Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,945 Reviews

81 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

Write Your review

Tell us how Jumpking.eu made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jumpking.eu 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great trampoline which seems to have good safety features. Not too difficult to construct. Tie down instructions poor but system seems to be good once finished”

Helpful Report

Posted 3 years ago

“Customer service was excellent to deal with when we had a customs delay ( nothing to do with Jump King). A really sturdy and well made trampoline. The kids are delighted with it!”

Helpful Report

Posted 3 years ago

“Excellent ordering service and prompt delivery. Thank you.”

Helpful Report

Posted 3 years ago

“Excellent communication, excellent service, super fast delivery, great product, thank you”

Helpful Report

Posted 3 years ago

“Great delivery service and the trampoline is fab.”

Helpful Report

Posted 3 years ago

“Excellent service. Speedy delivery.”

Jumpking.eu 5 star review on 2nd July 2021

Helpful Report

Posted 3 years ago

“Ordered a spring which was delivered promptly”

Helpful Report

Posted 3 years ago

“Ordered and delivered within 24hrs. Swing bigger than expected. Kids love it. Thank you my”

Helpful Report

Posted 3 years ago

“Fast shipping, good purchase”

Helpful Report

Posted 3 years ago

“très bon matériel de première abord. montage pas trop compliqué . à voir dans le temps mais vu la qualité et la robustesse des matériaux je n'ai pas trop de doute. Attention notice que en Anglais!!!!”

Helpful Report

Posted 3 years ago

“Very professional and punctual!”

Helpful Report

Posted 3 years ago

“Great customer service, quick delivery and excellent product”

Helpful Report

Posted 3 years ago

“Very helpful just waiting for the foam XPS bar covers when back in stock which l hope will be soon. Regards L Griffin”

Helpful Report

Posted 3 years ago

“Trampoline was delivered very promptly and is fantastic. We discovered a very small fault in the base and it was replaced immediately - within 48 hours! Fantastic customer care and a great trampoline!”

Helpful Report

Posted 3 years ago

“Purchased a 14x10 trampoline. Really pleased with the quality of the product, definitely worth paying the extra when compared to the more standard ones on the market. I feel as though my grandkids are perfectly safe on there, very sturdy and plenty of protective padding where needed. Furthermore the trampoline itself is excellent, with plenty of bounce all over. Delivery was very speedy as well. Highly recommend to others. Shaun Long.”

Helpful Report

Posted 4 years ago

“I ordered it one day and it was here the next the product we bought took two to build it very sturdy looks good and my grandson’s love it 👍”

Helpful Report

Posted 4 years ago

“Balençoire très confortable par son assise rectangulaire, l'enfant se sent en sécurité. Matériaux de qualités,montage facile.”

Jumpking.eu 5 star review on 19th June 2021

Helpful Report

Posted 4 years ago

“I found the customer service at JumpKing to be outstanding. When calling with a query they went out of their way to search their records so they could confirm the right part that I needed to replace to fix our trampoline. This was delivered within a few days of ordering so our trampoline is functional again.”

Helpful Report

Posted 4 years ago

“Brilliant purchase safe and sturdy my boy loves it..”

Helpful Report

Posted 4 years ago

“Great service - quick delivery. Was here within 2 days of ordering”

Helpful Report

Posted 4 years ago

Jumpking.eu is rated 4.3 based on 1,945 reviews