Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,986 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

Write Your review

Tell us how Jumpking.eu made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Our first Jumpking trampoline (an OvalPod) lasted 8 years before it finally died – largely due to damage from being flipped over in a storm. I have just replaced it with an “Oval Ultra” trampoline and was really happy with the service from Jumpking. The new trampoline arrived, as promised, on a pallet 3 days after I ordered it. We had a couple of problems assembling the trampoline and so I called the number on the front the instruction book. I got straight through to a UK based lady who was very knowledgeable and gave me clear advice which solved the problems I was having. The new trampoline seems as well built as the old one so fingers crossed for another 8 years. If you are after a trampoline I would not hesitate to recommend Jumpking.”

Helpful Report

Posted 1 month ago

“Excellent Service, the product is excellent, this is the second one I have purchased For my other set of grandchildren.”

Helpful Report

Posted 1 month ago

“Really happy with website, helpful information and able to compare options. Found ordering process good and delivery speedy. Wouldn't hesitate to recommend.”

Jumpking.eu 5 star review on 20th July 2025

Helpful Report

Posted 1 month ago

“Amazing swing”

Helpful Report

Posted 2 months ago

“5* Review for Jumpking.eu I pre-ordered my item weeks before stock availability. It was dispatched on the day stock was due to come in and I was notified. Delivered a few days later, left in my safe space, no problems at all. Customer Service was also amazing.”

Helpful Report

Posted 2 months ago

“Ordered and delivered within 3 days. It took longer than the 2 hours suggested to assemble as it was so large and required more than one person to help put pieces together. That said it is a beautiful, sturdy trampoline. There were a couple of minor issues which were resolved immediately although we had to wait for the replacement parts but this was not a problem. Customer services were brilliant. I would highly recommend this company and my granddaughters, both gymnasts, say it is brilliant.”

Helpful Report

Posted 2 months ago

“It’s up and running 🙂”

Jumpking.eu 5 star review on 12th July 2025

Helpful Report

Posted 2 months ago

“Very quick delivery.”

Helpful Report

Posted 2 months ago

“Super quick delivery. Easy instructions to follow for build and great quality.”

Helpful Report

Posted 2 months ago

“Speedy delivery… literally 3 days. Nervous of some of the reviews, but so far, so good! 7 by 10 is defo a two man job but clear instructions & build quality looks good. Few compliments from the neighbours (everyone has them on our road) & obviously it’s a winner with the kids.”

Helpful Report

Posted 2 months ago

“No problems, kids loving trampoline”

Helpful Report

Posted 2 months ago

“Trampoline arrived within a few days, assembly was pretty straightforward and kids very happy with the end result! Only comment is I can see netting not lasting too long due to weak looking holes for attaching to the frame. Overall though v pleased and would recommend”

Helpful Report

Posted 2 months ago

“Very good service and value for money”

Helpful Report

Posted 3 months ago

“Great transaction, everybody was so helpful and couldn’t do or advise me enough. It’s hard to calculate with units size and children’s ages, they were great. Recommend to anybody.”

Helpful Report

Posted 3 months ago

“Very prompt service unfortunately I had too return the item as I ordered the wrong one”

Helpful Report

Posted 3 months ago

“Easy to find the spares needed and fitted the new rods with no issues. A number of years ago we also ordered a new net enclosure. Being able to order spares has lengthened the life of our trampoline. Currently 10 years old and still going strong!!”

Helpful Report

Posted 3 months ago

“Great quality excellent customer service speedy delivery”

Helpful Report

Posted 3 months ago

“Ordered a replacement net for a jump king we’ve had. Fair price and arrived within the week as stated. Thank you.”

Helpful Report

Posted 3 months ago

“Great trampoline, prompt delivery and great communication. Really happy overall 😎”

Helpful Report

Posted 3 months ago

“Very good experience with adequate delivery and fantastic product.”

Helpful Report

Posted 3 months ago

Jumpking.eu is rated 4.3 based on 1,986 reviews