Jumpking.eu Reviews

Name: Jumpking.eu
Address: Unit 3/3a Farthing Road Ind Est, Ipswich
Rating: 4.27

4.3 Rating 1,822 Reviews

82 %

of reviewers recommend Jumpking.eu

4.3

Based on 1,822 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01473 747792

Email:

customerservice@yjeurope.co.uk

Location:

Unit 3/3a Farthing Road Ind Est
Ipswich
IP1 5AP

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Jumpking.eu 5 star review on 22nd April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb trampoline... very happy.”

Helpful Report

Posted 4 years ago

“Quick delivery. Very satisfied.”

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Posted 4 years ago

“The screws are of low quality. Rest is good.”

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Posted 4 years ago

“Easy to find the replacement part I needed. Only complaint is the cost of P&P. However, all arrived quickly.”

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Posted 4 years ago

“Great on price and reliable.”

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Posted 4 years ago

“We absolutely love the new oval jumpod, excellent quality. It took 2 of us about 8 hours to build including a lunch break 🙈😂but well worth it. Lost 1 star as communication was terrible. I had no email to confirm dispatch and no tracking so we had no idea when it was to arrive. I sent 3 emails as there is no contact via the phone at the moment and had no reply to any. I can understand that they are possibly overwhelmed with the current climate and hopefully this is the norm. Main thing is it arrived and we are super happy with the trampoline.”

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Posted 4 years ago

“Delivery was one day late, but otherwise service was good and product as expected.”

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Posted 4 years ago

“We ordered a trampoline and it was delivered within 3 days during the Covid 19 pandemic. It took my husband and I about 3/4 hours to assemble and the instructions were fairly straightforward. Our children have been bouncing on it every day since!”

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Posted 4 years ago

“Good website, good service - delivery on time and intact.”

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Posted 4 years ago

“Good quality design and build but instructions could be clearer.”

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Posted 4 years ago

“The trampoline surround net and spring cover I ordered arrived in good time and was of very high quality.”

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Posted 4 years ago

“website easy to use. Delivered as promised even in the lockdown.”

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Posted 4 years ago

“Really fast delivery however I found the delivery charge quite expensive. The item I bought was 10 pound cheaper on this site than on another”

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Posted 4 years ago

“Good customer service after receiving one incorrect part. The new part was dispatched and arrived within 24 hours. Thank you”

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Posted 4 years ago

“Great quality product. Emailed to enquire about delivery and never heard back, however I think I’ll give them the benefit of the doubt this time due to all the Covid restrictions. Would purchase from them again”