipping, fit perfectly, trampoline back in action. Great service.”

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Posted 3 years ago

“Bought for my Autistic Grandson. However hard and in whatever direction he swings with the central fixing it is always stable. He loves it, and so do we to see him having fun safely.”

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Posted 3 years ago

“Great replacement pad for our trampoline delivered within a couple of days.”

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Posted 3 years ago

“Quick delivery and good price. The service from the help desk on-line chat and email was excellent but there telephone service was non-existent. Do not get this company mixed up with JumpKing.uk who provided very poor service to me. This company rescued the kids summer holidays by providing their quick service and delivery.”

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Posted 3 years ago

“We are very happy with our trampoline (now that it is finally up!), and with the support from Customer Service (thank you Ronni for the exceptionally prompt response to our email and also for your telephone advice).”

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Posted 3 years ago

Jumpking.eu is rated 4.3 based on 1,944 reviews