Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,986 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Our first Jumpking trampoline (an OvalPod) lasted 8 years before it finally died – largely due to damage from being flipped over in a storm. I have just replaced it with an “Oval Ultra” trampoline and was really happy with the service from Jumpking. The new trampoline arrived, as promised, on a pallet 3 days after I ordered it. We had a couple of problems assembling the trampoline and so I called the number on the front the instruction book. I got straight through to a UK based lady who was very knowledgeable and gave me clear advice which solved the problems I was having. The new trampoline seems as well built as the old one so fingers crossed for another 8 years. If you are after a trampoline I would not hesitate to recommend Jumpking.”

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Posted 1 month ago

“Excellent Service, the product is excellent, this is the second one I have purchased For my other set of grandchildren.”

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Posted 2 months ago

“Really happy with website, helpful information and able to compare options. Found ordering process good and delivery speedy. Wouldn't hesitate to recommend.”

Jumpking.eu 5 star review on 20th July 2025

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Posted 2 months ago

“Amazing swing”

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Posted 2 months ago

“5* Review for Jumpking.eu I pre-ordered my item weeks before stock availability. It was dispatched on the day stock was due to come in and I was notified. Delivered a few days later, left in my safe space, no problems at all. Customer Service was also amazing.”

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Posted 2 months ago

“Ordered and delivered within 3 days. It took longer than the 2 hours suggested to assemble as it was so large and required more than one person to help put pieces together. That said it is a beautiful, sturdy trampoline. There were a couple of minor issues which were resolved immediately although we had to wait for the replacement parts but this was not a problem. Customer services were brilliant. I would highly recommend this company and my granddaughters, both gymnasts, say it is brilliant.”

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Posted 2 months ago

“It’s up and running 🙂”

Jumpking.eu 5 star review on 12th July 2025

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Posted 2 months ago

“Very quick delivery.”

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Posted 2 months ago

“Super quick delivery. Easy instructions to follow for build and great quality.”

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Posted 2 months ago

“Speedy delivery… literally 3 days. Nervous of some of the reviews, but so far, so good! 7 by 10 is defo a two man job but clear instructions & build quality looks good. Few compliments from the neighbours (everyone has them on our road) & obviously it’s a winner with the kids.”

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Posted 2 months ago

“No problems, kids loving trampoline”

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Posted 2 months ago

“Trampoline arrived within a few days, assembly was pretty straightforward and kids very happy with the end result! Only comment is I can see netting not lasting too long due to weak looking holes for attaching to the frame. Overall though v pleased and would recommend”

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Posted 2 months ago

“Very good service and value for money”

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Posted 3 months ago

“Great transaction, everybody was so helpful and couldn’t do or advise me enough. It’s hard to calculate with units size and children’s ages, they were great. Recommend to anybody.”

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Posted 3 months ago

“Very prompt service unfortunately I had too return the item as I ordered the wrong one”

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Posted 3 months ago

“Easy to find the spares needed and fitted the new rods with no issues. A number of years ago we also ordered a new net enclosure. Being able to order spares has lengthened the life of our trampoline. Currently 10 years old and still going strong!!”

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Posted 3 months ago

“Great quality excellent customer service speedy delivery”

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Posted 3 months ago

“Ordered a replacement net for a jump king we’ve had. Fair price and arrived within the week as stated. Thank you.”

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Posted 3 months ago

“Great trampoline, prompt delivery and great communication. Really happy overall 😎”

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Posted 3 months ago

“Very good experience with adequate delivery and fantastic product.”

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Posted 3 months ago

Jumpking.eu is rated 4.3 based on 1,986 reviews